We've built revolutionary technology that is changing the way people get around cities. Using Via, a shared ride booked on your phone costs little more than the bus. Via is on-demand transit on a mass scale; it’s smart transportation that’s friendly to our planet. We currently operate in New York City and Chicago and are rapidly expanding.

Operations Principal at Via

As Operations Principal, you will oversee daily operations while driving the continuous improvement and growth of our service.

Responsibilities:

  • Coordinate with Associates to ensure smooth operation of Via’s game-changing service
  • Devise and implement innovative strategies to source, onboard and manage Via Driver Partners
  • Oversee complex fleet-management logistics, powered by Via’s proprietary technology tools
  • Tirelessly work to scale operational processes and systems to drive rapid growth

You:

  • Thrive in fast-paced environments, troubleshooting issues in real-time and overseeing multiple tasks simultaneously
  • A great executor: you are detail-oriented and get the job done
  • An exceptional team player: people love working with you and for you
  • Skilled at communicating professionally with customers and Driver Partners from a broad range of backgrounds (Spanish is a plus)
  • Have previous work experience in a consumer-facing business
  • An independent self-starter: you enjoy working as part of a small team and are excited to help build Via Chicago from the ground up

Via offers highly competitive compensation packages and benefits, including equity, health insurance, a flexible vacation policy, and relocation assistance.

Via is an equal opportunity employer.

Please apply directly at https://via.workable.com/jobs/101465.
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Why work with us
We believe that public transit that relies on fixed routes and schedules is a thing of the past, and are looking for individuals excited about our mission to change cities. Launching Chicago, our second city, presents unique challenges and unique opportunities. We seek imaginative thinkers who relish wearing multiple hats and never back down from a challenge; entrepreneurs who are excited to get in on the ground floor; above all, people who get things done. If you are interested, passionate, and capable, we'd love to talk to you.
Perks & Benefits
Highly competitive compensation packages including equity
A passionate, collaborative, intelligent team dedicated to changing the way people move around cities
Extensive benefits: health insurance, a flexible vacation policy, and relocation assistance
Significant opportunities for growth as we continue to expand
Prime office location in Chicago's River North

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