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Top Customer Success Jobs in Chicago, IL

Reposted 14 Days AgoSaved
Remote or Hybrid
Chicago, IL
12-12 Annually
Expert/Leader
12-12 Annually
Expert/Leader
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Customer Success Executive drives post-sales activities, ensures customer success, manages relationships with C-level executives, and focuses on value realization and collaboration to achieve business transformation goals.
Top Skills: AIEnterprise SoftwareSaaS
Reposted 5 Days AgoSaved
Remote or Hybrid
Chicago, IL
106K-135K Annually
Senior level
106K-135K Annually
Senior level
HR Tech • Information Technology • Professional Services • Sales • Software
As a Senior Customer Success Manager, you'll manage strategic mid-market clients, ensuring they derive value from the platform, facilitating renewals, and improving client experience through collaboration and support.
Top Skills: Cs ToolsGainsightHrisSaaSSalesforce
Reposted 5 Days AgoSaved
Remote or Hybrid
Chicago, IL
92K-139K Annually
Senior level
92K-139K Annually
Senior level
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Senior Customer Success Manager will enhance client relationships and drive outcomes using PrecisionLender, managing accounts and ensuring business success.
Top Skills: PrecisionlenderSalesforce
Reposted 7 Days AgoSaved
Remote or Hybrid
Chicago, IL
68K-104K Annually
Senior level
68K-104K Annually
Senior level
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Customer Success Manager will manage relationships with financial institutions, ensuring they achieve their business goals using Q2's solutions through strategic guidance and customer advocacy.
Top Skills: Banking OperationsBanking Software
Reposted 7 Days AgoSaved
Easy Apply
Remote or Hybrid
Chicago, IL
Easy Apply
Senior level
Senior level
Legal Tech • Software • Generative AI
The Enterprise Customer Success Manager will drive adoption and satisfaction of legal tech solutions, manage client relationships, and contribute to product evolution, ensuring a high retention rate and client success.
Top Skills: Legal TechSaaS
Reposted 7 Days AgoSaved
Remote
Chicago, IL
130K-175K Annually
Expert/Leader
130K-175K Annually
Expert/Leader
Information Technology • Cybersecurity
The VP of Customer Success manages technical programs, drives revenue growth, and leads a team to enhance client relationships and project delivery.
Top Skills: AgileAsanaJIRAMonday.ComWaterfall
Reposted 7 Days AgoSaved
Remote
Chicago, IL
135K-180K Annually
Senior level
135K-180K Annually
Senior level
Artificial Intelligence • Machine Learning • Natural Language Processing • Software • Conversational AI
As a Customer Success Engineer, you'll drive adoption and satisfaction for enterprise customers using Deepgram's voice AI technology, fostering strong relationships and aligning technical solutions with business objectives.
Top Skills: AIAPIsMachine LearningSpeech-To-TextText-To-Speech
Reposted 7 Days AgoSaved
In-Office or Remote
Chicago, IL
135K-180K Annually
Senior level
135K-180K Annually
Senior level
Artificial Intelligence • Machine Learning • Natural Language Processing • Software • Conversational AI
The Customer Success Engineer will act as a technical expert and advisor, ensuring customers adopt Deepgram's voice technologies effectively, manage customer relationships, conduct demos, and drive growth opportunities.
Top Skills: Advanced AnalyticsAIAPIsAutomation ToolsCloud InfrastructureMachine LearningVoice Ai
17 Days AgoSaved
Hybrid
Chicago, IL
77K-88K Annually
Junior
77K-88K Annually
Junior
Artificial Intelligence • Information Technology • Machine Learning • Professional Services • Analytics • Business Intelligence • Generative AI
As a Customer Success Specialist, you will guide clients in utilizing Prosodica's platform, troubleshoot issues, and provide strategic support while collaborating with engineering and product teams.
Top Skills: AIPower BISpeech AnalyticsSupersetTableau
Reposted 17 Days AgoSaved
Easy Apply
In-Office
Chicago, IL
Easy Apply
Mid level
Mid level
Cloud • Healthtech • Information Technology • Productivity • Software
The Customer Success Manager will support medical device customers in using the eQMS platform, ensuring compliance and driving customer success through training, relationship management, and technical support.
Top Skills: EqmsFda 21 Cfr Part 11Iso 13485SaaS
18 Days AgoSaved
Easy Apply
Hybrid
Chicago, IL
Easy Apply
77K-88K Annually
Junior
77K-88K Annually
Junior
Information Technology • Machine Learning • Natural Language Processing • Software • App development • Conversational AI • Big Data Analytics
As a Customer Success Specialist, you will support clients in maximizing the value of Prosodica's platform through communication, problem-solving, and data insights.
Top Skills: AIPower BISpeech AnalyticsSupersetTableau
Reposted 8 Days AgoSaved
Easy Apply
Remote or Hybrid
Chicago, IL
Easy Apply
85K-129K Annually
Mid level
85K-129K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Enterprise Customer Success Manager collaborates with top customers to enhance their operations using IoT data, addresses unique challenges, and drives customer satisfaction through strategic problem-solving and tailored solutions.
