Operations Project Manager

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Operations | Chicago, IL, United States

Braintree builds products that make payments easier—so easy that they fade into the background, making entirely new kinds of interactions possible. Interactions like seamlessly paying for your ride share -- or the condo you rented this weekend -- without presenting a card or pressing a button, or buying a lamp on Pinterest...right from Pinterest. The Braintree full-stack payment platform lets companies build their own experiences and then scale their businesses around the globe. We're known for our technology but we're also known for our support, with internal risk and underwriting, account management and technical support teams who ensure a frictionless payments experience. 

Acquired by PayPal in 2013, Braintree is now in an even greater position to change the way people pay. Headquartered in Chicago, Braintree has offices in San Francisco, New York, Sydney, London with employees stationed around the world.  

Job Description

Our Operations team is looking for a motivated, execution oriented and organized Project Manager who has the ability to use both creativity and business sense to get the job done and keep the team focused on the end goal.

Responsibilities

  • Understand the need for coordination, prioritization, and execution of key initiatives
  • Work directly with product managers, developers, and management on day-to-day project management tasks
  • Show flexibility with the rapid changes within the Braintree and PayPal project landscape
  • Communicate project updates directly with Operations Leads, PayPal stakeholders and other executives
  • Implement new software and processes for Braintree and PayPal Operations teams
  • Take products from start to finish- coordinate kickoffs, follow-ups and retros with stakeholders to ensure successful deliverables of new products
  • Proactively determine operations needs and effectively communicate to product
  • Scheduling meetings, travel schedules, off-site events and taking notes as required by the team at large

Requirements

  • 3+ years of project management work experience managing small to medium sized teams on and off-site
  • Experience in working with Product Management teams, high-level executives, and third-party players
  • Acrobatic juggling skills; you’re someone who can skillfully handle multiple projects at once
  • Passionate and knowledgeable; your thirst for learning extends further than what is required for your job, and you are your own best teacher
  • Strong communicator; you enjoy working with all types of people, and feel confident hammering home big ideas with managers and executives
  • Obsessive organizer; you love using tools to help solve problems, color coding and alphabetizing is your middle name, and taking notes is a favorite past time
  • Fire fighting with finesse; you can tackle problems quickly, while maintaining focus on priorities
  • Big picture thinker; you’re pragmatic and can take a telescopic lense to problems and conversations
  • Expert problem solver; you love puzzles and riddles- and most of all, solving them
  • Flexible; you understand that projects and decisions will change at the drop of a hat, and you’re comfortable adapting to whatever changes are thrown at you
  • Forward thinker; you proactively seek answers to the unanswered questions even before they’re asked
  • Technophile; you're passionate about technology and you’re routinely the tech resource for your family and friends
  • Giddy sense of humor; you like to laugh and know how to search for a relevant gif
  • Constant positive attitude; throughout the day, in every which-way
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Location

222 Merchandise Mart Plaza, Chicago, IL 60654

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