Human Resources Associate
Overview
kCura is a global company with team members who are driven by our customers to build exceptional software for them to use every day. Our product, called Relativity, handles large volumes of data and helps corporations, law firms, and government agencies solve their own unique data problems.
The way we work together is centered on our core values of collaborating, communicating, pushing to exceed expectations (even our own), being humble, and having fun while we do it. We enjoy ourselves, give back, and work (and play) hard together. If this sounds like the place for you, check out the details of this position below.
As an HR Associate, you will be responsible for delivering excellent customer service to all kCura team members. You will assist with the HR program administration including all benefits and retirement programs, payroll and HR systems. The HR Associate works under steady direction of managers and senior team members.
Responsibilities
• Delivers excellent customer service experiences related to HR, benefits, payroll and HR systems to all kCura team members
• Educates and refers team members to appropriate tools and resources to improve the employee experience
• Identifies, recommends, develops and implements process improvements based on customer feedback and input
• Escalates issues to manager and senior team members, provides appropriate information and detail in order to get direction and guidance
• Thoroughly researches and responds to escalated issues, questions and requests from team members
• Administers benefit and payroll programs by following defined processes, updating appropriate systems, and resolving issues
• Respond to administrative HR and employment verification requests
• Assist in the development, execution, and communication of benefit and wellness programs
• Create content for new hire orientation for benefits and payroll
• Establish and maintain effective relationships with benefit plan carriers to ensure excellent performance; work with vendors to ensure kCura is utilizing available technology to streamline and automate processes
• Provide assistance in annual year-end process for benefits, compensation, and payroll; coordinate activities and materials for annual employee benefit open enrollment
• Functions as a subject matter expert in kCura HR processes and policies
• Maintain employee confidence and protect payroll operations by keeping information confidential
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies
Qualifications
Minimum Qualifications:
• Bachelor’s Degree in Human Resources or related discipline, or at least one year of HR experience including benefits, payroll, and HR systems
• Previous customer service experience
• Working knowledge of MS Office including Word, Excel, PowerPoint, and Outlook
• Excellent communicator, both written and verbal
• Ability to work efficiently and meet deadlines
• Ability to handle multiple tasks and deadlines with a strong attention to detail
Preferred Qualifications:
• Working knowledge of federal and state benefits regulations and legislation (e.g., PPACA, ERISA, IRS, DOL, FMLA, ADAA, COBRA, HIPAA)
• Knowledge of technical aspects of benefits administration (e.g., discrimination testing and government reporting obligations)
• Certified Employee Benefit Specialist (CEBS) preferred
About Us
Our software has more than 130,000 active users in more than 40 countries from organizations including the U.S. Department of Justice and more than 190 of the Am Law 200. We have grown significantly over the last several years and continue striving to build software that helps solve our customers’ toughest e-discovery and unstructured data challenges.
If you’re ready to grow with us, we’d love to hear from you.