Top Sales Operations Jobs in Chicago, IL

Lead sales strategy and operations for Snap’s North America Large Customer Sales team. Partner with sales leadership and cross-functional teams to identify market opportunities, develop revenue-growth strategies, manage forecasting and pipeline reporting, improve sales workflows, establish performance metrics, and drive strategic initiatives. The role requires strong analytics, program management, business communication, and experience with Salesforce and data visualization platforms.

Leads the technical architecture, governance, and optimization of Braze’s global sales operations technology and data environment. Manages Salesforce and GTM tools, builds AI-powered automation and data pipelines, improves data quality, develops reporting frameworks, and supports account sourcing and enrichment. The role also leads process redesign, UAT, documentation, training, cross-functional data projects, and technical advising to increase seller productivity and revenue operations effectiveness.

Leads sales operations consulting engagements by analyzing client needs, developing customer sales and service strategies, managing client accounts, supervising teams, and driving revenue growth. Oversees project planning, budgeting, execution, and delivery while coaching team members, improving sales effectiveness, supporting prospecting, and enabling cross-selling and upselling initiatives. Uses business transformation, strategic planning, and technology innovation to improve customer satisfaction and operational efficiency.

Manages sales operations for assigned product categories, including forecasting, inventory monitoring, purchase order execution, trade spend tracking, pricing updates, and sales performance reporting. Partners with Sales, Demand Planning, Supply Chain, and Finance to identify risks, coordinate orders, support promotional planning, and maintain operational alignment. Prepares business reviews and performance analyses while monitoring trends and opportunities.

Analyze sales performance, pipeline health, forecasting, conversion, territories, and revenue drivers. Build dashboards, reports, and scorecards; audit CRM data quality; define sales metrics; and translate complex datasets into actionable recommendations. Partner with sales leadership, Finance, Marketing, and Customer Success on planning, pipeline visibility, quota analysis, segmentation, and productivity improvements.

Leads sales operations analytics and strategic initiatives, including forecasting, pipeline and funnel analysis, KPI reporting, deal structuring, process improvement, and revenue predictability. Partners with sales leadership and cross-functional teams to improve sales execution, automation, dashboards, and operating cadences. Mentors junior analysts and drives alignment across marketing, sales, and customer success.

Build and operate Skillsoft’s commercial operations function across pricing, deal desk, contract negotiation, RFP support, CPQ, approval workflows, and contract lifecycle systems. The role will redesign end-to-end commercial processes, develop analytics and policies, support implementation and pilots, own exception handling, and drive continuous improvement. It will also lead pricing, discount, conversion, and deal data evaluations while serving as a commercial process owner and subject-matter expert.

Leads global sales operations and excellence strategy, governance, forecasting, pipeline management, CRM adoption, analytics, territory planning, quota setting, and incentive design. Partners with regional leaders to standardize processes while supporting local execution. Assesses sales capabilities, identifies skill gaps, and oversees targeted training and development programs. Coordinates cross-functional initiatives with Finance, Marketing, and HR to improve sales performance, operational efficiency, customer experience, and measurable business results.

The Sales Operations Manager supports SDR and inbound marketing leadership through planning, reporting, analytics, technology strategy, and process improvement. The role develops dashboards, KPIs, business requirements, AI-powered automation, and actionable performance insights to improve pipeline generation, lead qualification, and seller efficiency. It partners cross-functionally with Sales, Marketing, Marketing Operations, and Enablement while advising senior leadership on go-to-market optimization.

Partners with AMER sales leadership on territory, quota, capacity, and headcount planning. Improves sales processes, scopes Salesforce automations, documents workflows, and builds dashboards using sales technology and BI tools. Analyzes performance, forecasting, KPIs, and trends to provide recommendations. Identifies AI opportunities to automate Sales Operations workflows and presents insights to senior stakeholders.

Own regional Sales Operations infrastructure, including territory and quota planning, forecasting governance, pipeline inspection, CRM hygiene, executive reporting, and operational improvements. Partner with sales leadership, finance, compensation, systems, analytics, and enablement to improve coverage, forecast accuracy, workflow automation, and execution across multiple sales channels.

Own global sales strategy and operations for a rapidly scaling B2B travel technology company. Responsibilities include segmentation, account scoring, territory design, capacity modeling, goal setting, forecasting, pipeline reviews, QBRs, sales process design, and executive reporting. Lead AI strategy across prospecting, forecasting, deal execution, and coaching, while partnering with systems, finance, enablement, growth, and data teams. Build analyses directly and hire and manage a team of analysts and strategy partners.

