Top Director of Operations Jobs in Chicago, IL

Lead operations and finance for a rapidly growing healthcare organization. Responsibilities include building HR, IT, onboarding, compliance, and financial processes; managing general ledger, budgeting, forecasting, P&L analysis, payroll, vendors, and client onboarding; supporting acquisitions and expansion; and partnering with executive leadership while building a team.

Leads the strategic operating model and execution of onsite retail media and digital merchandising. Oversees campaign setup, trafficking, quality assurance, optimization, reporting, billing, planning, and site merchandising operations. Partners with brands, sales, account management, product, technology, analytics, and marketing teams to drive revenue, improve customer experience, and scale operational capabilities. Manages leaders and teams, budgets, vendors, governance, platform roadmaps, and cross-functional transformation initiatives.

Leads home health and home care operations across Illinois, improving billing readiness, reducing aged unbilled revenue, strengthening authorization and EVV compliance, and resolving workflow backlogs. Partners with agency, clinical, and revenue cycle teams to establish accountability, analyze operational and financial data, improve payer and documentation processes, and implement sustainable solutions across multiple locations.

Leads operational excellence across tooling, cost-to-serve modeling, KPI reporting, process redesign, and cross-functional execution. Partners with Engineering, Data, Finance, and operational leaders to improve efficiency, reduce costs, implement automation, establish performance reviews, support launches, and inform strategic decisions. The role also contributes to company planning, market evaluation, partnerships, and M&A diligence.

Own sales strategy and operations for the Groups business, including segmentation, territory design, capacity planning, forecasting, sales process, operating cadence, and executive reporting. Lead AI and automation adoption across the sales motion, partner with finance, systems, enablement, and data teams, and translate analysis into business decisions. Hire and manage a team of analysts and strategy partners while serving as the primary strategic partner to the VP of Sales.

Leads company-wide operations across dispatch, sales, administration, billing, procurement, and field-service support. Owns customer satisfaction, revenue, profitability, invoicing accuracy, staffing, infrastructure, and performance metrics. The role drives corrective action through operational reporting, coaches sales and dispatch teams, manages the Sales-to-Service handoff, and ensures service quality, timely billing, technician utilization, and client relationship success.

Direct hotel property operations, including building systems, safety, compliance, maintenance, energy conservation, capital improvements, budgeting, inventory, guest service, and team development. Manage inspections, preventive maintenance, contractor bidding, licensing, permitting, and property rehabilitation while ensuring regulatory and hospitality standards are met.

Lead multi-year strategic planning and annual operating cycles, evaluate portfolio tradeoffs, build financial models for capital allocation, and translate strategy into cross-functional execution plans with KPIs. Conduct market sizing, competitive analysis, scenario modeling, and track performance through operating cadences to identify bottlenecks and recommend solutions.

Leads operations, partnerships, account management, onboarding, and support for automotive dealership SaaS clients. Builds scalable SOPs, playbooks, KPIs, health scoring, activation programs, and customer success processes. Owns retention, renewals, expansion, partner relationships, support quality, and go-to-market readiness while managing a cross-functional team and driving measurable revenue growth.

Leads day-to-day operations across technical and operational programs, coordinating personnel, resources, schedules, priorities, stakeholders, and project execution. Develops operational plans, monitors milestones and risks, supports leadership decisions through reports and briefings, manages workforce planning, and identifies efficiency improvements. The role also supports organizational growth and may involve federal, defense, research, and development programs requiring a security clearance.

Owns product operations across roadmap coordination, new product introduction, launch readiness, partner deliverables, financial and revenue analysis, metrics, executive reporting, and cross-functional planning. The role maintains product commitments, drives accountability, leads launch gates, models business impact, coordinates sales and marketing readiness, and supports leadership decision-making through business reviews, planning, and board materials.

Leads GitLab’s global People Operations and Compliance function, setting its strategic roadmap, scaling and automating employee lifecycle processes, establishing service standards and metrics, managing case management, overseeing global mobility and employment compliance, supporting global expansion, and developing a high-performing international team. The role partners broadly across People, Legal, Payroll, IT, Procurement, and Internal Audit while optimizing Workday, Greenhouse, and related systems.

