Office Manager/Administrator

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ReviewTrackers is the award winning review monitoring and reputation management platform trusted by tens of thousands of business locations around the world. A SaaS company, which has experienced 500% YOY growth, these solutions solve a critical branding problem; allowing distributed business locations to easily manage reviews, monitor brand reputation, and understand customers in ways that make a positive impact on the bottom line.

QUALIFICATIONS

    • Working knowledge of Microsoft Word and Excel
    • Ability to multitask, problem solve and have well developed interpersonal skills
    • Great phone etiquette
    • Ability to work productively in a variety of working conditions and environments
    • 1-2 years of administrative experience in an office environment. We’re really looking for personality and work ethic more than any specific background, but a year or two of administrative experience in a business setting would be great 
    • The obvious qualities: professional, responsible, dedicated, friendly and outgoing
    • Proactive problem solving skills in spades
    • Organization savvy. You’ll have to keep track of a lot of different projects, without letting anything slip through the cracks – even when you keep getting interrupted regularly
    • Willingness to get your hands dirty (literally). This is not the biggest part of the job, but sometimes we have to pitch in putting a desk together, replacing a light bulb, handling an office repair, or that kind of thing. To be clear, we have a weekly cleaning service, so you are not being asked to literally clean windows – but an “I don’t do windows” approach to this job won’t work.
    • A desire to do this job. To be direct, if you really want to be a writer, programmer, artist or media person, please don’t apply for this position. We value this position tremendously and need someone committed to the role

ADDITIONAL INFORMATION

    • Dress codes and punching a time clock are a thing of the past here! We’ve replaced the standard suit and tie with a hoodie and jeans. Also, you will enjoy a work schedule that allows for flexibility if necessary.
    • Work environment that is both innovative and empowering. Our office is full of super smart and talented comrades who work hard and get s**t done. There is never a quiet moment in this office as our sales team is always hard at work busting out calls, or 90’s Pop Pandora station is occupying the quiet gaps!
    • Food and drinks provided to nurture those creative juices. Our kitchen has a constant flow of new, healthy - and not so healthy - snack foods.
    • Easy access to public transit. The Blue and Green ‘L’ lines are just a hop, skip, and a jump away along with the Halsted bus. The Grand Bus is practically at our front door and street parking is easy if that’s your jam.
    • Pop-a-shot machine in the office. (Current high score is 168)
    • Excellent healthcare benefits with Review Trackers covering 100% of Health, Dental & Vision insurance. Yes, 100%
    • We offer a competitive salary
    • Retirement Plans, Life Insurance & Flex Spending Accounts
    • Paid vacation in your first year

INTERESTED? Great, we look forward to reading your application – application must include:

A brief introduction to highlight why you think you are a great fit for the gig, focusing on how your past work experience has prepared you for this kind of position
Up to date resume

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Location

Located in The Loop, our Chicago headquarters is a quick walk to public transportation options such as the CTA and Metra. We're close to Millennium Park as well as a variety of trendy restaurants and shopping venues. Our team is mostly remote, but our office is open to local and visiting employees!

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