Top Director of Operations Jobs in Chicago, IL

The Head of Operations will lead OTC trade lifecycle management, oversee counterparty relationships, design scalable systems and manage an operations team.

The Director of Customer Care Operations will lead a large team, enhance customer satisfaction and operational efficiency, and develop high-performing teams aligned with global goals.

Lead operational strategy and execution for multifamily investment sales, optimize transaction workflows, compliance, and processes, coordinate budgeting and financial tracking, support broker onboarding, collaborate with marketing/research/technology, build scalable systems and performance metrics, and serve as liaison between brokers, leadership, and corporate functions to drive growth and efficiency.

Lead the Core Team for Liquid Biopsy products, overseeing product development, regulatory compliance, and operational readiness from concept to market launch.

Oversee operational planning and process improvement in healthcare, focus on GenAI integration, KPI tracking, and cross-functional collaboration.

The Director of Strategic Operations at GameChanger will evolve company strategy into execution, manage performance systems, and ensure alignment across multiple departments, including Product, Engineering, and Marketing. The role requires strong leadership in strategic initiatives and effective communication with executive stakeholders.

Lead the design and implementation of operational strategies for Airport Lounges, managing partners, standards, and guest experience while overseeing a significant budget and team.

Responsible for leading the delivery of technical support operations, implementing service strategies, managing a large team, and ensuring exceptional customer experience.

Lead and scale end-to-end global DTC operations (order-to-porch), improving fulfillment, last-mile logistics, returns, inventory strategy, and parcel freight. Drive KPIs, continuous improvement, automation and AI adoption, partner cross-functionally with Commercial, Technology, Supply Chain and Finance, and enable promotional and peak-event readiness.

The Senior Director of Product Operations will lead the Product Ops function, focusing on analytics, execution, cross-functional alignment, and building effective processes in a high-growth environment.

The Regional Director of Operations oversees the Chicago market operations, mentors staff, drives performance, and ensures adherence to service training. Involves hands-on coaching and partnership with GMs.

The Director of Operations Strategy will lead inventory strategy, category expansion, and operational planning, ensuring effective risk management and capital allocation while coordinating across Finance, Product, and Operations.

The Client Experience Operations Director will manage digital media operations, oversee campaign tracking and tagging, ensure data integrity, and lead cross-functional teams to enhance marketing decision-making.

Lead Hardware Product Operations to drive successful hardware launches, owning cost, resilience, and supply chain enablement. Partner with R&D, NPI, engineering, product design, and external JDMs to maintain schedules, ramp to mass production, and manage supplier relationships. Build systems, hire and develop a high-performing team, and embed company cultural principles.

The Senior Director, Operations will lead the global operations team at Affirm, creating strategies for exceptional customer experiences, managing fraud operations, and optimizing performance. They will collaborate across departments and grow a high-performing team.

The Director of Business Operations, Inventory Planning at Babylist will build and manage inventory planning systems, oversee cross-functional initiatives, and lead a team. Responsibilities include ensuring accurate demand forecasting, improving processes, and implementing new tools.

Lead pricing operations and technology strategy to design scalable, cloud-native, AI-driven pricing solutions. Oversee architecture, data science model development, Agentic AI adoption, SDLC, integrations, and stakeholder alignment to operationalize pricing strategy and drive margin optimization.

The Director of Business Operations will manage patient operations, drive strategy and growth, and lead a high-impact team focused on patient acquisition and core experience.

Lead operations for the Payer Group at Headway, overseeing team building, strategy execution, and cross-functional collaboration to innovate mental healthcare financing.

The Senior Director, Cloud Network Operations will oversee global cloud and on-prem network operations, manage technical teams, ensure compliance, and drive innovation in network services.

The Director of Operations Management oversees loan servicing teams, ensuring efficient operations, compliance, and exceptional service delivery across loan portfolios.

The Associate Director oversees the execution and improvement of ALZPro, coordinating cross-functional teams for strategic product delivery and process optimization.

Lead the transformation of global talent infrastructure, architect AI-driven recruiting technology, and drive strategic workforce planning and hiring forecasts.

The Growth Sales Director leads the development of revenue cycle operations, focusing on acquiring new clients and crafting sales strategies. Responsibilities include collaborating with various teams to structure campaigns, leveraging industry relationships, and driving business growth through targeted solutions.

Lead the launch and scale of new patient programs, ensuring seamless patient experiences across various health channels, in collaboration with multiple departments.