Uptake is a platform of answers built for industry, with industry. We are looking for smart, curious and insanely talented people who can help us break into new territory, take on massive problems and build fast. If that sounds like you, we’d like to hear from you.

AV Support Administrator at Uptake
What We Do:




Uptake is a Chicago-based predictive analytics SaaS platform provider that empowers major industry leaders to optimize performance, reduce asset failures and enhance safety. At Uptake, we combine our strengths—machine learning, analytics, data visualization and software development—with the expertise of our industrial partners. The result is enormous savings in development time and resources for Uptake’s partners and a proven industrial grade software platform that delivers value to partners and their end customers.




What you’ll do:

As a member of the team, you will support the office with A/V needs and proactively look for ways to improve experiences of our employees. Assisting with company events and making sure they go off without a hitch. Successful candidates must adapt to on the fly requests and provide immediate support if needed. This position requires a technical understanding of video conferencing equipment, audio mixers, DSP’s, video switching equipment, etc. You will perform daily maintenance checks on equipment. Being a face for employees to come to with questions, and providing guidance how to run successful meetings involving A/V equipment.

Responsibilities

  • Perform daily maintenance of hardware and software in conference rooms.
  • Execute preventive monthly maintenance of A/V equipment.
  • Perform routine testing of projectors, microphones, speakers, amplifiers & LCD/Plasma Display.
  • Provide onsite support for company and visitor events (All Hands, sponsored events, etc.).
  • Coordinate with Executive Team for seamless A/V experiences.
  • Documentation of equipment and troubleshooting steps.
  • Inventory management of equipment.
  • Troubleshoot A/V problems last minute as required, as well as non-critical situations.

Qualifications

  • 2+ years of working with Audio Visual equipment.
  • 2+ years of IT experience.
  • Excellent communication and interpersonal skills, both verbal and written.
  • Knowledge of basic signal flow for audio, video and control.
  • Demonstrated AV control experience (Crestron, Extron, and/or AMX).
  • Experience and knowledge of web conferencing tools such as Zoom, BlueJeans, WebEx.

Nice-to-Have’s

  • Experience with sound mixers, and recording equipment.
  • Video Wall familiarity.
  • Involved in the production of events (set up and teardown).
  • Lighting and Staging experience.
  • Partook in office buildouts.



 



Company Reviews

What binds us is a passion for tackling hard problems and having a lot of fun along the way.
Nick Singh
UX Researcher
at Uptake
We have access to resources the moment we need them, and we can tap into an amazing talent pool at a moment’s notice.
Brad Nicholas
Lead Innovation Architect
at Uptake
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Perks & Benefits
Health/dental/vision coverage
401(k) match
Open PTO policy
Parental leave
Commuter benefits
Speaker series
Lunch stipend
Happy hours

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