Leads cross-functional strategy execution across corporate travel divisions, coordinating operating rhythms, online booking tool needs, contracts, client issue resolution, process improvements, and reporting to the CEO. Acts as a liaison between Options Travel and Engine, influences senior stakeholders without direct authority, and supports partner-network and global-fulfillment initiatives.

Leads facilities, safety, security, risk management, insurance, leases, compliance, maintenance, capital projects, and operational improvement across multiple locations. Oversees facilities staff, emergency preparedness, regulatory documentation, insurance renewals, real estate planning, grant support, and AI-enabled workflow improvements. Partners with organizational leaders to improve efficiency, safety, sustainability, and operational resilience.

The Director of Operations will coordinate priorities, decisions, and communication across Meritus College teams. The role owns operating rhythms, workflows, systems, cross-functional program management, issue resolution, stakeholder communications, change management, and college-wide forums. This leader will identify organizational gaps, build scalable processes in a 0-to-1 environment, advise senior leadership, develop executive materials, and bring structure and momentum to complex, ambiguous initiatives.

Owns company-wide communications strategy, internal communication platforms, rollout timelines, newsletters, leadership meetings, and executive messaging. Manages company initiatives from assignment through completion, tracks accountability, coordinates leadership offsites, and improves organizational processes. The role also applies AI technologies to optimize operations, supports change management, and partners with stakeholders across the organization.

Lead the operational infrastructure for a national virtual specialty-care network. Own care delivery workflows, staffing, market launches, provider onboarding, credentialing, scheduling, dashboards, KPIs, reporting, compliance, and quality processes. Partner with Clinical, Product, Engineering, and Growth teams to build scalable tools, applications, analytics, and AI-enabled workflows that improve operational performance and provider experience across multiple states.

Leads business operations for PayPal’s Americas region, advising the SVP on strategy, commercial execution, operating model governance, performance management, budgets, and resource allocation. Builds operating rhythms, uses analytics to guide decisions, improves processes, and coordinates Product, Marketing, Finance, Analytics, and Revenue Operations teams to drive growth and execution.

Leads day-to-day business operations for Professional Services and Advisory, including operating cadence, KPI reporting, PMO governance, staffing, utilization, talent development, profitability oversight, and executive communications. Partners closely with the EVP to coordinate initiatives, manage risks and dependencies, drive accountability, and ensure strategic work delivers measurable business impact.

Leads field execution of Botox Complete and patient services care models. Supports Field Reimbursement Managers through technical triage, escalations, field visits, training, and operational problem-solving. Translates IRA and Medicare policy changes into practical guidance, tools, and readiness initiatives. Partners cross-functionally with Market Access, Training, HUB, and Patient Services teams, identifies systemic barriers, and influences matrixed stakeholders without direct authority. The role requires extensive field travel and experience in pharmaceutical patient services, reimbursement, specialty pharmacy, and access operations.

Lead partner ecosystem growth by managing strategic relationships, developing business plans and OKRs, identifying new partnership opportunities, negotiating deals, analyzing performance data, and resolving operational issues. Collaborate with product, operations, data, and sales teams to create scalable partner solutions and deliver measurable business outcomes.

Leads partner ecosystem growth by managing strategic relationships, developing business plans, identifying new partnership opportunities, negotiating deals, analyzing performance data, and resolving operational issues. Collaborates with product, operations, data, and sales teams to deliver scalable outcomes and reports to the VP of Partnerships.

Supports restaurant management teams across multiple locations, ensuring quality in food, beverage, service, staffing, training, and facilities. Builds cohesive management and culinary teams, monitors sales and cost trends, reports to executive leadership, and oversees restaurant openings from construction through launch. The role coordinates multiple projects, manages daily operational priorities, promotes accountability, and supports timely decision-making across the business.

Leads RightMove’s Midwest provider network and operations, owning market strategy, growth, practice transformation, contracting, onboarding, patient access, provider engagement, KPIs, and partner success. Partners with medical and central teams to build a scalable operating model, improve network performance, and drive value-based care outcomes across Indiana, Illinois, Michigan, Minnesota, and Wisconsin. Requires 50–75% regional travel.

Leads and scales Ballotpedia’s remote Operations Department, overseeing HR, talent management, finance, budgeting, payroll, compliance, legal risk, administration, and team development. The role develops financial models and reports, manages organizational systems, supports regulatory compliance, coordinates legal matters, and partners with leadership to improve operational effectiveness and financial health.