Content Marketing Manager

| Hybrid
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 As the Content Marketing Manger, you are tasked with the following:

  • Create content to position FourKites as the thought leader in the Logistics and Supply Chain Management industry.
  • Bring the marketing strategy to life by imagining, writing and publishing company and industry relevant content and distributing it across digital and print mediums.
  • Extract the expertise that’s sitting inside colleagues’ minds and desktops, recreating it into various content types and ensuring that it is distributed far and wide.

The ideal candidate will have strong experience in writing, editing, and fact-checking content for print and digital. These pieces will be made for and used by Marketing and Sales, including e-communications, brochures, video scripts, and other content that showcases FourKites as the Logistics thought leader and influence peer-to-peer discussions within the Logistics space.

Responsibilities include:

  • Work with the team to create high-impact marketing strategy to communicate the mission and vision of FourKites.
  • Create high quality content in support of lead generation, brand awareness, and overall marketing goals.  
  • Write, edit, produce, and curate content to support FourKites’ integrated marketing strategy.  
  • Have the ability to work with third party vendors and project-manage to ensure delivery.
  • Work with sales colleagues to keep up to date on buyer personas and align buyer needs across the customer lifecycle.
  • Create and manage marketing and sales collateral (print and digital) tailored to customer segments and personas.
  • Use your strategic thinking skills to establish content themes, and develop and maintain an editorial calendar that maps out content development plans in conjunction with marketing goals and integrated campaigns.
  • Conduct a content audit to determine what can be reused/reimagined.
  • Develop (or source) written and visual content that will resonate with prospects and customers.
  • Leverage the latest best practices for content consumption in new formats and work with marketing peers to drive the distribution of the content
  • Build upon our customer testimonials videos and bring innovative ideas to leverage this content
  • Implement metrics to ensure content marketing efforts are helping the company achieve its goals (including lead generation/nurturing, brand recognition, community engagement) and refine as needed. Must have a familiarity/interest in measurement and ROI data.
  • Proactively communicate when tackling tasks and motivated to learn about FourKites’ industry. 

What We're Looking For:

  • Excellent verbal and written communications skills; excellent proofreading skills.
  • Exceptionally organized and detail oriented.
  • Flexible, positive, and a self-starter with ongoing enthusiastic interest to learn new skills.
  • Ability to be accountable, meet deadlines, multi-task, and work under pressure.
  • Excellent interpersonal skills, especially when dealing with vendors, customers, senior executives, sales teams, and business partners.
  • Experience working on or with a marketing team and familiarity with aspects of a campaign process and sales funnel
  • Good knowledge of B2B marketing (SaaS experience a plus)
  • Strong computer skills and working knowledge of Microsoft Office applications, Google Apps, and other common cloud-based business software. Understanding of Adobe Create Suite and HTML a plus, but not required.
  • Basic understanding of SEO and how best to optimize digital content.
  • Experience with Google Analytics and working within a Content Management System (CMS) a plus but not required.
  • Writing samples and tests will be required as part of the hiring process.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • AzureFrameworks
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM

Location

110 North Upper Wacker Drive, Chicago, IL 60606

An Insider's view of FourKites

How does your team reward individual success?

We find that getting to know what motivates a team member allows us to give more valuable and appreciated rewards and recognition. It could be a team meeting shout out for a job well done, a gift card through our wish list program, an exciting new project that allows the employee to work with new teams or departments or even a spot bonus.

Amanda

Director, Talent & Development, Talent Acquisitions

What projects are you most excited about?

I had the privilege of being involved in the development of Appointment Manager and providing feedback when it was just a "simple" calendar designed to assist our customers in organizing appointments based on real-time ETAs. The utilization of this tool yields significant time savings, making it an undeniable favorite of mine.

Kayla

Customer Enablement Manager

How has your career grown since starting at the company?

From day one, I have been encouraged to explore my professional interests. I had only been an individual contributor in previous roles but was interested in people management – here, I have had the opportunity to grow into a manager role and the company has sponsored my participation in leadership programs to support my professional development.

Helen

Manager of Professional Services

How do you empower your team to be more creative?

The design team goes beyond being creative. We are strategic thinkers who execute scalable and sustainable product user experiences for our customers. Empathy is at the core of our design and more importantly, the entire FourKites company. I always encourage my team to think through our customer's lens in order to be the most impactful.

James

VP of Global User Experience

What are FourKites Perks + Benefits

FourKites Benefits Overview

We provide an elite tier of benefits and wellness programs, have a bias for promoting within, and an array of global culture & connection programs and committees, such as DEI Employee Councils, FourKites Pride, and FourKites Women's groups.

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Fertility benefits
Vacation + Time Off
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

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