HR Business Partner

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Gogo’s worldwide inflight Wi-Fi services have made internet and video entertainment a regular part of flying. We are a diverse group of technologists, marketers, strategists, and any other function you can think of- all working together in extraordinary harmony. And that’s just the beginning. 

We connect the aviation industry and its travelers with innovative technology and applications, and we do it all in a high-energy environment that welcomes the next challenge. Be prepared for a dynamic ride with people who are passionate about what they’re building.

The HR Business Partner acts as a strategic partner to several Gogo executives and their respective teams to provide leadership and counsel on a variety of people related matters.  In addition to coaching and manager development, the HR Business Partner drives the execution of key programs and initiatives in the areas of compensation, performance management, succession planning, rewards and recognition, learning and development, employee engagement and leadership development within their respective business teams in support of the business’ talent strategy. 

 

ROLES AND RESPONSIBILITIES:

  • Partner closely with leadership to link the organizational and workforce strategies to improve organization effectiveness, talent quality and performance.
  • Be knowledgeable about our business.
  • Identify strategic HR issues in partnership with business team leaders and support them with advice and expertise to resolve, coordinating HR resources as required
  • Coach and assist with the development of managers of people; equip managers with the necessary knowledge and skills to effectively manage employee performance and to communicate the highest standards for managers and employees. 
  • Provide insight and counseling around employee/management communications and issues; understand the internal needs of the organization and maintain sensitivity to cultural and diversity needs; align internal communications with business goals.
  • Effectively counsel leaders on significant employee relations issues and reduce potential liabilities.  Partner with legal department as needed/required.
  • Lead the performance management process within business teams including leading the calibration process. Ensure that goals and objectives are aligned with strategy; that mid- and year-end review meetings occur, and that individual development plans and performance improvement plans are documented and implemented.
  • Identify training needs for business teams and individual executive coaching needs and work with Talent Management on roll-out of programs.
  • Lead the ongoing talent review process within business teams; assess and identify high performing /high potential leaders, ensure succession and development plans are in place.
  • Partner with other HR team members to execute and continuously improve the following HR disciplines within Gogo: recruiting; HRIS; compliance; compensation; benefits; employee relations; performance management; employee engagement; and organizational development to meet client needs.
  • Provide accurate and timely information, data and advice to managers on human resources policies practices and procedures.
  • Drives execution of cross-functional and cross-divisional HR initiatives working with other HR partners.
  • Guides, coaches, and mentors other divisional HR partners toward level of consistent partnership and service across all business teams.

 
 BASIC QUALIFICATIONS:

 

  • Bachelor’s degree in Human Resources, business or related field.
  • 10+ years of experience as a HR Business Partner.
  • A track record of providing HR consultation to senior leadership on strategic initiatives.
  • Proven leadership capabilities.

 

 POSITION QUALIFICATIONS AND REQUIRED SKILLS:

  • Experience working at a fast growing, technology-oriented organization.
  • Experience in an environment demanding flexibility and true generalist skills.
  • Demonstrated ability to seamlessly move between senior leadership and an employee population, understanding the distinct needs and issues at all levels of an organization.
  • Demonstrated ability to partner within and outside of HR with a keen ability to develop trust.
  • Results-oriented and hands-on approach.
  • Independent thinker, possesses strong organization skills, strong customer focus and orientation.
  • Outstanding written and verbal communication skills; must be an articulate and persuasive communicator including excellent presentation skills; analytical and problem solving abilities. 
  • Strong understanding of HR programs including compensation, performance management, and leadership development.
  • Ability to multi-task, often on projects ranging from strategic business matters to complex, highly detailed projects while delivering high quality results.
  • Unquestioned integrity with assertiveness, presence, and confidence. Excellent influencing skills at all levels in the organization and extreme flexibility to be proactive in a fast paced, ever changing environment. Competence in making timely, effective, principles-based decisions.
  • Ability to facilitate and resolve difficult situations.
  • Ability to deliver difficult messages with sensitivity and tact.
  • Understanding of various employment laws and their impact on HR matters.
  • PHR or SPHR preferred.
  • Systems knowledge (HRIS, ATS, MS Office, Outlook), Ultipro experience a plus.

 
Gogo is taking off! In June of 2015 we are relocating our headquarters from Itasca, IL to 111 North Canal Street, in Chicago. We are located directly across the street from the Ogilvie Transportation Center, a few short blocks from Union Station, and very close to CTA public transportation.

 Gogo LLC is an equal opportunity employer and works in compliance with both federal and state laws. We are committed to the concept regarding Equal Employment opportunity. Qualified candidates will be considered for employment regardless of race, color, religion, age, sex, national origin, marital status, medical condition or disability.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
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Location

1 S Wacker, Suite 100 , Chicago, IL 60606

What are Gogo Business Aviation Perks + Benefits

Gogo Business Aviation Benefits Overview

We offer a comprehensive benefits package that provides the care you and your family need in order to lead healthy and productive lives. Some of the unique offerings we have include: company-sponsored events for you and your family like our Crawfish Boil and golf tournament; company equity for all employees; discretionary time off for exempt employees; mental health and wellness programs; equity grants for high performers, and more!

Culture
Volunteer in local community
Gogo Business Aviation participates in local volunteer activities with organizations that benefit our community & are meaningful to our employee like A Precious Child & Veterans Community Project.
Partners with nonprofits
Gogo Business Aviation partners with non-profits such as A Precious Child, Broomfield FISH, Veterans Community Project, and additional efforts through our Employee Resource Groups.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
In-person all-hands meetings
Employee awards
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
In 2022, Gogo Business Aviation launched Employee Resource Groups to support and nurture our diverse team, like Pride at Gogo, Women of Gogo, and more.
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Transgender health care benefits
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Pay transparency
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Company sponsored family events
Fertility benefits
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Hardship benefits
Office Perks
Commuter benefits
Company-sponsored outings
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Relocation assistance
Meditation space
Mother's room
Onsite gym
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

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