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Top Customer Success Jobs in Chicago, IL

Reposted 11 Days AgoSaved
Easy Apply
Hybrid
Chicago, IL
Easy Apply
113K-130K Annually
Senior level
113K-130K Annually
Senior level
Fintech • Healthtech • Information Technology • Professional Services • Software • Analytics • Consulting
As a Senior Customer Success Manager, you'll drive value for customers post-implementation, manage renewals, enhance product utilization, and develop engagement strategies, ensuring customer satisfaction and retention.
Top Skills: Salesforce
Reposted 2 Days AgoSaved
Remote or Hybrid
Chicago, IL
5-5 Annually
Senior level
5-5 Annually
Senior level
Information Technology • Sales • Security • Cybersecurity • Automation
As an Enterprise Customer Success Manager, you will manage relationships with 30-40 Enterprise customers, ensuring their success through onboarding, adoption, and strategic account planning while advocating for their needs internally at Silverfort.
Top Skills: Active DirectoryCybersecurityIdentity ProtectionInformation SecurityLinuxNetworkingWindows
Reposted 2 Days AgoSaved
Remote or Hybrid
Chicago, IL
Mid level
Mid level
Artificial Intelligence • Machine Learning • Software
The Customer Success Engineer will support customer engagement and training, drive product enablement, and enhance customer adoption post-implementation.
Top Skills: AccessibilityAIAPIsAutomationLow-CodeMobilePerformanceWeb
Reposted 2 Days AgoSaved
Easy Apply
Remote or Hybrid
Chicago, IL
Easy Apply
86K-130K Annually
Senior level
86K-130K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Senior Customer Success Quality Analyst will drive quality improvements and compliance in customer interactions, leveraging data analysis and industry best practices to enhance team productivity and customer outcomes.
Top Skills: ExcelGongGoogle SheetsSalesforceTableau
3 Days AgoSaved
Easy Apply
Remote or Hybrid
Chicago, IL
Easy Apply
125K-155K Annually
Senior level
125K-155K Annually
Senior level
Marketing Tech • Real Estate • Software • PropTech • SEO
The Sr. Client Success Operations Manager will optimize processes, manage tools, lead projects, collaborate cross-functionally, and enhance client communication to improve client satisfaction and retention.
Top Skills: GainsightGongSalesforce
3 Days AgoSaved
Remote or Hybrid
Chicago, IL
100K-125K Annually
Senior level
100K-125K Annually
Senior level
Edtech • Information Technology • Software
As a Customer Success Manager, engage and empower clients, drive renewals, manage accounts through the lifecycle, and use insights to boost customer success.
Top Skills: GainsightSalesforce
Reposted 12 Days AgoSaved
Remote or Hybrid
Chicago, IL
12-12 Annually
Expert/Leader
12-12 Annually
Expert/Leader
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Customer Success Executive drives post-sales activities, ensures customer success, manages relationships with C-level executives, and focuses on value realization and collaboration to achieve business transformation goals.
Top Skills: AIEnterprise SoftwareSaaS
Reposted 12 Days AgoSaved
Hybrid
Chicago, IL
105K-140K Annually
Senior level
105K-140K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Legal Tech • Productivity • Software
The Senior Customer Success Manager will own customer adoption strategies, lead account management, and align business outcomes with renewal goals through stakeholder communication and program management.
Top Skills: Crm PlatformsSalesforceTotango
Reposted 12 Days AgoSaved
In-Office
Chicago, IL
85K-110K Annually
Junior
85K-110K Annually
Junior
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Real Estate
The Scaled Customer Success Manager will manage a high volume of accounts using data-driven strategies and tools to optimize customer engagement, retention, and satisfaction.
Top Skills: GongPlanhatSalesforceZendesk
Reposted 12 Days AgoSaved
In-Office
Chicago, IL
90K-120K Annually
Mid level
90K-120K Annually
Mid level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Real Estate
The incumbent will manage customer relationships, ensuring satisfaction and guiding users on EliseAI products while addressing technical issues and strategizing with sales for client success.
Top Skills: AISaaS
Reposted 12 Days AgoSaved
Easy Apply
Hybrid
Chicago, IL
Easy Apply
Senior level
Senior level
Artificial Intelligence • Big Data • Logistics • Machine Learning • Software • Transportation
The Manager of Customer Success leads a team of Customer Success Managers, focusing on enhancing customer experience and managing relationships to drive growth and retention.
Reposted 3 Days AgoSaved
Remote or Hybrid
Chicago, IL
100K-120K Annually
Junior
100K-120K Annually
Junior
Professional Services • Software
The Customer Success Manager drives customer satisfaction and engagement by enhancing relationships, advocating for clients, and identifying growth opportunities. They also provide feedback for product enhancement and engage stakeholders regularly.
Top Skills: Ai Tools
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Reposted 3 Days AgoSaved
Remote or Hybrid
Chicago, IL
Mid level
Mid level
Artificial Intelligence • Machine Learning • Software
The Customer Success Manager will onboard enterprise clients, ensure their satisfaction, identify growth opportunities, and lead performance reviews, leveraging technology and strong communication skills to drive retention and success.
