Top Operations Jobs in Chicago, IL

Directs business operations for Global Commercial Strategy & Operations, partnering with the VP and leadership team to manage business rhythms, planning, budgets, headcount, prioritization, communications, culture, and organizational alignment. Leads complex cross-functional initiatives, staff meetings, employee engagement, inclusion programs, and strategic workstreams while advocating for team needs across marketing, sales, engineering, finance, and other functions.

Leads Professional Services operations by building scalable planning, forecasting, capacity, resource management, delivery, financial, and reporting processes. Partners with Finance, Sales, Customer Success, Engineering, and Delivery to improve PSA, CRM, time-tracking, automation, service pricing, revenue recognition, and go-to-market alignment. Provides leadership visibility into pipeline, staffing, utilization, project economics, margins, and growth while driving operational maturity across distributed services organizations.

Supports Nuveen middle-office operations through administrative tasks, documentation, requirements gathering, oversight and controls, performance measurement, process management, and data analysis. The intern researches materials, prepares presentations, records meeting notes, maintains files, and supports operational processes within asset management. Interns may pursue analyst or engineer tracks involving reporting, data integrity, quality processes, automation, and technology-enabled operations support.

Leads high-impact business operations initiatives, builds scalable processes and systems, analyzes complex data, partners with Product, Data, and Operations leaders, manages cross-functional execution, mentors team members, and builds a growing operations team to deliver measurable business results.

Leads executive operations within Salesforce’s Customer Success COO organization. Establishes operating rhythms, decision frameworks, executive forums, and communications standards; partners with senior leaders to improve decision-making, surface risks, and drive execution. Owns leadership messaging, speechwriting, narratives, presentations, summits, offsites, and all-hands content while directing complex strategic priorities across matrixed teams.

Leads the design and operation of an integrated renewals and commercial operations function covering pricing, deal desk, contract negotiation, discount governance, and RFP resources. Redesigns processes using AI and automation, defines CPQ and contract lifecycle requirements, improves ARR and productivity, establishes commercial policies, monitors KPIs, and builds a high-performing team while partnering with Sales, Legal, and Finance.

Leads Corporate Marketing’s operational infrastructure, including vendor and procurement management, budget administration, financial reporting, marketing technology operations, internal communications, and cross-functional initiatives. The role establishes scalable processes, improves operational efficiency, coordinates stakeholders across Finance, Legal, Procurement, Technology, and Marketing, and provides leadership with visibility into budgets, vendor investments, and organizational performance.

Own the analytical function for a business unit spanning growth, product, AI and automation, or strategic partnerships. Define business problems, metrics, reports, analyses, and experiments; communicate insights and recommendations; influence leadership decisions; and drive initiatives through execution. The role requires strong analytical problem-solving, SQL or Python proficiency, independent data interpretation, persuasive communication, and ownership of ambiguous business challenges.

Own the analytical function for a business unit spanning growth, product, AI and automation, or strategic partnerships. Define business questions, metrics, reports, analyses, and experiments; surface insights; make recommendations; and drive decisions through execution. The role requires independent data work, strong problem-solving, persuasive communication, and ownership of ambiguous, high-impact initiatives.

Manages a pest control service center’s staffing, retention, inventory, fleet, payroll, labor utilization, customer service, training, performance metrics, and financial results. The role leads supervisors and service professionals, oversees hiring and workforce development, drives operational efficiency, ensures quality and safety, manages KPIs and performance goals, and collaborates with regional and continuous improvement teams to support service center growth.

Supports corporate and field operations by coordinating branch compliance assessments, training, SOP implementation, risk mitigation, and process improvement. Serves as a liaison between corporate teams and regional leadership, maintains knowledge of Avionte ATS, supports VMS implementation, communicates regulatory requirements, and develops ongoing improvement training. The role also manages assessment schedules, reports findings, and assists with operational projects.

Manages marketing operations infrastructure for the Property Marketing Center of Excellence, including invoicing and revenue workflows, Asana and SharePoint administration, process documentation, vendor management, onboarding, reporting, analytics, and presentations. The role identifies operational improvements, resolves workflow issues, supports cross-functional initiatives, and ensures marketing processes run efficiently and consistently at scale.

Coordinates daily academic operations, including attendance tracking, scheduling, student appeals, academic records, compliance reporting, and data integrity. Manages academic tracking systems, JIRA support tickets, Learning Resource Center operations, and IT coordination for academic activities. Supports students and faculty while maintaining an organized, compliant educational environment.

