Top IT Jobs in Chicago, IL

Provides end-user support, basic systems administration, account and device management, patching, deployments, monitoring, documentation, technical training, and infrastructure automation. Works under senior IT guidance while supporting global manufacturing and corporate environments. The role develops skills in enterprise IT operations, cloud platforms, ITSM, scripting, endpoint management, and continuous process improvement.

Leads a Citizen IT team supporting Salesforce and PEGA applications through configuration, administration, troubleshooting, reporting, workflow management, training, and change management. Oversees Salesforce business analysts, partners with development and service leadership, improves data quality and processes, monitors performance, establishes KPIs, manages stakeholders, and drives platform adoption, productivity, and client satisfaction.

Own internal IT infrastructure, including employee devices, software systems, user accounts, access permissions, SharePoint, security controls, and IT asset inventories. Support onboarding and offboarding, troubleshoot hardware and software issues, coordinate with vendors, maintain IT policies and documentation, and improve scalable internal workflows and automation.

Leads end-user IT support and service delivery across corporate and field environments. Responsibilities include managing ITIL processes, service catalogs, SLAs, support models, escalations, Microsoft 365, endpoints, enterprise applications, identity and access, device lifecycles, automation, service metrics, IT projects, and continuous improvement. The role also mentors junior staff and collaborates with stakeholders, vendors, and cross-functional teams.

Provides technical support for computers, Chromebooks, software, peripherals, VoIP phones, printers, and user accounts. Installs, configures, repairs, and maintains technology systems; troubleshoots issues and escalates unresolved problems. Supports network maintenance, system upgrades, live streaming for events, documentation, and technical projects while serving as a liaison between users and technology operations.

Supports Wintrust’s IT teams across data quality, Adobe Experience Manager customer journeys, website software development, business analysis, project management, hardware asset processes, automation testing, and IT risk management documentation. The 12-week paid internship includes collaboration with business partners and technical teams, participation in intern activities, and opportunities for professional development.

Supports company offices with help desk assistance, hardware and software troubleshooting, workstation setup, application installations and upgrades, equipment inventory, system maintenance, technical monitoring, and ongoing IT projects. Interacts with employees and vendors to provide service excellence and resolve technology issues.

Manage Microsoft Entra ID, Microsoft 365, SaaS platforms, identity governance, networking, endpoint management, access controls, and security operations. Configure Cisco Meraki and FortiGate infrastructure, support SIEM and EDR initiatives, automate provisioning and monitoring workflows, maintain IT documentation, and contribute to cross-functional systems projects and facility deployments. The role also provides technical guidance, employee lifecycle support, and operational process improvements, with approximately 10% annual U.S. travel.

Provides onsite and remote IT support across multiple dealership locations. Troubleshoots hardware, software, Microsoft 365, Active Directory, Azure/Entra ID, networking, VPN, firewall, DNS, and phone-system issues. Escalates complex incidents, manages ticket queues and SLAs, provisions hardware and user accounts, supports VPN access, maintains network infrastructure, performs root-cause analysis, and contributes to documentation and IT improvement projects.

Provides Tier 1 technical support to onsite and mobile employees by diagnosing hardware and software issues, managing support tickets, imaging Windows 11 laptops, resolving incidents, assisting with ERP-related tasks, and escalating issues according to procedures and SLAs. Supports Windows, Mac, iOS, and Android devices while maintaining strong customer relationships. The role is fully onsite, Monday through Friday, with occasional flexible hours including nights and weekends.

Provides Tier 1 technical support for faculty, staff, and students across Windows and Apple devices. Responsibilities include troubleshooting hardware, software, connectivity, email, peripherals, and enterprise applications; configuring and upgrading endpoints; managing tickets and asset inventories; documenting solutions; maintaining security compliance; coordinating escalations; and delivering customer support through phone, email, chat, walk-up, and web channels.

Lead the internal IT organization for a remote cybersecurity SaaS company. Own IT strategy, service delivery, infrastructure, corporate systems, help desk, security controls, vendor relationships, budgets, and operational processes. Build and develop distributed teams, oversee technology platforms and employee onboarding, manage incidents, define service metrics, and partner with Security, Engineering, People, and Finance to deliver reliable, secure employee technology experiences.

Provides IT support for DLA enterprise Windows environments by diagnosing incidents, installing and maintaining hardware and software, managing backups, supporting OneDrive and print/fax migrations, training users, tracking problems, analyzing trends, and applying information security policies. The role may also support SAP-based eProcurement systems and requires active Secret clearance, U.S. citizenship, relevant certifications, and six years of experience.

