Joining the Leapfrog Online team means being part one of the largest digital marketing companies in the world. We help brands uncover new customers and revenue through leading and innovative digital direct-marketing technology. If you are interested in data driven marketing and emerging digital technology then read on!

At Leapfrog Online, a Program Manager on the Marketing Operations team is responsible for working with cross-functional teams to collaborate and execute on multi-channel marketing campaigns to drive revenue generating events and business strategies for our Clients.

We are looking for candidates who have a passion for digital marketing, experience in ecommerce, and a desire to grow a talent for driving the direction of marketing operations and product execution. The Program Manager, Marketing Operations will be the at the front line of cross-functional collaboration between Media, Marketing, Creative, Engineering, Front-end Development, and Contact Centers to define and deliver scalable, online ecommerce solutions for our Fortune 500 clients.

Responsibilities:

  Digital Marketing Operations Expertise

• Work with key stakeholders to assess project feasibility; understand timelines, cost/benefit expectations and resource requirements prior to execution; re-scope to increase ROI when appropriate
• Leverage behavioral, financial and user testing data to continually assess client and consumer needs and drive product innovation to maximize bottom line results
• Partner with our Account and Marketing teams to optimize multi-channel, multi-device customer experiences to drive online performance leveraging expertise of direct response technique and the digital marketplace

  Execute day-to-day operations

• Drive marketing operations of your program at a fast-pace ensuring highest quality and adhering to deadlines, resources and costs
• Post execution, conduct retrospective analysis to gauge campaign performance, team cohesion and operational efficiency
• Develop comprehensive product lifecycle processes and roadmaps, partnering with the marketing team to formulate requirements for innovative solutions and products

  Team leadership

• Bridge communication between marketing, design, UI/UX development, media, analytics, business intelligence, application engineering and the client to execute deliverables

Qualifications:

• 2+ years of project management experience with digital marketing operations experience a distinct plus
• Experience leading cross-functional teams and enjoy the challenge of facilitating diverse backgrounds to execute with the highest quality and efficiency
• Motivation to learn quickly as new facets in the digital marketing world emerge
• Ability to interface and communicate professionally with multiple roles at multiple levels
• Highly organized and detail-oriented, with strong problem-solving and analytical skills
• Familiarity with common web and e-commerce concepts, tools and technologies (A/B testing, HTML, SEM vs. SEO, project management software, Microsoft Office Suite, CMS, etc.)

The Perks:

• Total compensation package. We know your take-home pay isn’t all you’re looking for, which is why we match your 401(k), have great medical, dental, and vision insurance, and pay for your short-term disability and life insurance. Plus, every employee has a bonus potential.
• Casual dress. We welcome all dress styles but jeans work well here! And, our newly renovated office has a modern open layout space.
• Innovative work environment. We value our team culture, founded on bright people with passion for their work. We offer bi-monthly Lightening Talks where team members present to their peers about both general and technology topics. Leapfrog values having a balance between work and personal life; we believe people are happier and more productive when they have this balance. We also get to do our “thing” in a former Tinkertoy factory.
• Easy transportation and parking. We are steps from the Dempster Purple Line “L” stop, a couple blocks from the Metra stop, and offer a transit FSA that allows you to dedicate pre-tax dollars to public transportation expenses. There is a dedicated indoors bicycle area for our year-round and seasonal cyclists. Plus, we have street parking far easier than downtown and also have a lottery-assigned back lot.
• Great location.  The Leapfrog office benefits from Evanston’s laid back attitude along with dozens of restaurants within walking distance. Nearby you’ll find Whole Foods, Trader Joe’s, coffee shops, and the famous Edzo’s Burger Shop. And, gym and yoga facilities are just down the street.
• Food! Our kitchen is stocked with all-you-can-eat snacks, a variety of coffees, along with sodas. Summers find us noshing on BBQ, and every Friday morning, the office enjoys bagels, donuts, or pastries, not to mention the endless amounts of goodies our amateur chef employees bring in for sharing.