Supports sales operations, order management, CRM and ERP records, sales reporting, inventory tracking, shipping coordination, facility administration, customer training, events, scheduling, and management reporting. Coordinates with sales, finance, logistics, engineering, and operations teams while improving administrative processes and maintaining accurate business records at the Huntsville facility.

The Senior Manager, Sales Operations & Analytics oversees sales processes, drives operational effectiveness, and provides performance insights to enhance sales productivity and decision-making.

Manage sales operations for Microsoft’s Clinical Applications Business, supporting forecasting, pipeline management, reporting, quota and territory planning, seller assignments, and employee data management. Analyze sales performance to identify blockers and growth opportunities, improve reporting and business intelligence tools, reduce manual effort, and support consistent execution across partners and leadership.

Supports Revenue Operations by administering and optimizing Salesforce Nonprofit Cloud, maintaining data quality, creating reports and dashboards, analyzing pipeline and partnership trends, coordinating CRM and process training, developing documentation, and assisting with business process improvements across national and site teams.

Manage sales operations for Grafana Labs’ consumption-based products, including target setting, quota creation, compensation updates, account modeling, territory planning, and reporting. Analyze large customer datasets using BigQuery and SQL, improve data orchestration across GTM tools, manage sales exceptions, and deliver actionable insights to executive audiences. The role also requires advanced spreadsheet modeling, Salesforce reporting expertise, and experience with compensation platforms.

Drives sales forecasting, pipeline visibility, reporting accuracy, Salesforce governance, and operational process improvement across a global sales organization. Builds executive reporting, monitors sales KPIs, supports deal reviews and forecasting cadences, improves data hygiene, standardizes processes, and partners with Sales, Finance, Marketing, and Revenue Operations on strategic initiatives and system integrations.

Analyze sales data, develop pipeline and performance reports, monitor KPIs, support forecasting, maintain CRM data integrity, and provide insights to improve sales productivity and operational efficiency. The role collaborates with sales leadership, marketing, finance, and product teams to support strategic decision-making and revenue reporting.

Supports global sales operations by maintaining territory alignment, account disposition, rules of engagement, forecasting, KPIs, pipeline insights, Salesforce processes, data governance, and sales technology adoption. Partners with regional leaders, IT, and sales stakeholders to improve processes, data quality, operational consistency, and revenue performance. The role also supports quarterly business reviews, territory assignments, sales communications, and cross-functional issue resolution.

Own sales and revenue operations from prospect diligence through contract execution, billing handoff, and renewals. Manage vendor questionnaires, proposals, RFPs, order forms, pricing approvals, contracts, redlines, and executed-contract records. Maintain HubSpot as the revenue system of record, including pipeline hygiene, workflows, quoting, and reporting. Coordinate sales support, scheduling, accounting handoffs, and collections questions while building scalable processes for a growing B2B software company.

Supports Client Directors by managing customer transactions from quote to cash, maintaining sales pipelines and forecasts in Salesforce, preparing pricing and proposals, coordinating orders and issue resolution, managing account records, and reviewing invoice aging. The role also supports vendor relationships, customer communications, and margin calculations while delivering high-quality service to assigned accounts.

Leads Stord’s go-to-market strategy and operations organization, owning sales and marketing operations, revenue processes, territory design, forecasting, CRM infrastructure, account segmentation, partnerships, enablement, and customer handoffs. Builds the operational framework for scaling revenue from $1B to $2B+, while developing GTM engineering capabilities, AI-powered workflows, and repeatable automations. Partners closely with Sales, Marketing, Finance, and executive leadership.

Supports sales and commercial operations across contracting, billing, invoicing, pricing compliance, and operational reporting. Validates sales requests, customer agreements, discounts, billing requirements, and system data throughout the customer lifecycle. Coordinates with Sales, Legal, Finance, and Customer Success to resolve discrepancies, support contract execution and onboarding, and ensure accurate billing configurations. Handles routine and non-standard operational cases, maintains documentation, identifies blockers, and escalates issues proactively.

Manages field sales operations for Americas teams, including forecasting, pipeline and performance reporting, territory planning, quota design, QBRs, revenue analytics, sales systems support, and cross-functional initiatives. Partners with sales leadership to improve execution, monitor KPIs, resolve escalations, maintain Salesforce processes, and drive revenue growth across strategic accounts.