Project Manager - Release and Infrastructure Operations
Built from the ground up for IoT and road-tested at scale, Aeris IoT Services are based on the broadest technology stack in the industry, spanning connectivity up to vertical solutions. As veterans of the industry, we know that implementing an IoT solution can be complex, and we pride ourselves on making it simpler. Our company is in an enviable spot. We’re profitable, and both our bottom line and our global reach are growing rapidly. We’re playing in an exploding market where technology evolves daily and new IoT solutions and platforms are being created at a fast-pace. Aeris’ technology advantage starts with the purpose-built IoT core network, AerCore.
AerCore is built on hundreds of person-years of development, resulting in over 50+ patents. Importantly, Aeris maintains full control of the underlying technology within AerCore, enabling implementation of new market leading features and unique solutions that will continue to benefit businesses and organizations across the globe. AerCore works across CDMA, GSM, and LTE networks, providing our employees continuous growth opportunities and development by gaining hands-on experience across all cellular and connectivity technologies.
A few things to know about us:
- We put our customers first. When making decisions, we always seek to do what is right for our customer first, our company second, our teams third, and individual selves last.
- We do things differently. As a pioneer in a highly-competitive industry that is poised to reshape every sector of the global economy, we cannot fall back on old models. Rather, we must chart our own path and strive to out-innovate, out-learn, out-maneuver and out-pace the competition on the way.
- We walk the walk on diversity. We’re a brilliant and eclectic mix of ethnicities, religions, industry experiences, sexual orientations, generations and more – and that’s by design. We see diverse perspectives as a core competitive advantage.
- Integrity is essential. We believe in doing things well – and doing them right. Integrity is a core value here: you’ll see it embodied in our staff, our management approach and growing social impact work (we have a VP devoted to it). You’ll also see it embodied in the way we manage people and our HR issues: we expect employees and managers to deal with issues directly, immediately and with the utmost respect for each other and for the Company.
- We are owners. Strong managers enable and empower their teams to figure out how to solve problems. You will be no exception, and will have the ownership, accountability and autonomy needed to be truly creative.
As our company continues to expand globally, we are seeking a Project Manager to oversee large Infrastructure Operations projects and manage planned/unplanned maintenances, expectations around release schedules and SLA adherence and accountability for the entire release management process. You will interface with multiple application teams for application or datacenter projects across our global offices. In this role, you will be able to make a big impact and see tangible results.
Responsibilities:
- Manage multiple cross-functional projects at divergent phases by providing project leadership and daily management through end to end project life cycle for all assigned projects
- Work with leadership teams on all aspects of project information including timelines, resource allocation, scope and definition
- Navigate and execute in an environment of ambiguity and lead teams to the successful delivery of milestones
- Coordinate production release of software, firmware, and major hardware configurations
- Coordinate, manage, and drive planned/unplanned maintenances, lead cross functional resources (engineering, dev-ops, product management and customer success) to achieve seamless and successful maintenances
- Manage deployment roadmaps and release countdowns, conduct retrospectives and championing continuous improvement and process consistency
- Manage expectations around release schedules, SLA adherence and accountability for the entire release process
- Understand, manage and plan contingencies for release dependencies across applications
Qualifications:
- Bachelor's Degree required
- Minimum 5 years of experience in IT with at least 2 years in IT project management and release management related roles
- Experience in facilitation of Release Management meetings and other meetings for review status and updates
- Strong foundation in managing application releases and capability to manage hardware releases
- Experience working with Agile methodologies,
- Strong knowledge of IT business processes and practices
- Good oral, written and collaborative communication skills
Skills that will set you apart:
- Experience with JIRA and Confluence a plus
- Experience working in DevOps environment for project/release management a plus
Aeris walks the walk on diversity. We’re a brilliant mix of varying ethnicities, religions, cultures, sexual orientations, gender identities, ages and professional/personal/military experiences – and that’s by design. Diverse perspectives are essential to our culture, innovative process and competitive edge. Aeris is proud to be an equal opportunity employer.