Director of Operations and Account Management

Techweek is a venture-capital backed Techweek festival and media company operating in eight markets throughout North America. We believe in spreading tech entrepreneurship to build a better world by convening local ecosystems. To do this our festivals are community driven celebrating the tech leaders, highlighting the latest products, and following the most relevant trends.  

The Summit & Festival team is searching for a Director of Operations and Account Management. This role would focus on managing and executing the logistics of the festival in each market while owning client relationships post a sale. The Director of Operations would be tasked with building process and structure along with executing eight events.

Key Responsibilities

• Client operations: Serve as the key client contact and own client service relationships for multiple accounts
  
• Establish and track key deliverables: Ensure high satisfaction among sponsor brands
  
• Build operational infrastructure: Work directly with leadership to design a “go to market” execution playbook for all evets
  
• Own vendor relationships: Source and manage strategic vendor relationships in each market 
  
• Execute event logistics: Execute all festival and summit events including Techweek operations and sponsor account deliverables
  
• International & domestic travel: Director of Operations and Account Management will travel with the Techweek team to every market

General Requirements

• Strong passion for entrepreneurship and interest in senior leadership
  
• Exceptional organizational skills
  
• Significant comfort with ambiguity
  
• Ability to drive ideas from concept to implementation through superior project management and team leadership skills
  
• Professional and approachable style with high degree of personal integrity
  
• Quickly adapt to changing information and business environment
  
• Able to collaborate with and influence various functions
  
• Comfortable communicating across all levels of an organization
  
• Ability to simplify complex/abstract ideas for others
  
• Proven track record of client skills
• Must have a bachelor’s degree in business or related field
• Open to pre-MBA and post-MBA
• Management experience is preferred, but not required

Background

• 2-5 years of experience in experiential marketing or account management 
  
• Proven track record of client skills
  
• Must have a bachelor’s degree in business or related field
  
• Open to pre-MBA and post-MBA
  
• Management experience is preferred, but not required