Top IT Jobs in Chicago, IL

Provide end-user IT support: triage tickets, troubleshoot Windows and macOS devices, peripherals, basic networking, VOIP and AV systems; manage user accounts/onboarding with Active Directory/Okta/Google Admin; deploy hardware via MDM, document solutions in ServiceNow, and collaborate with IT teams and vendors.

Provide advanced end-user technical support and act as an escalation point. Administer IT infrastructure (user accounts, access control), onboard new hires, manage assets, document processes, train users and junior staff, lead small-medium IT projects, and improve IT support processes across macOS and Windows environments.

Provide day-to-day technical support for macOS endpoints and SaaS tools, administer Jamf and Okta, manage device lifecycle and endpoint security, support networking and compliance (SOC 2), maintain IT documentation, and own onboarding/offboarding and helpdesk ticket resolution.

Provide systems administration and advanced IT support across core infrastructure and Microsoft 365 services. Manage email security (Barracuda), physical security (Verkada), endpoint/device management (Intune), workstations, printers (including Zebra), and troubleshoot hardware, software, and Layer 2 networking issues. Support users, manage mailboxes, groups, licensing, and resolve escalated help-desk tickets. Participate in multi-site support, occasional after-hours work, and occasional travel.

Manage company devices, provisioning, lifecycle, and SaaS accounts; administer SharePoint and shared drives; implement IT security (MFA, endpoint controls); provide day-to-day support; coordinate vendors; develop IT policies, SOPs, and automation to scale internal IT operations.

Provide timely end-user support for 750+ staff: troubleshoot desktops, laptops, printers, phones, and peripherals; perform deployments, imaging, patch management; assist with Office 365, Mimecast, SCCM, and Intune administration; create documentation and user training; ensure security and compliance; escalate complex issues to senior IT staff.

Provide daily IT operations and project management support including asset management, documentation, procurement, provisioning, imaging, onsite and remote support for builds/acquisitions, create and maintain runbooks in GRC, coordinate vendors, track project plans/milestones, prepare status reports, deliver training and ensure SLA/KPI adherence.

Provide on-site and remote IT support for Ambulatory Surgery Centers, troubleshoot endpoints and network connectivity, connect clinical/surgical equipment to the network, coordinate vendors and biomedical teams, support projects and documentation, and ensure compliance with IT and clinical standards to minimize disruption to patient care.

Lead and manage the IT department for multiple institutions and campuses. Oversee daily IT operations, budgets, vendor relationships, and IT product lifecycles. Develop and execute strategic technology roadmaps, ensure security and compliance, optimize resources, and drive innovation. Hire, mentor, and build high-performing teams while collaborating with leadership to align IT initiatives with business goals.

Lead and execute remote technical implementations for dental practices from signing through go-live. Configure PMS integrations, set up remote access and network configurations, manage AWS-hosted Windows VMs/ETL, handle support volume, liaise with MSPs, and improve onboarding processes and automation while partnering with cross-functional teams.

Senior IT Support Engineer responsible for endpoint lifecycle management, imaging, app packaging, patching, and backend administration of SCCM, Jamf, and Intune. Provide technical support for Windows and macOS in classroom/lab environments, manage tickets, collect SCCM metrics, troubleshoot hardware/software imaging and drivers, and participate in incident/change management and on-call rotation as needed.

Provide IT helpdesk support and device administration across Windows, macOS, and Linux. Manage MDM, SSO, enterprise SaaS, onboarding/offboarding, hardware deployment, asset inventory, endpoint security, and related procurement/shipping. Troubleshoot networks (LAN/WAN), create automation scripts, deliver staff training, participate in on-call rotations, and collaborate with HR and Security teams to maintain secure, scalable IT operations.

Provide technical systems support for IT environments, troubleshoot and resolve user/system issues, maintain and monitor systems, and ensure work is performed within required U.S. locations and citizenship constraints.

Provide desktop and endpoint support for Mac and Windows users, manage device deployments and MDM/Intune, troubleshoot networks and telephony, administer accounts/licenses, support AV meetings, maintain security tools, manage inventory, and lead moderate IT projects and documentation.

Provide front-line technical support and customer service via phone and ticketing (ConnectWise). Troubleshoot hardware/software (Windows, macOS, MS Office), escalate as needed, document resolutions, perform occasional onsite visits, and meet service desk performance metrics.

Contract IT System Administrator to manage and harden multi-cloud (AWS/Azure) infrastructure and Microsoft 365 identity/collaboration stack, support endpoints and managed IT/security SaaS platforms, automate routine tasks with scripting, maintain documentation and compliance posture for Department of War mission spaces, and serve as hands-on technical escalation for operational issues.

Contract IT System Administrator to manage and harden multi-cloud (AWS/Azure) infrastructure and Microsoft 365/Entra ID, support endpoints and managed IT/security SaaS, automate admin tasks with scripting, maintain documentation, and help meet DoW security and compliance expectations.

Provide internal IT support and endpoint management for a fully remote workforce: provision and maintain macOS/Windows devices, enforce endpoint security, manage MDM/UEM and SaaS provisioning (Google Workspace, Slack, Atlassian), triage help desk tickets, maintain IT documentation, oversee vendor/licensing relationships, and partner on internal infrastructure and policy initiatives including AI tool governance.

Own and automate IT workflows and SaaS integrations (identity, collaboration, core business apps). Configure SSO and identity protocols, maintain DNS and email security, troubleshoot endpoints and apps, support SOC 2/SOX compliance, document standards, and partner cross-functionally to scale reliable, secure IT systems.

Provide live technical support for Maggie court reporting product: triage and resolve product, hardware, network, and audio issues via tickets, calls, and chats; coordinate escalations to IT and engineering; file bug reports; maintain knowledge base; take on-call shifts for P0 incidents; build runbooks and hardware kits.

Lead IT operations for a multi-site ambulatory surgery network, managing infrastructure, clinical and business systems, security and compliance, service desk, vendor relationships, and IT budgeting. Ensure uptime, drive integrations and migrations, execute DR/BC plans, and report operational metrics while partnering with the CIO on strategy and roadmaps.

Provide Tier 1 and Tier 2 IT support for a remote workforce: troubleshoot hardware, macOS, software, identity and SaaS issues; manage onboarding/offboarding, user access (SSO/MFA), device provisioning, asset inventory, and SaaS administration; create documentation; support IT projects and process improvements to enhance employee experience and security.

Design and produce a multi-module workshop series on Agentic AI for IT Support and Data Analytics: create lesson plans, scripts, demos, and 5–8 minute on-camera videos; build 30–45 minute hands-on workshops and performance-based assessments; translate real job tasks into progressive learning aligned to entry-level roles.

Serve as the primary on-site IT contact for the NYC office, resolving AV, network, hardware, and access issues via Jira Service Management. Manage device logistics and inventory, ensure timely laptop delivery, handle asset returns and e-waste, participate in sprint planning, escalate SEV1s, keep documentation current, and drive process improvements to elevate the employee IT experience.

Lead Net at Work's internal IT organization, ensuring reliability, security, scalability, and performance across applications, infrastructure, cloud, and cybersecurity. Oversee application rollouts, SDLC practices, operations, vendor relationships, budgeting, and acquisition due diligence. Partner with executives and business leaders to align technology roadmaps, governance, and service delivery while building a service-oriented, high-performing IT team.