Email Deliverability Specialist

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Over the past couple of years, the buzz around our platform has been growing. On the marketing team especially, there is a sense of urgency to capitalize on that goodwill. To excel here, you’ll need to be a driven, self-motivated person who can produce great work, quickly.
We are currently seeking a leader for an Email Deliverability Specialist
What your day would consist of:
  • Monitor outgoing sending ques to identify & resolve potential issues
  • Investigate bottlenecks reported by our backend systems and/or users
  • Identify problem senders and make determinations on how to handle each unique situation
  • Analyze bounce logs/trends to identify potential issues
  • Work to resolve blocks & deliverability issues
  • Monitor (and provision new) IP addresses to ensure a stable/growing volume of sending
  • Consult with and debug deliverability concerns that specific users are encountering
What we're looking for:
  • Solid history & knowledge of deliverability best practices
  • Knowledge of and a history of working with PowerMTA
  • General knowledge involving IP reputation, FBLs, authentication, etc.
  • Knowledge of and a history of dealing with both whitelist and blacklist
  • Experience managing PowerMTA

At ActiveCampaign, we are committed to maintaining a culture that is inclusive and diverse. Our colleagues foster an environment that is warm, supportive, and helpful where we treat each other exceptionally well. We are looking to add curious, driven, and creative individuals to our team who are ready to grow with us! We continually invest in our employees and offer comprehensive benefits including 100% coverage of your medical premiums and 50% for dependents, unlimited PTO, fully paid maternity and paternity leave, 401k matching, catered lunches every day in a kitchen stocked with snacks and fresh fruit, free CTA or Metra passes, and a DIVVY bike membership (to name a few).

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Location

Located in the heart of the Loop overlooking State Street, with views of the lake and Millennium Park with easy access to the Metra & CTA stations.

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