Top Skills: CSSHTML
4 Days AgoSaved
Easy Apply
Remote
Chicago, IL
Easy Apply
70K-80K Annually
Mid level
70K-80K Annually
Mid level
AdTech • Artificial Intelligence • Cloud • Digital Media • Marketing Tech • Analytics • Consulting
The Client Success Manager ensures client satisfaction, retention, and value through strategic relationship management and effective use of media platforms.
Top Skills: AmazonCm360Dv360Google AdsInnovidMicrosoft Office SuiteSalesforceSearch Ads 360Ttd
4 Days AgoSaved
Easy Apply
Remote or Hybrid
Chicago, IL
Easy Apply
190K-220K Annually
Senior level
190K-220K Annually
Senior level
Marketing Tech • Real Estate • Software • PropTech • SEO
Lead Client Success Operations, designing processes and tools for onboarding and client support, optimize workflows, and develop training programs. Drive data insights and build operational reports for performance tracking.
Top Skills: Ai-Powered SolutionsGongProject Management ToolsSalesforceTelephony Systems
Reposted 4 Days AgoSaved
Remote or Hybrid
Chicago, IL
68K-104K Annually
Senior level
68K-104K Annually
Senior level
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Customer Success Manager will manage relationships with financial institutions, ensuring they achieve their business goals using Q2's solutions through strategic guidance and customer advocacy.
Top Skills: Banking OperationsBanking Software
Reposted 4 Days AgoSaved
Easy Apply
Remote
Chicago, IL
Easy Apply
175K-275K Annually
Senior level
175K-275K Annually
Senior level
Artificial Intelligence • Enterprise Web • Information Technology • Productivity • Sales • Software • Database
The Senior Manager of GTM Engineering leads a team of GTM Engineers, focusing on forecasting, coaching, performance inspection, and scaling client interventions. They drive discipline and accountability while collaborating with various departments to ensure successful client outcomes.
Top Skills: 6SenseApolloClayGongOutreachSalesloft
Reposted 4 Days AgoSaved
Remote or Hybrid
Chicago, IL
120K-153K Annually
Senior level
120K-153K Annually
Senior level
HR Tech • Information Technology • Professional Services • Sales • Software
Lead and mentor a team of Customer Success Managers, manage enterprise accounts focusing on renewal and expansion, and optimize client relationships and strategies to achieve KPIs.
Top Skills: AirtableIntercomQuicksightSalesforceSlackWeb-Based TechnologiesZendesk
Reposted 14 Days AgoSaved
Remote or Hybrid
Chicago, IL
48K-55K Annually
Entry level
48K-55K Annually
Entry level
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Analytics • Biotech • Generative AI
The role involves managing customer inquiries, coordinating with labs, maintaining relationships, and ensuring high customer satisfaction in a healthcare setting.
Top Skills: Computer ProficiencyGeneral Office EquipmentSoftware Knowledge
Reposted 5 Days AgoSaved
Easy Apply
Remote
Chicago, IL
Easy Apply
85K-105K Annually
Mid level
85K-105K Annually
Mid level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Natural Language Processing • Software
As a Customer Success Manager, you will boost customer retention, manage relationships, facilitate onboarding, and demonstrate value of Smartling's SaaS solutions. You will work closely with customers to achieve their goals and ensure adoption of the platform.
Top Skills: SaaS
Reposted 15 Days AgoSaved
Easy Apply
Hybrid
Chicago, IL
Easy Apply
87K-172K Annually
Senior level
87K-172K Annually
Senior level
Big Data • Cloud • Software • Database
The Senior Customer Success Manager will act as a strategic advisor to customers, advocate for their needs, manage key accounts, and collaborate with internal teams to enhance customer experience and drive growth.
Top Skills: GainsightSalesforce
Reposted 6 Days AgoSaved
Remote
Chicago, IL
150K-195K Annually
Senior level
150K-195K Annually
Senior level
Artificial Intelligence • Machine Learning • Natural Language Processing • Software • Conversational AI
As a Customer Success Engineer, you'll drive adoption and satisfaction for enterprise customers using Deepgram's voice AI technology, fostering strong relationships and aligning technical solutions with business objectives.
Top Skills: AIAPIsMachine LearningSpeech-To-TextText-To-Speech
Reposted 6 Days AgoSaved
Remote
Chicago, IL
96K-110K Annually
Senior level
96K-110K Annually
Senior level
Enterprise Web • Fintech • Marketing Tech • Software
Manage a portfolio of mid-market customers to drive product adoption, retention, and growth by delivering value and optimizing the Unanet platform.
Top Skills: ChurnzeroGainsightSalesforce
Reposted 6 Days AgoSaved
Easy Apply
Remote or Hybrid
Chicago, IL
Easy Apply
200K-250K Annually
Mid level
200K-250K Annually
Mid level
Artificial Intelligence • Machine Learning
The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.
Top Skills: AIClouderaCrm ToolsDatabricksDockerGoogleKubernetesMlSaaSSagemakerSASSFDC
Reposted 6 Days AgoSaved
Easy Apply
Remote or Hybrid
Chicago, IL
Easy Apply
85K-129K Annually
Mid level
85K-129K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Enterprise Customer Success Manager collaborates with top customers to enhance their operations using IoT data, addresses unique challenges, and drives customer satisfaction through strategic problem-solving and tailored solutions.
Top Skills: Iot PlatformSaaS
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