Business Systems Consultant
Work on projects to improve the core business processes and technologies across the organization.
Administer one or more business technologies and modify them to meet changing business needs, requirements, and process improvements.
Utilize top-notch problem solving, troubleshooting, and root cause techniques to resolve questions, requests and issues from business user in person and via phone, IM, and email.
Develop training materials and train business users on how best to leverage the business technologies to complete their work. You have to be able to speak with the least technically-minded client and make technology make sense to them.
Leads cross-functional teams to identify and select business technology providers.
Leads the design, configuration, and implementation efforts for business technologies and/or works closely with vendors selected to implement the technology.
Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum 2 years experience in business systems analysis/analytics
Minimum 2 years experience in business process re-engineering
- Prior experience working with a consulting firm preferred
- Intermediate to advanced experience working with SAAS-based solutions
Strong technology background
Ability to productively work independently and as part of a project group
Demonstrates strong organizational and analytical skills
Demonstrates exceptional oral and written communication skills
Ability to clearly and thoroughly document processes and procedures
Ability to correctly identify problems and recommend and implement solutions
Possesses a positive and professional attitude, even during hectic periods
Ability to effectively support local and virtual / remote co-workers
Ability to work positively with managed service providers
Ability to effectively plan and re-prioritize tasks and needs throughout the day, week, and month
Intermediate experience with Google Apps for Work
- Be flexible. We're growing and we need to continue to change to help the company grow.