Top Director of Operations Jobs in Chicago, IL

The IT Operations Director leads Service Desk and Infrastructure teams, overseeing IT operations lifecycle, managing metrics, enforcing security, and enhancing service quality through automation and ITIL processes.

The Director of Revenue Operations will optimize sales strategies, align cross-departmental functions, oversee sales processes, manage CRM integrity, and lead a team to boost performance and revenue growth.

The Regional Director of Nursing Operations oversees nursing departments, develops strategies for improvement, and ensures regulatory compliance while mentoring staff.

Lead operational integration and performance of acquired fulfillment sites. Own portfolio P&L, manage Site GMs, execute 30/60/90-day integration plans, drive WMS rollouts, meet SLA and synergy targets, and stabilize productivity, cost, and service across multiple sites.

As Director of Claims Operations, you will lead a multidisciplinary team in claims processing and operational excellence, driving automation and strategic initiatives to align with business objectives.

The Director of Strategy & Operations at The Hackett Group leads business transformations for clients, overseeing projects and managing client relationships, while also focusing on business development and ensuring project success.

The Lead Director oversees sales operations within New Business Development focusing on contract management, invoicing, and operational efficiencies related to pharmaceutical partnerships.

The Director of Marketing Operations & Reporting leads marketing workflow optimization, oversees analytics for performance insights, and ensures cross-functional collaboration to enhance operational efficiencies and decision-making.

Lead end-to-end billing, invoicing, collections, and NetSuite-based revenue operations for a large, complex SaaS and services business. Design quote-to-cash processes, improve automation and data quality, partner with Sales/RevOps/Engineering, manage reporting (ARR/MRR/deferred revenue), and drive collections, tax compliance, and operational scalability.

Lead as a hybrid Chief of Staff and execution-focused TPM for the RISC-V software org: define goals, plan and track execution, manage dependencies and risks, drive cross-functional initiatives, support headcount and recruiting, prepare leadership materials, and represent the team to partners and customers.

Lead and scale CRIO's Sponsor Operations for enterprise sponsor programs, ensuring consistent delivery, operational standards, cross-functional alignment, and client satisfaction. Oversee portfolios, define KPIs, optimize processes and tooling, manage escalations, and develop a high-performing team while partnering with Product, Engineering, and Data to drive platform and reporting improvements.

Lead and scale CRIO's enterprise sponsor programs and Central eSource initiatives. Own end-to-end sponsor lifecycle, clinical data strategy, integrations, and delivery quality. Define operating models, governance, and data standards (CDISC, mappings, validation). Partner with Product, Engineering, Sales, and CX to align platform capabilities, prioritize enterprise requirements, and drive executive reporting and expansion.

Serve as a strategic HR business partner across multiple units, advising on employee relations, performance management, succession planning, organizational design, change management, compliance, compensation strategy, training rollout, and leadership coaching. Lead cross-functional HR projects and talent reviews to strengthen organizational effectiveness and culture.

Build and scale Covera's Revenue Operations function: own HubSpot CRM administration, pipeline management, forecasting, executive and board reporting, deal desk and pricing processes, cross-functional commercial operations, dashboards/KPIs, and scalable automation to enable predictable growth.

Lead and scale Community Health Worker operations across markets, including workforce planning, deployment, productivity, performance management, standards for home visits and outreach, integration with multidisciplinary care teams, operational monitoring, and market expansion support to ensure effective, consistent community-based care delivery.

Lead commercial strategy and revenue operations for pricing, packaging, CPQ/Q2C automation, and marketplace operations. Own pricing strategy, discount governance, approval logic, and commercialization readiness for new products. Manage and grow a team, partner cross-functionally with Product, Finance, Legal, and Revenue Engineering, and drive end-to-end launch and operationalization of commercial systems.

Lead and optimize operational infrastructure for Forbes' Creator Network. Manage contract pipelines and legal workflows, support podcast acquisitions and creator onboarding, coordinate cross-functional teams (Finance, Production, Product, Legal, Sales, Events), launch new B2C/B2B creator initiatives, and establish scalable backend processes to support high-profile creators and original IP.

The Senior Director of Program Operations leads program development and operational support, ensuring effective delivery of services across sites while coordinating with various stakeholders and managing staff development.

Lead pricing operations and technology strategy to design scalable, cloud-native, AI-driven pricing solutions. Oversee architecture, data science model development, Agentic AI adoption, SDLC, integrations, and stakeholder alignment to operationalize pricing strategy and drive margin optimization.

Lead and grow a defined contribution retirement plan practice by overseeing plan administration, compliance, partner support, onboarding/book conversions, client and advisor relationships, team development, and P&L management. Act as technical escalation, support M&A integrations, implement scalable processes, and drive operational excellence and profitability.

Senior operations leader overseeing inbound/outbound warehouse, transportation, fleet, facilities, and safety. Manages budgets, compliance, continuous improvement, staffing, vendor relations, and emergency response to meet performance metrics and prepare for VP role.

The Director of Operations partners with local leaders to enhance brokerage operations, oversee teams, manage budgets, and improve organizational efficiency. This role involves strategic planning, people management, and collaborating across corporate functions to drive business goals effectively.

Lead commercial finance and legal operations to optimize contract lifecycle, deal structuring, revenue recognition, and vendor/counsel management. Build financial models, dashboards, playbooks, and automated workflows to improve contract turnaround, control legal spend, and enable strategic commercial decision-making across Legal, Sales, and Finance.

The Director of People Operations will design effective systems for talent acquisition, retention, and development, partnering with leadership to enable growth and scalability for the eCommerce company.

The Director of Customer Operations will lead CX and VIP teams, optimize customer experience processes, and maintain operational excellence across MyPrize's 24/7 platform.