HR Operations Specialist

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PowerReviews delivers a leading Consumer Engagement Engine that helps more than 1,000 active brands and retailers worldwide engage with consumers everywhere at the moment of purchase. A true Software-as-a-Service that is easy to implement and customize, PowerReviews provides customer review and Q&A capabilities that are proven to drive sales, improve the customer experience, and create actionable insights.

PowerReviews is looking for an enthusiastic, passionate HR Operations Specialist.  The human resources operations specialist is responsible for processing payroll and performing HR-related duties on a professional level. This position will have partner with the HR team and/or be the expert in some of the following functional areas: benefits administration, compensation and payroll, policy implementation, orientation and onboarding, affirmative action and employment law compliance. This role reports to the VP, Human Resources.

Key Responsibilities

Payroll

  • Be the resident HR expert in processing the semi-monthly payroll runs by performing detailed reviews of data imported through automated processes, researching exceptions, and entering corrections and other manual adjustments as necessary in ADP Workforce Now
  • Prepare reports for management and as required by various government agencies.
  • Address employee inquiries and requests for information (mortgage verifications, W-2 copies, etc.)
  • Ensure all compensation is handled in compliance with company policies and state / federal requirements

 Benefits

  • Serve as the day-to-day benefits expert and contact for employees, vendors, and third party administrators
  • Assist employees in timely enrollment into the company’s group benefits plan
  • Partners with VP of Human Resources in annual benefit renewal meetings and open enrollment
  • Conduct monthly benefits reconciliation
  • Assist with annual reporting and audits including annual plan audit and Form 5500 filing
  • Coordinates Wellness program including employee communication efforts, wellness event planning and participation reporting in partnership with the HR Manager and Best Places to Work Committee
  • Track, monitor and report on employee benefit eligibility under the Affordable Care Act (ACA)
  • Maintain and update benefits information on company intranet

 HR Administration

  • Create and maintain employee files
  • Assist with new hire orientations and onboarding
  • Partner with HR Manager on processing leaves (i.e. FMLA or ADA); identifying eligibility and interpreting laws and company policy
  • Develops and maintains affirmative action program; files EEO-1 report annually; maintain other records, reports and logs to conform to EEO regulations.
  • Assists HR team in maintaining compliance with federal and state regulations concerning employment
  • Performs other related duties as required and assigned.

 Requirements

  • Bachelor’s degree is required
  • 3-5 years of relevant payroll and HR work experience
  • Experience with ADP WorkforceNow Payroll System preferred
  • Prior experience working in a web-based HRIS preferred
  • Superior attention to detail...especially when processing payroll
  • Fantastic customer service, communication, and interpersonal skills
  • Loose lips sink ships, so being able to keep information confidential is of high importance
  • Strong ability to collaborate and work independently
  • Knowledge of Human Resources & payroll best practices and federal and state regulations
  • Proficiency with Microsoft Office (Word, Excel, PowerPoint), Google Docs
  • The attitude of a constant learner, with an eagerness to dig into details
  • Don’t take yourself too seriously and have fun 
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Location

1 N. Dearborn, Chicago, IL 60602

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