IT Manager

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Working at Belly is not a job. It’s a career game changer.

 

We want you.

 

But who are you?

 

The IT Manager is responsible for assisting staff in Corporate Office and remote workers with technical support of desktop computers, maintaining, analyzing, troubleshooting, and repairing computer systems and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Responsible for supporting laptops, desktops, printers and applications in multi-operating system environment deployed throughout the company.

 

What you will do:

  • Deliver smiles to customers faces and be the shoulder they cry on when they can’t find a wi-fi connection.

  • Manage our IT infrastructure in office, including our telephony and employee equipment. Become the local office tech troubleshooting hero.

  • Support desktops and laptops in a multi-platform OS environment (OSX, Windows)

  • Help resolve desktop hardware and software issues; Should be experienced in common applications, Microsoft Office, Adobe Creative Suite etc.

  • Assist with the creation of new accounts and editing/termination of existing account in Google Apps, distribution lists, resetting passwords, etc.

  • Support Google Apps for Business

  • Move computers, monitors, and associated equipment

  • Troubleshoot networking issues on wired and wireless networks

  • Respond to requests for assistance in person, over the phone, via email, and through an internal trouble ticket system

  • Troubleshooting mobile devices and tablets

  • Support other office technology, such as televisions, projectors, video conference equipment etc.

  • Day-to-day maintenance of computers, printers and other office equipment

  • Maintain inventory and documentation

  • Troubleshoot/Resolve virus infections

  • Assist with additional office duties as needed

 

What we can offer you:

  • Competitive compensation structure

  • Full benefits including stock options

  • An opportunity to own decision-making and create improved processes up and down the supply chain

  • Backing from great investors who have a knack for investing in tech companies such as Facebook, Groupon, & Airbnb

Experience and Skills:

What you need:

  • Bachelor’s degree

  • Ambition to build, and a love for ambiguity

  • Detail oriented and an intense approach to your craft

  • Exceptional organizational skills and attention to detail

  • Familiarity with Network Protocols, Mac OS X, SQL

  • Superb Microsoft Excel skills

  • Knowledge of Salesforce is a plus

  • Entrepreneurial personality and a thirst for continuous process improvement

  • Must possess excellent analytical skills and have demonstrated the ability to produce tangible results

Belly is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.

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Location

600 West Chicago Suite 290, Chicago, IL 60654

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