An Office Administrator will be experienced, proactive, and demonstrate exceptional organizational and problem solving skills while working in a fast-paced environment.  The ideal candidate will be enthusiastic, adaptable and committed to providing a high level of support to the organization. They will be a motivated self-starter who is open to new ideas and learning opportunities, can work both independently and collaboratively, and maintain composure in stressful situations.

What you’ll do:

• Concierge:  Project a positive, professional and energetic image. Screen/direct incoming calls, greet guests, prepare conference rooms, catering orders, proper visitor authorization, and provide coverage on respective floors as needed.
• Facilities:  Daily kitchen and conference room preparation, maintaining a high standard of organization, and appearance. Handle/resolve facility issues with the building in a timely manner. Track furniture inventory, assist with new office reconfigurations projects and offsite file storage; responsible for weekly floor plan updates, communication, and documentation. 
• Shipping/Receiving/Mail:  Responsible for daily USPS mail sorting, Compliance filing, FedEx/UPS deliveries, employee shipping requests, monthly FedEx billing, and the coordination of special shipments/deliveries at the building dock
• Office/Kitchen Equipment:  Responsible for daily and quarterly maintenance of equipment and the preparation of coffee machines; troubleshooting basic issues and ensuring completion of service requests. Work closely with Tech Services on copier issues.
• Safety and Security:  Serve as a key member of the Jump Safety Team; update safety documentation, ensure daily office security through use of monitoring web cameras, responsible for proper guest check-in procedures, and access card process. 
• Communication: Maintain open, consistent, courteous and professional communication with team members and others. Distribute daily news articles; create intranet postings and signage as needed.  Follow up with building engineers to ensure issues have been resolved.
• Catering and Events:  Responsible for daily Seamless employee lunch deliveries, Friday lunch preparation, food delivery pick up from lobby and/or dock areas; assist in preparing for training sessions, happy hour, and social events.
• Procurement/Inventory Tracking/Stocking:  Monitor inventory for general office and kitchen supplies; place daily beverage, grocery and supply orders, unpack daily deliveries, maintain refrigerator/kitchen appearance, and ensure proper stocking and efficient use of space.
• Ability to work extended hours and/or weekends during peak times or on a project basis.

Skills you’ll need:

• Excellent organizational skills, attention to detail, and ability to handle multiple responsibilities
• Strong verbal and written communication skills
• Excellent customer service and interpersonal skills
• Professional appearance and demeanor 
• Working experience with the Microsoft Office Suite
• Interest and ability to learn new software programs quickly
• Knowledge of mail and/or shipping processes (USPS, Federal Express and/or UPS) preferred
• Ability to lift  30-50 pounds

Minimum Qualifications:

• Bachelor’s  Degree
• 3 - 5 years of work experience, preferably in an office/facilities environment