Operations Associate

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Quick facts:

Do you want to learn the ins and outs of a growing startup and work intimately with each department? Do you want to try your hand at operations, business development, and project management? If you want to help manage and grow a startup, then you're in luck: we are hiring an Operations Associate, somebody who will help us run Yapmo operationally and support division directors with various initiatives.

 

About us:

Yapmo, a Chicago SaaS start-up, is reinventing the way companies communicate. Yapmo’s next-generation enterprise social network puts people, conversations, workflow, and third-party applications together so companies can quickly collaborate and get work done. Founded by software veterans and backed by top investors, Yapmo offers the opportunity to experience the growth, excitement, and responsibility of a startup. Located in the West Loop and easily accessible by “L,” bus, or car, Yapmo is steps from the Randolph Street Corridor (and the restaurants and bars that come with it).

 

The job:

This role is 1-part Operations, 1-part Business Development, and 1-part Project Management. First and foremost, you’ll be responsible for managing our day-to-day business operations with our COO, including office management, bookkeeping, and some HR-related responsibilities. You’ll also get to try your hand at supporting our division directors on their various initiatives within Sales, Marketing, Product, and Customer Success. Your specific responsibilities include:

 

  • Maintaining a smooth-running, friendly, and efficient office environment

  • Managing our books including accounts payable/receivable

  • Sales support - assisting our Director of Sales in special projects including building lead lists and analyzing sales data

  • Marketing support - assisting our Director of Marketing in special projects including writing blog content, creating marketing collateral, and analyzing marketing campaigns

  • Customer Success support - assisting our Director of Customer Success in special projects including support ticketing, user testing, and user surveying

  • Product support - Assisting our Development team in regular quality assurance testing of our product

You are:

Flexible & organized: You’ll be working on many different projects, and you’ll need to maintain a high level of organization to juggle all of them.

Motivated & team-oriented: You require little oversight to dive into initiatives, but you're capable of working with different colleagues to execute on group projects.

Hard-working & passionate: You know what it takes to work for a start-up and nothing is beneath you; you must be passionate about our product and our clients’ success.

Jack-of-all-trades: You get bored easily, you prefer to multi-task, and your friends would call you resourceful.

Experience & skills:

  • Undergraduate degree from an accredited 4-year university

  • Relevant experience in business, technology, or entrepreneurship (from your past internships, part-time work, or hobbies)

  • Experience working in a professional office setting is preferred

  • Great at working with a team

  • Clear written and verbal communicator

  • Excellent problem-solving skills

  • Experience with QuickBooks is a plus

 

The perks:

  • Competitive pay, stock options, benefits, and retirement plan

  • Health and dental benefits

  • Life insurance and disability insurance

  • Flexible spending account for medical expenses

  • Paid time off

  • Open and casual work environment

  • Weekly kickboxing class

  • Kitchen stocked with snacks of your choosing

  • Commuter friendly location

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Location

1811 W. North Ave., Suite 400, Chicago, IL 60622

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