Top Operations Jobs in Chicago, IL

Lead and oversee all Bermuda operations for Coinbase, including outsourced vendors, regulatory and banking interactions, operational resilience, incident response, SLA and supervision frameworks, and first-line defense activities like launch assessments, audits, and regulatory examinations.

The Revenue Operations Manager oversees revenue operations' health, manages direct reports, addresses billing issues, aligns finance, and improves processes across teams.

As Sr Manager of Customer Experience Operations at GitLab, you will lead operations teams, partner across departments, and drive process improvements in customer success and financial operations.

The Senior Registrar Operations Lead ensures operational excellence in Domains by managing escalations, compliance issues, and technical operations across departments, streamlining workflows and enhancing customer experiences.

Support member and volunteer relations, provide customer service for education and certification processes, maintain databases and reports, assist with financial tasks (dues, AP/AR), review marketing collateral, and help prepare conferences and meetings.

Manage post-sale operations for the Wholesale channel, ensuring orders flow from agreement through fulfillment. Coordinate forecasting and inventory with Demand Planning and Supply Chain, govern systems and processes (item setup, pricing accuracy), drive operational readiness for programs, resolve execution issues, and lead cross-functional alignment across Sales, Operations, Finance, and IT.

Partner with Renewals leadership to manage forecasting processes, own metric definitions, automate data pipelines, monitor tool adoption, produce executive presentations, and perform ad-hoc analyses with Analytics to improve forecast accuracy and tooling.

Provide administrative support to Partners and Executives, manage calendars, arrange travel, prepare documents, and assist with special projects.

Manage daily warehouse and operations activities including order fulfillment, inventory, shipping/receiving, P&L, staff supervision, safety/compliance, and process improvements. Partner with Sales, Project Management, and Implementation to deliver customer solutions, including datacenter equipment deployment, security camera programming, and assembly of datacom/server cabinets. Drive LEAN efficiencies, maintain audit and quality standards, and oversee preventative maintenance.

Design, redesign, and implement end-to-end business processes to improve operational efficiency. Lead discovery and design workshops, conduct annual process reviews, measure performance, coach process owners and specialists, and ensure process alignment with business goals and compliance.

Lead and develop an operations team supporting wealth management, manage investment accounting and reporting (Addepar), ensure operational excellence and data integrity, drive process improvements, partner with cross-functional stakeholders, and oversee audits and service delivery.

Perform daily reconciliations and recordkeeping of client trades, holdings, and cash in BlackRock Aladdin versus custodian records; investigate and resolve discrepancies; collaborate with internal teams and vendors; maintain procedures, controls, and audit activities; support process improvements and technology initiatives while managing client relationships and operational deadlines.

Manage ISTAART membership operations and support up to 32 PIAs: onboarding, renewals, engagement tracking, reporting, communications, event logistics for AAIC and other meetings, CRM and newsletter support, and travel to conferences as needed.

Manage backorder and custom/drop-ship operations to minimize delays and ensure accuracy. Lead analysis of department metrics, track gross profit, returns, vendor performance and customer feedback. Collaborate cross-functionally to improve service processes and identify product opportunities. Build vendor relationships and resolve issues quickly. Requires travel to branches and vendors.

Build and own top-of-funnel revenue operations for enterprise GTM: design lead acquisition, ABM and nurture processes, govern campaign production and attribution, drive BDR/account prioritization, implement TOFU reporting, and serve as business process owner for Marketo/Salesforce/LeanData/ZoomInfo stack while leading change management and AI-enabled workflow improvements.

The International Operations Coordinator manages international freight operations, oversees customer accounts, ensures compliance with trade regulations, and resolves operational issues. They analyze market trends, support account growth, and maintain shipment data efficiently.

Supervise daily operations for an assigned area: manage driver/laborer safety and training, schedule shifts, optimize routes/facilities, report metrics, conduct site visits and incident reporting, lead and coach staff, resolve customer issues, oversee routine maintenance, and perform physical tasks with occasional regional travel.

Serve as the CEOs trusted partner managing complex calendars, executive and board event logistics, travel, correspondence, and confidential matters. Support strategic projects, office operations, and employee engagement while streamlining communications and improving processes in a hybrid Chicago office.

Lead AI-first revenue operations by building and shipping AI-powered workflows, evaluating/deploying AI-native tools, owning core revenue workflows, performing data-driven analysis, and driving cross-functional RevOps initiatives to scale provider and health systems GTM motions.

The Operations Lead manages procurement and materials planning, including forecasting, inventory management, supplier relations, and coaching the procurement team. They ensure reliable materials supply and support growth strategies.

Lead data-driven provider quality initiatives across the provider network: analyze large datasets, identify gaps and opportunities, design and execute cross-functional programs (note quality, provider reviews, AI documentation), and measure outcomes to improve core metrics.

Lead revenue operations by administering and optimizing HubSpot, managing GTM integrations, building dashboards and forecasts, defining KPIs, improving processes and data governance, supporting planning and territory/quota administration, and driving automation and AI-enabled productivity improvements across sales and marketing.

Lead creative operations for an internal agency: design workflows, manage intake/prioritization, oversee contractor workforce and external suppliers, control multi-million dollar budgets, and improve capacity planning and delivery across a 30+ person team.

The Operations Manager oversees facility management, ensuring operational compliance, safety programs, and efficient maintenance of property assets. Responsibilities include budget management, energy system operations, and tenant coordination.

Coordinate national conferences and events including registrations, logistics, booth execution, materials, shipping, staffing, and travel. Build and maintain playbooks, timelines, inventory tracking, and creative briefs. Partner with Sales, Marketing, Creative, and Operations to ensure scalable processes, post-event reporting, lead handoff, and accurate event data. Support webinars, incentive fulfillment, and onsite execution as needed.