Top Tech Support Jobs in Chicago, IL

Provide technical assistance to customers experiencing platform issues, collaborate with Tier 1 support, and escalate when necessary, while maintaining high service metrics.

As a Technical Support Specialist, you'll provide support for customers, troubleshoot issues with software, manage support tickets, and collaborate with teams for solutions.

The Dynamic PC Support position involves troubleshooting and repairing client desktops and laptops, while providing timely customer support and ensuring service satisfaction.

Provide technical support for ServiceMax customers by logging and resolving technical cases for SaaS applications, ensuring customer satisfaction and SLA compliance.

As a Technical Support Engineer, you will resolve complex technical issues, collaborate with customers and engineering, and analyze production systems.

Manage and optimize 24/7 global technical support operations, act as escalation point for complex issues, and ensure high-quality service for B2B customers in IoT sectors.

The Advanced Technical Support Engineer resolves customer issues, collaborates with engineering teams, and advocates for customer needs while ensuring successful deployment plans.

As a Technical Support Engineer at Atlan, you will troubleshoot complex technical issues, collaborate across teams, and enhance customer experiences while contributing to product improvement.

Assist clients with inquiries about trading offerings, provide technical support for platforms, troubleshoot issues, and collaborate effectively with internal teams.

The Technical Support Specialist provides phone and email support, documents issues, troubleshoots, and collaborates with engineering to improve products.

Provide technical software support by troubleshooting issues, managing customer requests, collaborating with teams, and ensuring exceptional customer service.

Provide advanced technical support for Microsoft technologies. Troubleshoot issues, develop automation tools, analyze problems, and support community events, focusing on customer service and process improvement.

As a Technical Support Engineer, you'll manage client support for key customers, resolve technical issues, create documentation, and collaborate with cross-functional teams to ensure product efficacy.

Responsible for reporting and dashboard infrastructure in Salesforce Service Cloud and BI tools, ensuring data integrity, and leading cross-functional reporting initiatives.

The Technical Support Specialist bridges Tier 1/2 Support teams and R&D, handling escalated issues, documenting resolutions, mentoring, and improving customer satisfaction.

The Technical Support Specialist provides omni-channel support, manages customer inquiries, and assists in troubleshooting software issues, achieving high customer satisfaction.

Provide high-tier technical support, resolve customer queries, support deployments of Pentera software, and perform cybersecurity assessments.

The Technical Support Engineer manages software upgrades, configures site parameters, and provides customer support for robotic systems, ensuring effective technical operations and client engagement.

The Technical Support Lead will collaborate with product and engineering teams to resolve issues, support feature releases, and improve customer success through data insights and mentorship.

Lead and evolve the technical support team, ensuring efficient resolution of customer issues while collaborating with Product and Engineering.

Provide technical support for PTC's Kepware product, manage support cases, create knowledge base articles, and collaborate with teams. Requires troubleshooting skills and a customer-oriented mindset.

The Technical Support Engineer Tier I provides exceptional customer service and technical support, troubleshooting issues, and collaborating with engineering teams.

The Technical Support Administrator resolves end user help requests, manages tickets, monitors site infrastructure, and provides customer support in a fast-paced environment.

As a Search Engineer in Technical Support, you'll resolve technical issues, assist customers with Lucidworks products, and document solutions while collaborating with internal teams.

As a Merchant Onboarding Technical Support specialist, you'll troubleshoot integration issues, read code, and collaborate across teams to ensure merchant onboarding success. You'll manage technical escalations and develop solutions while supporting merchants through launch stages.