Why Cision?

We are a powerhouse in the Public Relations software space with an over 100 year legacy. By investing in our brand and technologies, we are driving the change in our industry. We invest in our people through amazing training and management and by empowering you to drive your career.

Director, Sales Operations

We are seeking a highly analytical person who is passionate about using behavioral methodologies and data to create realistic insights for our dynamic sales force. Our team -- a dynamic, high-energy group of marketing and sales professionals – is in need of Sales Operations leader who can take our sales initiatives to the next level of impact and relevancy. The candidate must be a self-starter who is comfortable working autonomously with a high level of initiative and a strong sense of accountability, ownership, and urgency.

Job Responsibilities:

• Develop behavioral methods to create incentive programs that drive sales performance in key business areas.
• Leverage customer data (CRM) and automation tools to provide recommendations on who to target for sales initiatives.
• Implement programs to increase customer retention and acquisition.
• Identify cross sell and upsell opportunities using segmentation and analysis.
• Work closely with finance to provide pipeline reporting and forecasting to Sales Management and Executive team.
• Communicate plans, achievement against plan, pay-outs etc to sales team members
• Develop, execute and manage an exception management plan
• Utilize available data to administer and improve territory revenue generation.
• (This will be on the analytics and measurement side of the house, Analyze commission payouts and determine if plans are effective for driving desired behaviors.
• Assist in creating sales contest and spiffs to inspire and motivate sales teams.

Education Requirements:

Preferred: Degree in Finance/Economics or MBA

Experience Requirements:

Preferred: 5-7 years’ experience in Sales Operations or Business Development

Other Skills or Certifications:

• MS Office programs
• Advanced knowledge of Excel and CRM
• Marketo user is a plus
• Experience with sales methodologies such as: Miller-Heiman, Sandler, SPIN, etc.

The Cision Story: 
Cision is a leading global media intelligence company, serving the complete workflow of today’s communications, social media and content marketing professionals. Offering the industry’s most comprehensive PR and social software, rich analytics and a Global Insights team, Cision enables clients to improve their marketing and strengthen data-driven decision making. Cision also represents the Gorkana Group, PRWeb, Help a Reporter Out (HARO) and iContact brands. Headquartered in Chicago, Cision has over 100,000 customers worldwide and maintains offices in Canada, U.K., France, Germany, Portugal, Sweden, Finland and China. For more information, visit www.cision.com or follow @Cision on Twitter.

EEO/AA employer M/F/D/V