Supports warehouse branch operations through inventory control, report generation, cycle counts, returns and credit memo processing, tax and freight claim research, basic accounts receivable and payable tasks, and invoice preparation. Maintains customer information, supplies, equipment, building security, and compliance records, including OSHA logs. Responds to internal customers and supports corrective actions while ensuring administrative and operational procedures are followed.

Develop and execute commercial strategies for Coca-Cola’s U.S. juice and warehouse route-to-market portfolio. Analyze syndicated and internal data to improve SKU productivity, profitability, pricing, merchandising, availability, and visibility. Coordinate innovation commercialization, sample allocation, customer readiness, performance reviews, scorecards, and cross-functional execution with Brand, RGM, Channel Strategy, Supply Chain, and external stakeholders.

Manages operational execution across corps, alumni, partner, and public affairs activities. Responsibilities include certification and background-check tracking, constituent data maintenance, survey and reporting coordination, event logistics, newsletters, executive calendar management, briefing research, and travel coordination. The role requires accurate data management, strong follow-through, clear communication, and the ability to prioritize workflows in a fast-paced environment.

Supports Affordable Housing Program grant operations by providing technical assistance, reviewing projects for regulatory and program compliance, tracking grant performance and disbursements, developing process-improvement tools and reports, updating policies and user guides, and assisting with system support and testing. The role also supports member engagement, reporting, customer service, and community investment programs.

Oversees daily First Division Museum operations, including staffing, volunteer supervision and training, facility inspections, maintenance issue tracking, event coordination, visitor data collection, reporting, and customer service. The role ensures galleries and activities operate safely and effectively while supporting museum programs, events, and visitor engagement.

Supervises daily office operations, administrative staff, filing and document imaging, employee time cards, and personnel issue resolution. Ensures effective communication between terminal operations and the customer service representative team. Requires strong leadership, communication, multitasking, prioritization, and customer service skills in an office or remote work environment.

Ten-week Operations Enablement internship supporting cross-functional projects, research, data analysis, recommendations, process improvements, and member and client experience initiatives. The intern will manage assigned deliverables with mentorship, collaborate across business and technical teams, maintain confidentiality and compliance, and present project results to department leadership. The role requires strong organization, communication, teamwork, and proficiency with Microsoft productivity tools.

Manage Microsoft Entra ID, Microsoft 365, SaaS platforms, identity governance, networking, endpoint management, access controls, and security operations. Configure Cisco Meraki and FortiGate infrastructure, support SIEM and EDR initiatives, automate provisioning and monitoring workflows, maintain IT documentation, and contribute to cross-functional systems projects and facility deployments. The role also provides technical guidance, employee lifecycle support, and operational process improvements, with approximately 10% annual U.S. travel.

Leads operational excellence across business operations by improving workflows, implementing tooling and automation, modeling cost to serve, designing KPI systems, and driving performance reviews. Partners with Engineering, Data, Finance, and operational leaders on process redesign, launches, staffing, technology investments, and cross-functional initiatives. Supports strategy, market evaluation, partnerships, and M&A diligence while presenting data-driven recommendations to senior leadership.

Manages day-to-day operations and strategic initiatives for the Financial Services and Capital Markets business unit. Responsibilities include implementing strategy, improving processes, promoting AI tool adoption, coordinating with firm-wide functions, analyzing budgets and KPIs, supporting pricing and profitability decisions, and assisting with recruitment, onboarding, workload allocation, and talent development. The role also prepares leadership reports and supports business development and client relationship initiatives.

Owns operational tools, processes, and protocols supporting Braven’s Accelerator course. The role designs systems ahead of launch, manages rollout and adoption, trains distributed teams, assesses operational readiness, oversees risks, analyzes qualitative and quantitative performance data, and drives continuous improvement. Responsibilities span academic operations, program delivery, student experience and compliance, and operational systems and knowledge management.

Processes and verifies wire-transfer documentation, investigates errors and discrepancies, resolves out-of-balance conditions, and completes account adjustments. Ensures accuracy, compliance with procedures, service-level agreements, productivity targets, and client satisfaction. Prioritizes workflow, performs quality checks, supports team members, escalates issues appropriately, and works flexible processing-center hours, including evenings and weekends.