Custom Operations Assistant
Custom Operations Assistant
About us:
Trunk Club (www.trunkclub.com) was started to solve a simple problem – shopping for clothes in stores or online just doesn’t work for most people. It’s overwhelming, inconvenient, and takes way too much time. With Trunk Club, men and women discover awesome clothes that are perfect for them without ever having to go shopping. We combine top brands, expert service, and unparalleled convenience to deliver a highly personalized experience that helps people look their best.
We start by scouring the planet for the very best in men's and women's apparel, curating an ever-evolving assortment of pieces from our favorite designers. With the best inventory anywhere as our point of departure, a Stylist on our team hand-selects a trunk of items based on each customer’s needs and tastes. They keep what they love and send the rest right back to us, at no cost to them.
Our team is based in Chicago, IL, Washington, DC, Dallas, TX, Los Angeles, and New York. Since launching in December 2009, we have grown from four to over 1,000, and in 2014, we were acquired by Nordstrom. We're actively looking for amazing people to join our team!
What we are looking for:
As a Custom Operations Assistant, you will work directly with the Custom Team and support the rapid expansion of our Custom Clothing Division. Our custom clothing division is one of the fastest growing areas of Trunk Club. Our team provides all logistical support to our custom sales team to ensure we have an efficient, effective and fantastic client experience.
What you’ll be working on:
- Support Custom Operations in daily administrative tasks
- Assist in maintaining client order files
- Match fabric swatches with client orders
- Assist with removing discontinued fabrics from swatch books
- Assist with swatch book pricing
- Monitor tidiness of custom selling room, maintain supply of order forms and other measuring materials, check test coats for measurement cards
- Monitor cases in SalesForce and troubleshoot requests
- Assist with any other team projects as needed
What you’re background looks like:
- Minimum of Associates degree or Bachelors Degree, preferred
- Prior experience in clerical or administrative work a plus
- Knowledge of apparel industry a plus
You’ll be a great fit if:
- You are a team player with a great attitude
- You have a keen attention to detail
- You have good organizational skills
- You have a flexible schedule
- You posses the ability to execute tasks efficiently and in a timely manner
- You have the ability to work with agility and shift gears quickly as needed
- You are resourceful and self sufficient solution finder
- You are comfortable working in a fast paced environment