Administrator Replenishment Services- Central
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Peapod is doing some great things in the eCommerce & Grocery business and creating efficiencies in our buying process! We are building a new Centralized Replenishment department, so if you are looking for a fast paced and growing environment, Peapod is the place for you.
The Replenishment Services Liaison will be the point person for the Operations & Centralized Replenishment teams to address all issues related to the buying & inventory processes.
More specifically, this role will:
- Document and process incoming calls or e-mails from the local Operations teams, Customer Care, vendors or other stakeholders.
- Provide solutions for stakeholders by pulling information from Peapod’s WMS or buying systems.
- Work closely with multiple departments including Merchandising, QA, and Inventory Management to address issues.
- Transform incoming data and other forms of information into ready-to-use data for the Buying team.
- Provide information daily to the local Operations teams; i.e. daily reports and forecasting information.
- Handle the communication and disposition of product recalls.
- Organize the documentation of department SOPs, Recalls and Bio-Terrorism threats.
- Address specific customer-related buying issues with the Customer Care department.
- Send out cycle count requests to local Operations teams based on out-of-stock reports or other findings.
Qualifications
Education Required
- High School Diploma or better.
Experience Required
- Experience with buying processes in a retail environment.
- Excellent communication skills, both written and verbal.
- Strong analytical skills.
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