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Lead Content Designer

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Employer Provided Salary: 174,300-280,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.

Your future team
We're looking for a Lead Content Designer to join the Atlassian Intelligence (AI) Program Team. The Atlassian Intelligence Program involves both a centralized cross-functional business and federated product delivery teams; with the mission of accelerating the next generation of AI features to our customers. You'll be the Content Design craft lead as part of the AI Leadership Team (LT) at Atlassian responsible for elevating AI content design experiences across the organization, working with product design teams and leadership to create and deliver a strategic design vision for next gen AI at Atlassian.
Compensation
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A: $210,000 - $280,000
Zone B: $189,000 - $252,000
Zone C: $174,300 - $232,400
This role may also be eligible for benefits, bonuses, commissions, and equity.
Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
In this role, you will:

  • Lead the strategic vision and content design outcomes which provide a clear direction for our customer experiences across the AI landscape
  • Apply your systems thinking and ability to understand complex relationships between various products, channels, features to drive better content design outcomes
  • Have a strong skillset in content strategy, content operations and visual communications which enables you to communicate your work for influence and impact
  • Drive design reviews, design crits and be the content design craft leader to coach other designers to ensure consistent and cohesive AI experiences
  • Partner with leadership, stakeholders, cross-functional team members to create a unified content design view of AI capabilities across Atlassian
  • Drive content research to evaluate AI content patterns, and insights into language and approach
  • Lead design projects from creation to execution and be responsible tying back to customer value delivery and outcomes
  • Identify success metrics ensuring design solutions continue to deliver customer value
  • Identify content design opportunities to enhance our products and accelerate AI and search experiences at Atlassian
  • Collaborate with some of the industry's smartest (and nicest) people. You'll work with Engineers, Product Managers, Content Designers, Researchers, Marketing Experts, and Analysts to advocate for the user experience in our products and ship high-quality work


Your background:

  • 10+ years of content design experience designing complex or enterprise-level software
  • Experience in creating and delivering content strategy org wide which impact multiple delivery teams
  • Experience in end-to-end content design outcomes and impactful solutions to challenging problems
  • Passion for story-telling, the ability to bring design direction to life with compelling narrative
  • Experience balancing customer needs with business goals, market viability, and technical feasibility
  • Facilitation and cross-functional collaboration skills: you can demonstrate the ability to integrate the work of multiple teams, solicit and synthesize feedback, and facilitate design discussions that lead company wide outcomes and positively influence future delivery roadmaps.
  • Experience in design systems, the ability to identify common content patterns and frameworks required to support a wide array of customer use cases.
  • Experience measuring success with qualitative and quantitative methods
  • Experience improving process and methodology to increase product value, team velocity and accelerate adoption of new capabilities
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Jensen Bouzi
Senior Frontend Engineer & Tech Lead
AN INTERNAL APPROACH
Developing impressive tech products for customers — and themselves
Jensen Bouzi was a frequent user of Atlassian’s technology before joining the company. Now, as part of the Confluence Better Together team, he’s using it more than ever to expand Atlassian’s flexible reach through the very same parent products and third-party apps he used to rely on — giving him unique insight as a mentor and lead. “We extensively use our own products to manage our work: We’re simultaneously the creators and users,” Bouzi said. “This gives us a much more intimate understanding of the pain points our users face, enabling teams around the world to do their best work.”
Jensen Bouzi was a frequent user of Atlassian’s technology before joining the company. Now, as part of the Confluence Better Together team, he’s using it more than ever to expand Atlassian’s flexible reach through the very same parent products and third-party apps he used to rely on — giving him unique insight as a mentor and lead. “We extensively use our own products to manage our work: We’re simultaneously the creators and users,” Bouzi said. “This gives us a much more intimate understanding of the pain points our users face, enabling teams around the world to do their best work.”
What excited me most about joining Atlassian was the culture and prospect of working on products that I’ve used for years at other companies.
Tygrr DosRemedios
Product Manager
ACHIEVING GROWTH
Experiencing the freedom to forge your own path
After almost three years at Atlassian working in product integration, Tygrr DosRemedios recently joined the Beacon product team to help launch the collaboration security product from the ground up. “I had been wanting to break into product management, but it’s not always an easy process,” she said. However, thanks to the company’s Secondment development program, she was able to seamlessly grow into the role after a year-long trial period and full support from leadership. “I think the Secondment opportunity at Atlassian is what truly sets this company apart from the competition.”
After almost three years at Atlassian working in product integration, Tygrr DosRemedios recently joined the Beacon product team to help launch the collaboration security product from the ground up. “I had been wanting to break into product management, but it’s not always an easy process,” she said. However, thanks to the company’s Secondment development program, she was able to seamlessly grow into the role after a year-long trial period and full support from leadership. “I think the Secondment opportunity at Atlassian is what truly sets this company apart from the competition.”
Through my Secondment, I was able to experience the full scope of what a product manager does and realize if it’s a good fit — it has been one of the most challenging, rewarding and exciting roles I’ve experienced yet.
Ashleigh Christopher
Frontend Engineer – Confluence Content Experience
SEAMLESS COLLABORATION
Transforming autonomous growth into team experience
When Ashleigh Christopher isn’t busy improving experiences for Confluence content end users or expediting clean code to production teams, she’s more than likely learning a new skill — an opportunity she attributes to the company’s value of “be the change you seek.” “I had no experience with writing integration tests prior to joining the team, but I was provided the autonomy to learn best practices and implement them,” Christopher said. “Not only was I encouraged to grow, but also document and share my learning process with the larger team to expand our knowledge base!”
When Ashleigh Christopher isn’t busy improving experiences for Confluence content end users or expediting clean code to production teams, she’s more than likely learning a new skill — an opportunity she attributes to the company’s value of “be the change you seek.” “I had no experience with writing integration tests prior to joining the team, but I was provided the autonomy to learn best practices and implement them,” Christopher said. “Not only was I encouraged to grow, but also document and share my learning process with the larger team to expand our knowledge base!”
Atlassian is a great company to both build innovative products, like our automated frontend release tool, and level up your career all at once, thanks to our clearly outlined career development hub.

What are Atlassian Perks + Benefits

Atlassian Benefits Overview

Our offices are open, highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, five paid volunteer days a year for your favorite cause, plenty of food and drinks, ergonomic workstations, employer-paid insurance coverage for you and your family, pension and more.

We're a global company and each of our office locations also has its own unique perks and benefits. Some of our benefits vary slightly by location.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Pet friendly
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
View full list of perks + benefits
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