Top Skills: Iot PlatformSaaS
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Reposted 8 Days AgoSaved
Easy Apply
Remote or Hybrid
Chicago, IL
Easy Apply
200K-250K Annually
Mid level
200K-250K Annually
Mid level
Artificial Intelligence • Machine Learning
The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.
Top Skills: AIClouderaCrm ToolsDatabricksDockerGoogleKubernetesMlSaaSSagemakerSASSFDC
9 Days AgoSaved
Easy Apply
Remote or Hybrid
Chicago, IL
Easy Apply
97K-147K Annually
Senior level
97K-147K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.
Top Skills: IotSaaS
18 Days AgoSaved
Hybrid
Chicago, IL
72K-100K Annually
Senior level
72K-100K Annually
Senior level
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Analytics • Biotech • Generative AI
Lead a team of customer success professionals, driving satisfaction and operational efficiency, while mentoring and managing complex escalations and processes.
Top Skills: Bi PlatformsLookerSalesforce
18 Days AgoSaved
Hybrid
Chicago, IL
72K-100K Annually
Mid level
72K-100K Annually
Mid level
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Analytics • Biotech • Generative AI
Lead and manage the Customer Success training strategy, develop training programs, mentor trainers, create materials, and track effectiveness across the team.
Top Skills: Software Tools
Reposted 9 Days AgoSaved
Easy Apply
Remote or Hybrid
Chicago, IL
Easy Apply
90K-110K Annually
Senior level
90K-110K Annually
Senior level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Success Manager oversees client relationships, ensuring campaign success, managing project timelines, and driving account growth through data-driven strategies and collaboration with internal teams.
Top Skills: ExcelPowerPoint
10 Days AgoSaved
Easy Apply
Hybrid
Chicago, IL
Easy Apply
80K-95K Annually
Mid level
80K-95K Annually
Mid level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Success Manager - Programmatic manages client relationships, ensuring campaign performance, driving account growth, and collaborating with sales and analytics teams for success.
Top Skills: DspsExcelMS OfficePowerPointProgrammatic Advertising
10 Days AgoSaved
Easy Apply
Remote
Chicago, IL
Easy Apply
77K-166K Annually
Mid level
77K-166K Annually
Mid level
Cloud • Security • Software • Cybersecurity • Automation
The Customer Success Architect serves as a strategic advisor, guiding customers in utilizing the GitLab DevSecOps platform to achieve their business goals and ensure satisfaction and retention.
Top Skills: Ci/CdDevsecops PracticesGit
10 Days AgoSaved
Easy Apply
Remote
Chicago, IL
Easy Apply
211K-300K Annually
Senior level
211K-300K Annually
Senior level
Big Data • Fintech • Mobile • Payments • Financial Services
Lead Affirm's SMB Client Success organization, driving retention, revenue growth, and strategy development to optimize operations and enhance merchant engagement.
Reposted 10 Days AgoSaved
Remote or Hybrid
Chicago, IL
95K-130K Annually
Senior level
95K-130K Annually
Senior level
Automotive • Big Data • Insurance • Software • Transportation
The Senior Client Success Manager leads client activities in the Insurance LOB, focusing on relationship management, financial performance, and client satisfaction. Responsibilities include guiding clients towards best practices and ensuring effective internal collaboration for service improvement.
Top Skills: Google SuiteHubspotSalesforce CRMSigma
Reposted 11 Days AgoSaved
Easy Apply
Remote or Hybrid
Chicago, IL
Easy Apply
97K-131K Annually
Senior level
97K-131K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Manager of Enterprise Customer Success leads the team in ensuring customer adoption and value from Samsara's solutions, setting strategies and KPIs, fostering team culture, and managing high-level client relationships.
Top Skills: Gainsight
11 Days AgoSaved
Remote
Chicago, IL
150K-180K Annually
Senior level
150K-180K Annually
Senior level
Software
The Director of Customer Success will lead the Enterprise customer segment, manage the Customer Success team, and ensure high-impact customer experiences while driving retention and growth metrics.
Top Skills: Ai ToolsSaaS
Reposted 11 Days AgoSaved
Easy Apply
Remote or Hybrid
Chicago, IL
Easy Apply
Mid level
Mid level
Legal Tech • Software • Generative AI
As a Team Lead, Customer Success Manager, you will mentor junior team members, manage a portfolio of accounts, drive client retention and growth, handle complex escalations, and deliver strategic client engagement.
Top Skills: B2B SaasLegal Technology
Reposted 11 Days AgoSaved
Easy Apply
Remote or Hybrid
Chicago, IL
Easy Apply
83K-112K Annually
Mid level
83K-112K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Support the execution of customer success programs by driving initiatives that improve sales productivity and streamline workflows, while analyzing outcomes and coordinating cross-functional efforts.
Top Skills: ExcelLookerSalesforceSheetsTableau
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