Top IT Jobs in Chicago, IL

Provide on-site (NYC) and remote end-user IT support: troubleshoot Windows/macOS/mobile devices, manage accounts in Azure AD/Active Directory, handle tickets, configure hardware and conferencing, use MSP tools, maintain documentation, and escalate complex issues.

Provide 2nd/3rd shift IT support for a remote workforce, focusing on macOS and Apple device troubleshooting, Google Workspace and Okta administration, MDM and asset management, ticketing, documentation, AI-enabled workflow automation, and collaboration with IT/security for endpoint hygiene and incident escalation.

Provide hands-on end-user IT support: troubleshoot OS/software, respond to tickets, apply patches, manage user accounts via Okta, configure MDM-managed mobile devices, and support Slack and Google Workspace integrations.

Execute testing, monitoring, and operational activities for IT controls across Project Management, Service Delivery, and SDLC. Provide guidance on control effectiveness, analyze data, document findings, support change management, and collaborate with stakeholders to ensure compliance and continuous improvement.

Provide onboard IT systems support, maintenance, monitoring, backups, inventory, hardware shipping/receiving, equipment repairs, user support and training, and escalate issues to the IT Officer while maintaining security and service standards.

Provide technical support and troubleshooting for IT systems, respond to user incidents, monitor system health, escalate complex issues, document resolutions, and assist with system maintenance and deployments.

Lead IT operations across infrastructure, desktop support, networks, endpoint and identity services; drive security controls, vulnerability reduction, incident response, and IT projects; support manufacturing/plant-floor systems; manage vendors, audits, and remediation activities; periodically travel to plant sites.

Manage multi-site IT support operations for a manufacturing organization: lead L1/L2 teams, resolve hardware/software issues, oversee infrastructure, enforce cybersecurity, coordinate vendors, manage imaging and deployments, document systems, and align IT with production goals.

Provide front-line IT service desk support for global employees: triage and resolve tickets, manage Okta and Google Workspace lifecycles, deploy and troubleshoot macOS and mobile devices via Jamf, support VPN/Cloudflare One remote access, use AI tools to automate workflows, assist onboarding/offboarding, and train employees on technologies.

Hands-on individual contributor managing macOS and Windows endpoints, enforcing CIS controls with Jamf and Intune, scripting Automox Worklets (Bash/PowerShell), automating identity and SaaS provisioning, administering AWS/Azure IAM, owning help desk tickets (L1/L2), and driving workflow automation and continuous improvements.

Provide frontline and advanced application support for radiology imaging workflows: incident triage, user provisioning, configuration changes, DICOM troubleshooting, monitoring interfaces, coordinating with networks/storage/vendors, maintaining SOPs and knowledge base, delivering end‑user training and on‑call doctor support to meet SLAs.

Serve as Tier 2 escalation engineer resolving complex infrastructure issues across networking, servers, workstations, and cloud. Mentor Tier 1 technicians, create documentation, coordinate vendors, participate in projects and onsite installs, and support on-call rotation. Emphasizes advanced networking troubleshooting and client-facing communication.

Manage and improve cloud-based SaaS IT environment, administer M365 and identity systems, operate and tune security platforms (Arctic Wolf, Zscaler, Okta, Mimecast), monitor alerts and lead incident response, oversee helpdesk (Freshservice), manage vendors, enable users through training and documentation, and apply AI and automation to streamline IT operations.

Provide Tier 1/2 remote IT support, manage corporate IT systems and applications, onboard/offboard employees, patch and maintain laptops via Iru MDM, enforce security controls (MFA/SSO), handle Zoom A/V issues, maintain inventory, and use Jira for ticketing and tracking.

Provide hands-on IT support for North America users and global onboarding: manage device procurement, provisioning (Intune, Apple Business Manager), mailbox and identity administration (Microsoft 365/Exchange, HiBob), ticket resolution within SLAs, shipping/logistics, offboarding, and light infrastructure and automation support.

Provide hands-on IT support for North America users and global onboarding/offboarding: manage device procurement, enrollment (Intune/Apple Business Manager), Microsoft 365/Exchange account lifecycle, ticket resolution within SLAs, logistics, vendor/finance coordination, identity/HRIS sync troubleshooting, email security actions, and basic virtualization/infrastructure support.

Provide Tier 1 remote service desk support on Mondays: answer inbound calls and tickets, troubleshoot hardware/software/network/access issues, document incidents in a ticketing system, identify root causes, and escalate unresolved incidents to higher-tier teams.

Serve as first-line IT support for hardware, software, networking, and enterprise applications. Triage and resolve support tickets, manage onboarding/offboarding, administer Okta and endpoint management (Intune, Jamf), maintain device health and access controls, collaborate with Security and Engineering, document processes, and improve support workflows to ensure a secure, compliant, and user-friendly hybrid work environment.

Lead and scale day-to-day IT support for a fully remote workforce. Supervise helpdesk staff, manage ticket queues and SLAs, act as Tier 2/3 escalation, administer Google Workspace and endpoints (Windows/macOS), support SaaS apps and MDM, improve workflows and documentation, and onboard/offboard employees.

Provide day-to-day IT support and maintenance across the college: manage help desk tickets, troubleshoot and resolve technical issues, create training materials, assist with audits/backups and enforce IT policy, communicate status to stakeholders, and collaborate cross-functionally to ensure end-user satisfaction.

Provide end-user support and Help Desk ticketing across the college: troubleshoot and resolve technical issues, deliver training and guidance, maintain systems, assist with audits/backups and enforce IT policy, communicate status to stakeholders, and collaborate across functions to ensure consistent operations and customer satisfaction.

Serve as first contact for helpdesk tickets, resolve Tier 1/2 issues across macOS/Windows, manage onboarding/offboarding and hardware lifecycle, lead IT knowledge management (Confluence/Helpdesk KB) with machine-readable documentation for AI assistants, and perform Tier 2 SaaS administration (Okta, Google Workspace, Slack, Atlassian, Intune, Freshservice).

Provide hands-on IT support for manufacturing and corporate environments: troubleshoot production/test stations, maintain Windows and Linux systems, manage virtualization (VMware/Hyper-V/Azure), networks, monitoring, backups, and automation (PowerShell/Bash). Create documentation and training, work with DB/network/process-control teams, and improve processes through data-driven analysis and quality/safety practices.

Remote IT Manager responsible for analyzing, upgrading, and administering IT systems (networks, servers, email, backups), evaluating vendors and technologies, managing projects, tracking inventory, training staff, and providing technical support to improve operational efficiency.

Provide 1st–3rd line IT support for US regional employees and executives, manage ServiceNow tickets, troubleshoot Windows, macOS, mobile devices, AV/conference rooms, printers and networks, administer Active Directory, liaise with escalation teams and third parties, and provide on-site support including travel and occasional out-of-hours coverage.