Account Director, Enterprise
Who are we?
Working at Belly is not a job. It’s a career game changer.
Who are you?
You've supported Fortune 500 organizations (and/or agencies), cultivated relationships with senior executives, and are a master at relationship management.
Reporting directly to the SVP of Enterprise, this role is responsible for the day to day management of some of Belly’s Top Enterprise Accounts, including 7-Eleven.
What you will do:
Manage day-to-day operations of enterprise relationships, overseeing deliverables from cross-functional teams
Work closely with marketing to plan dynamic campaigns that drive in-store traffic and sales for clients
Collaborate with analytics and operations teams to ensure flawless execution of programs
Conduct appropriate meetings with clients, organize quarterly/semi-annual client summits with all relevant departments, and keep everyone up to date with all relevant data, results, challenges and opportunities
Monitor metrics regularly, identifying areas for process improvement and design solutions that drive client success
Provide insights and feedback to both sales and executive teams on client performance and future needs
Diligently manage projects and timelines related to 7-Eleven and other top accounts
Work with Enterprise Merchant Success Team, to ascertain that agreed service levels with the client are met
Work with Enterprise Sales teams to coordinate the overall business relationship of the designated accounts
Skills:
Be a positive influence, always driving for results and impact, while having fun!
Relationship oriented, ensure clients&rsquo: demands to be satisfied
Possess outstanding interpersonal skills and social intelligence, especially over the phone
Be a hyper-organized self-starter with a positive, solution-oriented attitude
Be flexible and excited about adapting to new situations, responsibilities, and an ever-changing startup environment
Experience:
5+ years of relevant Account Management experience, agency experience a plus
What we can offer:
Competitive salary and stock options
Benefits (Health, Dental, Vision, 401k)
A startup work environment in River North with high-growth tech company that in just three years since founding been recognized as Startup of Year & Best B2B Startup (Moxies), Up and Comer & Winner of the Chicago Innovation Award, and recognized as Chicago Tribune’s Top Places to Work
Backing from elite investors like Andreessen Horowitz, Lightbank, Silicon Valley Bank, NEA, DAG Ventures Cisco and 7-Ventures, LLC.
Belly is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.