Leads enterprise IT support engineering, endpoint management architecture, automation, device lifecycle strategy, and modern OS deployment across macOS, Windows, and mobile platforms. Serves as the final escalation point, integrates endpoint solutions with identity and security systems, leads cross-functional projects, mentors technical staff, evaluates vendors and technologies, and develops standards, documentation, and scalable support practices.

Manages enterprise major incident management and service restoration, directing incident command, escalations, stakeholder communications, and cross-functional resolution efforts. Oversees project implementation schedules, staffing, vendors, budgets, service-level agreements, and technology integration. Governs incident processes, metrics, post-incident reviews, corrective actions, readiness, training, and operational resilience while supervising staff and coordinating disaster recovery, business continuity, and cybersecurity integration.

Oversee daily IT service delivery across service desk, infrastructure, networks, cloud services, applications, and end-user support. Lead IT staff, contractors, and vendors; manage ITSM processes; ensure system reliability, security, compliance, and lifecycle planning; communicate operational risks and outages; track service metrics; and drive modernization and continuous improvement.

Provides Tier 1 and Tier 2 remote technical support for hardware, software, peripherals, networks, VPN, and MFA issues. Configures and ships laptops and equipment for new hires, manages accounts and permissions across Google Workspace, Microsoft 365, Slack, and internal systems, and develops knowledge-base documentation and training guides. Supports the company’s North American expansion and remote workforce.

Provides Tier 1 and Tier 2 support for a global workforce across macOS, Windows, SaaS applications, identity systems, endpoints, and AI platforms. Manages onboarding, offboarding, access, device lifecycle, and asset inventory. Develops scripts, automations, documentation, and workflow improvements while supporting executive users, meetings, events, and remote employees. Troubleshoots workplace technologies and contributes to service quality, SLA performance, responsible AI practices, and continuous IT operations improvement.

Leads analysts and software engineers supporting Clinical and Provider applications. Oversees application support operations, incident management, lifecycle maintenance, system performance, availability, vendor relationships, and SLA management. Partners with clinical, provider, operations, product engineering, infrastructure, and business stakeholders to prioritize work, improve workflows, and enhance provider and patient experiences. Manages hybrid onshore and offshore teams while fostering performance, accountability, and continuous improvement.

Provides hands-on IT and HRIS support for hardware, software, applications, servers, printers, and network systems. Responsibilities include troubleshooting technical issues, performing updates and backups, researching bugs and hosting options, supporting system conversions and recovery procedures, tracking service desk interactions, analyzing data integrity and system effectiveness, and assisting with application and infrastructure development. The intern also provides basic user support while meeting service desk performance standards.

Provides first-level technical support, assists with hardware and software installation and troubleshooting, maintains IT asset records, monitors network and system performance, manages user accounts and access, supports IT projects and upgrades, and documents procedures and technical records.

Paid, year-round IT internship providing hands-on support with PC hardware, operating systems, workstation imaging, deployment, troubleshooting, network issues, ticket management, inventory, antivirus, and basic scripting automation. The role is on-site in Chicago for 20–30 hours per week and requires a technical bachelor’s student who can commute daily.

Provides IT support for newsroom, broadcast production, creative, sales, and administrative teams in a 24/7 live news environment. Responsibilities include maintaining Windows, macOS, and Linux systems; supporting Microsoft 365 and Adobe applications; administering servers, storage, backups, and RAID systems; troubleshooting hardware and high-speed IP networks; and managing routers and switches. The role supports local and remote users and requires flexible scheduling, physical equipment handling, and urgent troubleshooting.

Leads on-site and multi-site IT support teams, overseeing end-user devices, local infrastructure, conference rooms, printers, incidents, SLAs, asset management, vendors, and site projects. Builds staffing and coverage models, develops employees, partners with Facilities and business leaders, enforces enterprise security and change controls, manages escalations and root-cause reviews, and supports budgeting, procurement, continuity planning, and infrastructure lifecycle activities.

Manage corporate system access, conduct access audits, support helpdesk and hardware operations, monitor SOC 2 compliance, and collaborate with DevOps and Security Engineering. Improve IT technology usage through requirements gathering, procurement, vendor planning, rollout, and stakeholder coordination. The role requires expertise in identity management, Apple-focused MDM, endpoint security, IT service management, compliance frameworks, and helpdesk ticketing systems.