As a Senior Consultant, you will collaborate with team members to ensure our clients are successful. The Senior Consultant plays a critical role in the implementation and training of our technology solutions for our clients. By providing exceptional service over the phone, through e-mail, and at client locations, you will help our construction clientele improve productivity, mitigate risk and enhance communication with our SaaS solution, Construction Payment Management©.
The Client Services team is a fast paced, energetic, ever changing environment with ample opportunities for career advancement. We are goal oriented and driven to exceed client expectations. Due to our exponential growth, we are seeking a Senior Consultant to join our team.

Responsibilities:

• Develop implementation plans for clients and drive clients to full implementation
• Provide support during the prospecting process including preparing presentations and conducting demos for clients
• Account lead for key clientele, facilitate trainings and meetings for clients
• Manage internal initiatives including but not limited to team trainings, internship activities and serve as a mentor in the mentorship program
•  Become an expert in technology integrations and configuration options for Construction Payment Management©
• Work with other internal teams on developing new functionality for our solutions based on client needs
• Demonstrate initiative to taking on increasingly challenging projects
• Assist in recruiting efforts

Experience/Education:

• Approximately 3-5 years of experience in client support, software implementation, and account management
• Bachelor’s Degree in related area of study
• Exceptional customer service skills
• Prior experience conducting web-based and/or onsite technology training
• Ability to solve complex problems under pressure
• Construction industry knowledge helpful, but not required
• Ability to thrive in a fast-paced environment where things are constantly changing
• Ability and willingness to travel (up to 30%)

About Textura:
Founded in 2004, Textura is the leading provider of cloud-based collaboration solutions for the construction industry. Our clients, who include many of the Top 100 ENR General Contractors, use our SaaS solutions to improve productivity, mitigate risks and enhance communication.
Headquartered in Deerfield, IL, we are proud to be recognized as one of the Top 100 Digital Companies in Chicago and to be highlighted by Crain’s Chicago Business as one of Chicago’s fastest-growing companies and top job creators in 2014. Textura is dedicated to hiring people who share our passion for developing cutting-edge technology and providing exceptional client experiences. Our team thrives in a fast-paced, dynamic environment, and we foster a culture that values authenticity, creativity and intellectual curiosity. We are eager to connect with like-minded individuals who are excited about contributing to Textura’s continued success. To learn more or contact us, visit our website.