Email Marketing Specialist

| Hybrid
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FourKites is seeking an experienced email marketer to help us accelerate our demand generation efforts. You will be an integral part of the planning, development and execution of marketing plans and expected to develop and track email campaigns to ultimately increase our marketing success.

This role will be responsible for end to end email campaign management using the marketing automation platform, Pardot. A successful candidate will be an independent worker who is detail oriented and highly organized. Quick learners who are comfortable working independently as well as in a fast- paced team will thrive.

Main duties include understanding business initiatives and translating them to email marketing campaigns/actions, planning and building automated email marketing campaigns and reporting on campaign performance. Additional responsibilities include but aren’t limited to creating landing pages from templates and forms to capture visitor information as well as some social media marketing management.

Responsibilities

  • Performs day-to-day email marketing activities including, but not limited to, email campaign set-up, scheduling, testing, tagging and deployment of one-time, recurring, triggered and dynamic content-driven campaigns.
  • Campaign optimization of email components - subject line, templates, content, audience, cadence, promotion, etc.
  • Aids in the analysis of email marketing initiatives (campaign results/effectiveness, conversion rates, traffic etc.) to help shape future marketing strategies.
  • Stays up-to-date on and recommends email marketing best practices with coding, design and testing of email campaigns.
  • Provides recommendations to manager on Outbound marketing programs. Participates with manager in developing strategic direction.
  • Troubleshoots technical issues related to HTML templates, list segmentation and other aspects of email execution, as required.
  • Open to taking on other tasks based on experience and bandwidth

Qualifications

  • BS/BA in marketing, communications or equivalent
  • 1-3 years experience in marketing, preferably in the logistics industry or with B2B marketing experience
  • 1+ years of hands-on experience working with an ESP (Constant Contact, MailChimp or the like), ideally experience using Pardot or a similar marketing automation tool
  • Demonstrates a strong drive for efficiency, resolving problems and getting the work done in a timely, quality-focused manner.
  • Ability to work independently with minimal direction, while also functioning and contributing as part of a team
  • A resourceful and detail-oriented personality with the ability to multitask and prioritize projects independently
  • Strong project management, verbal and written communication skills

Additional Skills (preferred)

  • Deep knowledge of email best practices and domestic CAN-SPAM laws
  • Knowledge of HTML, CSS and web development tools (e.g. Dreamweaver) desired
  • Solid computer skills, including marketing software (Pardot, Adobe Creative Suite & Salesforce CRM) and applications (Google Analytics)
  • Experience in all areas of email campaigns (list hygiene, audience selection, creative and messaging, subject line optimization, marketing and trigger/transactional communications)
  • Strong analytical skills, with the ability to be deep in the data and to distill executive-level insights
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • AzureFrameworks
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM

Location

110 North Upper Wacker Drive, Chicago, IL 60606

An Insider's view of FourKites

How does your team reward individual success?

We find that getting to know what motivates a team member allows us to give more valuable and appreciated rewards and recognition. It could be a team meeting shout out for a job well done, a gift card through our wish list program, an exciting new project that allows the employee to work with new teams or departments or even a spot bonus.

Amanda

Director, Talent & Development, Talent Acquisitions

What projects are you most excited about?

I had the privilege of being involved in the development of Appointment Manager and providing feedback when it was just a "simple" calendar designed to assist our customers in organizing appointments based on real-time ETAs. The utilization of this tool yields significant time savings, making it an undeniable favorite of mine.

Kayla

Customer Enablement Manager

How has your career grown since starting at the company?

From day one, I have been encouraged to explore my professional interests. I had only been an individual contributor in previous roles but was interested in people management – here, I have had the opportunity to grow into a manager role and the company has sponsored my participation in leadership programs to support my professional development.

Helen

Manager of Professional Services

How do you empower your team to be more creative?

The design team goes beyond being creative. We are strategic thinkers who execute scalable and sustainable product user experiences for our customers. Empathy is at the core of our design and more importantly, the entire FourKites company. I always encourage my team to think through our customer's lens in order to be the most impactful.

James

VP of Global User Experience

What are FourKites Perks + Benefits

FourKites Benefits Overview

We provide an elite tier of benefits and wellness programs, have a bias for promoting within, and an array of global culture & connection programs and committees, such as DEI Employee Councils, FourKites Pride, and FourKites Women's groups.

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Fertility benefits
Vacation + Time Off
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

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