Farmer’s Fridge makes fruits and vegetables accessible and approachable for everyone. We offer a variety of fresh, healthy, ready-to-eat meals and snacks through our fresh food vending machines, wholesale partners, and our office pantry solution — providing chef-curated meals to customers within seconds. Today, we operate a network of Fridges and partner with clients nationwide in high-foot-traffic areas, such as airports, hospitals, universities, and large office buildings — where there is limited accessibility to fresh, healthy, grab-n-go options.

We care deeply about what we’re creating and aspire to make sure our customers feel that through every touchpoint. This shows up in many ways across the business. We are committed to prioritizing food safety, we are passionate about product quality, we value our employees, we champion the best idea no matter where it comes from, and we’re committed to making an overall positive impact as we scale. 

About this Role:

Farmer’s Fridge is seeking a talented and highly effective Sales Operations Project Manager to drive sales process efficiencies and ultimately impact our ability to successfully meet our ambitious revenue goals and client service level commitments. This role will be responsible for managing processes and timelines for many of our critical sales-related activities, including Fridge installations, moves, and removals. The right candidate is organized, enjoys problem-solving, and is extremely action-oriented. If you thrive in a fast-paced environment and are passionate about working with others to have a tangible impact, join us in transforming how the world eats.

What You’ll Do:

• Project Implementation and Management:
  • Support the planning and execution of sales-related activities (one-time and recurring), such as fridge installations, moves and/or removals and client-facing program launches and/or changes
• Fridge Installs, Moves, and Removals:
  • Support Sr. Manager with quarterly fridge install progress tracking against planned targets
  • Audit Deals Won week-over-week to ensure that Fridges are not moving forward to install prematurely
  • Gather monthly/quarterly fridge move and removal recommendations from Finance and work with Sales to gather feedback/approval on removals
  • Draft, send and manage removal communications with Clients and work with Operations & Distribution teams to establish removal timeline and execute
  • Develop and maintain project timelines, including activity owners, track progress, and enforce accountability
  • Track the progress of removals and problem-solve cross-functionally to remove and/or prevent bottlenecks
• Internal Cross-Functional Collaboration & Issue Resolution:
  • Work closely with internal teams, including Sales, Marketing, Finance & Accounting, Operations, Distribution, and others as needed, to ensure seamless collaboration and alignment on project goals
  • Schedule, lead, and/or attend project-related meetings to discuss status, challenges, and next steps
• Documentation and Process Improvement:
  • Document processes (new and existing) at the inception of a project, as well as learnings & future improvements in project post-mortems
  • Identify opportunities for general sales-related process improvements (not pertaining to specific projects) and contribute to the implementation of enhancements (i.e., monthly sales/commissions reporting)
• External Communication and Coordination:
  • Act as a point of contact for external parties (i.e., clients) when needed, communicate asks/impacts from and to them resulting from certain internal projects 
  • Gather and document any client feedback that highlights weaknesses in current processes and informs future process improvements

Who You Are

• Bachelor's degree in Business Administration, Project Management, or related field OR equivalent prior work experience
• Excellent oral and written communication and interpersonal skills
• Critical thinking, proactive problem-solving capabilities
• Strong organizational and time-management abilities
• Ability to work independently and collaboratively in a team environment
• Proficiency in Google Suite and CRM tools, such as Salesforce; experience with other project management tools a plus

Farmer’s Fridge Diversity Statement:

"Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. At Farmer’s Fridge, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.”

Benefits at Farmer's Fridge:

In This Together - We stay connected, whether in person or virtually. We encourage business transparency through monthly town hall meetings and weekly financial updates. We set out to make the best product on the market, and we believe we’ve done it. We value your input in the new menu creation process. From regular tasting panels, where employees provide new menu menu feedback. 

Happier Workdays - Each day at work should fill you with joy. We're a fun and passionate group, and we don't take ourselves too seriously. Bring your unique self to work, dress comfortably, and always feel free to share your thoughts and opinions. We encourage curiosity; there's no hierarchy here when we're all swapping ideas.

Never run on empty - Daily Farmer's Fridge meal, draft cold brew and beer, and office snacks are just some of the offerings to make sure you aren't distracted by a growling stomach. Recharge with our paid sabbatical program after four years of service. 

Innovate & Elevate - We're all teachers and learners. You'll grow, and help grow the company through cross-functional collaboration, open access to leadership, and regular business updates. You have a direct impact on the company’s bottom line. You can also impact your personal bottom line by participating in our 401(k) plan that includes a company match with immediate vesting.