Account Manager

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Founded in 2006, Chicago based ParkWhiz pioneered the eParking category and is the market leading platform that unites parking providers with drivers for event and city parking nationwide. We have strong revenue growth and ongoing product innovations that continue to change the way people think about parking. ParkWhiz attracts highly-competitive over-achievers who thrive in a dynamic environment. Employees enjoy the rewards and challenges associated with a constantly evolving market of a leading technology company.

Job Description

The Account Manager drives revenue growth and enhances/expands performance with existing parking operator clients and customers by developing relationships to ensure optimal availability and prices, and enabling a positive driver experience.

Responsibilities
  • Deliver an exemplary level of customer service to existing partners
  • Proactively sell and upsell into existing accounts
  • Onboard and train new accounts and ensure best practices are implemented and upheld at each facility
  • Identify new opportunities by effectively articulating our value
  • Work closely with Sales and New Business Development Teams to achieve and exceed revenue targets
  • Manage conflicts and work closely with partners to implement value and price optimization strategies
  • Communicate and coordinate with partners and internal stakeholders regularly to ensure quality standards, timelines, and deliverables are being met
  • Understand clients’ business goals and recommend solutions
Requirements
  • Bachelor's degree or higher with minimum 2 years of proven experience in sales or business development (experience in parking & transportation industry, or related field, highly preferred)
  • Able to digest the competitive landscape and maintain market pulse in key markets with parking operators
  • Positive, energetic, and entrepreneurial personality
  • Excellent written and verbal communication and the ability to interface with stakeholders at all levels
  • Strong financial acumen
  • Strong listening and interpersonal skills with high level of customer service orientation
  • Strong business acumen and high level of integrity and ethical business practices
  • Proficiency with Microsoft Office related products, Google Docs, Google Analytics and experience with Salesforce.com or similar Customer Relationship Management (CRM) tools
  • Comfortable in a constantly changing environment with a strong desire to learn, grow and succeed
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Location

We’re in the West Loop, one block from Union Station and three blocks from Ogilvie. We’re easily accessible from the CTA and the Kennedy Expressway.

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