Top Director of Operations Jobs in Chicago, IL

The Director of Customer Care Operations will lead a large team, enhance customer satisfaction and operational efficiency, and develop high-performing teams aligned with global goals.

The Senior Director of Operations leads maintenance, reliability, and engineering with a focus on strategic leadership, operational excellence, and team development to enhance efficiency and performance.

The Director of People Operations and Technology will lead HR functions by leveraging AI and technology to enhance employee experience, manage payroll, and oversee the HRIS system while ensuring strategic alignment with company goals.

The Director of Revenue Operations will oversee KPA's commercial processes, manage CRM systems, drive strategic initiatives, and improve operational efficiency. They will collaborate with cross-functional teams, enhance data flows, and support company growth objectives through process improvement and effective team management.

The Director of People & Talent Operations will architect innovative HR workflows using AI and systems thinking to enhance people operations and experiences.

The Director of Sales Training will design and implement training programs for sales and customer service agents, enhance team capabilities, and align training with business goals. They will oversee a team, manage projects, measure performance, and ensure effective onboarding to drive agent performance.

The Director of Operations is responsible for the operational and financial performance of Saltbox locations, ensuring consistency and quality in member experience, driving P&L outcomes, and leading Market Leaders to achieve growth and efficiency.

The Director of Revenue Operations will lead revenue systems and strategy, manage a team, optimize processes, and drive analytics for revenue growth. This role involves building scalable systems and enhancing operational efficiency across teams.

The Managing Director of Operations Enablement will lead optimization and transformation efforts, ensuring operational efficiency aligning with company strategy, and managing a team to foster improvement and growth.

The Director of Cloud Operations manages cloud-based solutions, ensuring stability, security, and efficiency. Responsibilities include leading teams, implementing SRE practices, enforcing compliance, and driving operational excellence.

The Director of Revenue Operations will lead the strategy and systems for revenue generation, oversee media operations, and manage teams to drive growth through optimized processes and technology in a remote-first environment.

Responsible for driving operational excellence across IT, optimizing GTM processes, managing budgets and metrics, and enhancing IT services.

Lead the tax operations of the firm, ensuring compliance, reporting, and process improvement while managing a high-performing team and collaborating across departments.

The Director of Retirement & Wealth Operations oversees product support teams, managing operations, compliance, and service delivery to enhance client satisfaction and operational efficiency.

The Director of Operations oversees day-to-day operations, establishes performance standards, manages staffing levels, coordinates business development, monitors finances and budgets, and ensures compliance with safety and human resources guidelines. This role also focuses on developing client relationships and improving service quality.

The Director Operations Accounting is responsible for designing and implementing financial controls, managing compliance, optimizing processes, and supporting operational accounting activities to enhance efficiency and integrity within the organization.

This role leads annual planning for the Global Partner Organization, drives strategic initiatives, enhances performance management, and resolves GTM issues, ensuring channel efficiency.

The Senior Director, Operations will lead the global operations team at Affirm, creating strategies for exceptional customer experiences, managing fraud operations, and optimizing performance. They will collaborate across departments and grow a high-performing team.

Lead Client Success Operations, designing processes and tools for onboarding and client support, optimize workflows, and develop training programs. Drive data insights and build operational reports for performance tracking.

The Director of Customer Service and Operations will lead customer support processes, manage operational functions, ensure compliance, and drive efficiency and improvement strategies. They will oversee staffing efficiency, forecast models, KPI establishment, and continuous improvement programs while fostering a positive work environment.

The Executive Director leads operations for JLL's Technology Division, fostering efficiency, strategic execution, and stakeholder engagement while enhancing employee and client experiences.

The Director of Operations Design & Strategy will build and scale the operating system for a business line, leading a team to enhance processes and ensure accountability for KPIs while collaborating cross-functionally and engaging with institutional customers.

The Director of Sales Commission Operations will manage sales compensation programs, ensuring accurate payouts, resolving disputes, and enhancing processes while collaborating cross-functionally.

The Regional Finance Operations Director oversees budget management, drives month-end processes, partners with senior leaders, and optimizes financial performance across the Americas region.

The Director ZEBS Commercial & Operations leads operational excellence initiatives, drives commercial performance, ensures process standardization, and coaches teams on Lean methodologies to achieve strategic objectives.