Project Manager, Branded Content
Your Job
The Project Manager, Branded Content is a key role within Built In that will coordinate the execution and delivery of branded content to our customers. You will be the primary point of contact with our customers, writers, freelance videographers, photographers and Account Managers to deliver the highest level of customer service and creative output of Built In Insider Spotlights—our in-depth articles, photography, and video series. Built In is growing fast and this is a new role and an exciting opportunity to create our branded creative project management process from the ground up.
Everyday will be a little different but you can count on the following:
Manage the creative workflow of Built In Insider Spotlights—our in-depth articles, photography, and video series
Collaborate with the Account Management and Content teams to write creative project briefs and coordinate project details with photographers, videographers, writers and editors
Construct and manage the Spotlight creative brief with customer counterpart and account management team including setting and managing customer expectations based on the scope of the project including scheduling onsite video/photography shoots and interviews
Manage feedback from the team to meet content objectives, maintain healthy collaborative relationships with customers and strategize to deliver the branded content
Coordinate, manage and document project schedules, resources (including assigning stories to freelance photographers, writers and videographers across six markets), milestones, results and budgets to ensure timely project outcomes are met
Keep track of all content sold, update content calendars, and actively manage deadlines
Serves as key contact with project team members to resolve and/or escalate project resource conflicts and enforce deadlines internally and externally
Your Background
You should have 3+ years of project management experience in creative service, marketing, or with an agency
You should be comfortable cultivating strong relationships with key customer project owners and business sponsors
You should have a proactive focus on delivering an outstanding customer experience and driving to achieve successful customer and business outcomes.
You are a project manager by nature and understand what it takes to create and manage a process and workflow for content creation across different channels and teams
You should have a proven track record of managing content projects to successful completion on schedule.
You should be a self-starter who works well under pressure, has great judgment, and knows how to prioritize and handle multiple deliverables to meet tight deadlines
You should be familiar with project management systems and be ready to lead and put a process in place
You must be adept at supporting creative teams to ensure strategic integrity from start of project to finish
Having a digital production background would be helpful in this role.
What We Value
Flexible personality – You should thrive on change while remaining highly organized, optimistic, and coachable, on paper and in person. High energy and contagious enthusiasm help too.
Communication - You should have exceptional written and verbal communication skills, with the ability to establish credibility and trust with our customer and within Built In. Honesty, transparency, and thoughtfulness are a must. You should be comfortable offering your opinion, even if it differs from the teams and be able to support your position with data.
Interest in and knowledge of the digital industry - You must be passionate about three things: (1) technology (2) building innovative digital products and services; and (3) helping companies grow. This is what we do. You should know how to navigate local tech scenes. You will be able to quickly pick out the best people, events and organizations to connect and partner within any new market to build the Built In brand.
Willingness to spend the time to get the job done right and support our brand – You may need to work some evenings and weekends, and responding to customers outside of work hours. If you are passionate about the company and what you are creating, this will not appear as a job but yet a combination of life and work.
- Culture fit – You will need to get along with our team (which isn’t too hard, we think!) as well as all the members vital to the community in which you are building. Humility, selflessness and strong work ethic are requirements.
- Education - Although a degree in marketing, business or a related field is preferred, we value intelligence, personality, experience and overall fit over a degree.
Benefits & Perks
Competitive compensation, 401(k) stock options and benefits. We pay a really nice chunk of the cost of premiums for medical, dental, vision, and disability.
Casual dress and flexible work hours. Come in your sweatshirt, jeans, college jersey. We don't care.
Free food. We keep our kitchen stocked with free healthy snack foods. We also have cold brew coffee on tap and catered lunch (Monday - Thursday).
Fun work environment. We operate as a flat organization where everyone is responsible to self-manage and take ownership of their work. We are humble, hard working, honest and fun. And we regularly debate office pets.
Open vacation & sick time. We let you take time away from work for vacation, personal or short-term sickness, as your good judgment and work load allow.