Vivid Seats
Vivid Seats connects fans with the live events they love.
Hybrid

Paid Search Marketing (PPC, SEM) Manager

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Who we are: Vivid Seats is the fastest-growing online marketplace for sports and concert tickets.  We were recently listed as one of the city's fastest growing internet companies by Crain's Chicago Business and named one of the city's top digital employers by BuiltInChicago.org!  We offer the perks, culture, and opportunity of an entrepreneurial start-up, supported by the scale, stability, and resources of over a decade of profitable growth.  Our mission is to help fans attend all their favorite live events with the highest satisfaction and savings in the industry.

Job Description: Our passionate team is made up of dynamic and innovative team players who work hard and truly love what they do.  Our Search Engine Marketing team creatively conceives, manages, and optimizes one of the industry’s largest Paid Search accounts in a fast-paced, dynamic environment. There’s a ton of work to be done. Care about your work and have a stake in growing an exciting online industry leader.

Responsibilities:

  • Contribute to the growth of Paid Search accounts across major search engines by optimizing and refining SEM initiatives based on seasonality, industry updates and a dynamic live event calendar
  • Leverage campaign performance data from multiple sources to gain insights, identify trends and make strategic recommendations to improve performance
  • Assist in determining relative priority of particular projects by weighing potential impact and anticipated completion time, helping to manage team’s project organization and daily work flow
  • Provide constructive feedback, coaching on industry best practices, and training on new strategies for junior to intermediate team members
  • Effectively communicate goals and initiatives with account management teams at our search engine partners
  • Assist in identification and implementation of display advertising opportunities
  • Troubleshoot ad serving errors, analytics tracking issues, and reporting discrepancies as they arise, effectively communicating such issues to executive management as needed
  • Conduct competitive and industry research to stay current with market trends, updates and advertising strategies

Requirements:

  • A Bachelors degree and a minimum of  4 years of experience in Search Engine Marketing
  • Experience in e-commerce preferred
  • Proven success in managing marketing teams consisting of individuals at various stages of their careers
  • Strong leadership, organizational and time management skills; able to maintain a detailed project-plan with a high level of accuracy
  • Strong analytical mindset with the ability to manipulate and interpret program performance data
  • Technologically savvy, quick learner with outstanding Excel skills
  • Exceptional attention to detail
  • Ability to work under tight deadlines in a high pressure environment
  • Effective written and verbal communication skills
  • Google Analytics, SiteCatalyst or other web analytics software experience
  • Proactive, energetic personality; strives to learn new skills and share knowledge with industry

What We Offer: Vivid Seats offers competitive compensation levels, substantial individual and team-based bonus opportunities, aggressive promotion timelines, and a variety of workplace perks.  Specifically, staff has access to discounted event tickets, frequent in-office catered meals, monthly happy hours, team outings, discounted gym memberships, subsidized healthy meal and snack programs, and summer sports leagues.  Standard benefits are also offered such as medical/dental/vision/life insurance, 401(k), paid time off, and transit plan discounts.​

Vivid Seats is an equal opportunity employer.

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What are Vivid Seats Perks + Benefits

Vivid Seats Benefits Overview

We make it easier for you to give it your all. While you are transforming the live event industry, we will take care of you and people who matter to you.
We've got you cover with a variety of Health, Dental and Vision packages to help fit your needs; 100% Employer Paid Life Insurance, AD&D and EAP; STD and LTD.
One of the most competitive 401 (k) programs on the market.
Continuing education opportunities and rewarding performance incentives
PTO, Maternity and Paternity policies that afford you the flexibility to take planned time off as needed.
In-office happy hours, holiday and summer events, company-sponsored sports leagues, catered lunches.
Stocked kitchen with healthy snacks!

Culture
Volunteer in local community
Committed to partner with organizations and causes that are important to our employees and our communities.
Partners with nonprofits
Corporate Social Responsibility is important to us - we have a team dedicated to leading these efforts both in a local and national scope.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Employees trained on best practices supporting data-driven decisions - starting with recruiting and hiring.
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
All employees are offered equity as part of our total rewards package.
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Generous parental leave
Family medical leave
Company sponsored family events
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

We offer credits and discounts on tickets to attend your favorite events along with great health insurance plans with healthy employer subsidies (like monthly care packages for our remote employees!) and pre-tax commuter benefits. All employees are encouraged to use no questions asks mental health days and a floating holiday. When in the office we host catered lunches and regular happy hours to recognize birthdays and celebrate successes. Our corporate office provides a fully paid in-building gym membership for morning yoga or lunchtime run. Employees are also able to work a hybrid schedule, providing the balance life requires, when we need it.

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