Members Service Agent

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About Raise

Raise started with a simple idea—that people don’t dream about saving money, they save money to realize their dreams. An infectious and powerful concept, Raise offers the opportunity for everyone to live a life of more.

Our marketplace gives consumers the chance to unlock the value in their gift cards. Members can sell their unwanted gift cards for cash and buy gift cards to save at their favorite stores. We help put purchase power back into the hands of consumers, and that’s what giving yourself a raise is all about.

Recently named by Forbes as one of Chicago’s next billion­-dollar startups, we are well on our way to changing the retail marketplace forever. Join us on our mission to make money worth more.

Job Description

Joining our Member Service team you will develop a deep understanding of the gift card industry and the flow of our marketplace. You will be in contact with our Members and potential users on a daily basis, and you must be proactive in providing quality customer service and have the ability to handle pressure and responsibility in a fast paced environment, in a timely and effective manner.

This is a full time position that requires 40+ hours per week. This position would require late night shifts as well as working weekends but includes two days off each week.

Skills & Qualifications

  • ­ College Graduate
  • ­ Excellent communication skills
  • ­ Advanced computer skills
  • ­ Ability to multitask and prioritize
  • ­ Strong team player as well as ability to work independently
  • ­ Customer service experience is a plus

Perks

  • Comprehensive benefits package including health, dental, vision, disability and life insurance
  • Herman Miller Embody chair
  • Breakfast and healthy snacks provided everyday
  • Pool, ping-pong, and foosball competitions

Apply Today
The position will be filled as soon as the right candidate is found!

Equal Opportunity Employer M/F/D/V

 

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Location

36 S Wabash , Chicago, IL 60603

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