Core Responsibilities:

• Develop client recruitment strategy and delivery plan aligned with PeopleFoundry process timeline to drive successful delivery from engagement kick off to completion

• Serve as the primary stakeholder for client and project team on account

• Oversee company’s relationship with assigned clients, develop long term relationships and maintain high retention rate of clients

• Champion PF process and ensure team member alignment

• Lead client kick off meetings, implementation and oversee project team in creating client portfolio

• Execute and recruit on client deliverables, scope of projects and resources deployed on each project team

• Communicate areas of concern raised by client and/or project teams and collaborate with executive sponsor to problem solve

• Promote and maintain accurate and up to date reporting and metrics in ATS and PSA; responsible for managing project status and communications to internal and external stakeholders

• Proactively identify and navigate challenges with clients at all levels of their organization

• Manage, coach and develop team members including providing feedback as it relates to performance management and delivery expectations

Requirements:

• Bachelor's degree

• Exceptional knowledge and proven ability to communicate with executive level and junior team members within a project based structure

• Proven track record of empowering others to develop their client-facing and delivery skills

• 5 years of recruiting and/or client services environments

• Excellent written, verbal and listening skills in communicating with all levels of leadership and members of client organizations

• Ability to share difficult and sensitive information with clients and employees in a respectful and professional manner

Leadership and culture:

• Support PF mission, vision and values

• Maintain energetic, positive, and collaborative approach

• Support development of individual team members

• Share direct feedback and suggest ideas for training

• Drive continual innovation and refinement of best practices