Agency Account Coordinator
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Overview:
Directly develops and maintains effective long-term relationships within the recruitment category and ensures a high level of customer satisfaction with direct responsibility for revenue. Responsible for providing sales, administrative and fulfillment support for $3-6MM territory comprised of recruitment and immigration agencies across tronc properties.
Responsibilities:- Builds and maintains effective long-term relationships and a high level of satisfaction with an assigned group of customer accounts within the recruitment category.
- Prepare cost quotations for existing and prospective clients.
- Become a SME (subject matter expert) for rates, technical specs, and circulation/distribution details for all tronc properties
- Ability to manage, execute and finalize the recruitment ad sales process by working with internal and external stakeholders so that timelines and quality objectives are achieved.
- Use knowledge of immigration/PERM protocols in order to service existing and build new customer base.
- Ability to work with all levels of the organization in order to execute advertising for ad agencies, businesses, attorneys and private parties.
- Manage and review client specific post-advertising requirements including billing statements, affidavits, proof of publications, online run requirement compliance to ensure accuracy and timeliness.
- Meets and exceeds all assigned revenue goals, targets, and qualitative business metrics
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Below are the minimum education, experience, knowledge, and skills required to competently perform in this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Bachelor’s degree in Business (Marketing, Communications, Journalism or Advertising concentration preferred) or equivalent sales experience (minimum 1-3 years).
- Demonstrated success in meeting key objectives or revenue targets
- Must work with a high level of accuracy while managing competing priorities under moving deadlines.
- Significant Industry knowledge of print and online products offered, preferably recruitment advertisements.
- Knowledge of CRM system preferred
- Ability to become proficient in new technologies to efficiently manage business processes.
- Successful relationship-building skill
- Excellent analytical, written, oral, communication, written and presentation skills.
- Self-starter, possess high energy, solid presentation, creative and analytical skills.
- Ability to multi-task with strong time and project management skills.
- Creative flair and enthusiasm.
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