Outcome Health (formerly ContextMedia) delivers better health outcomes and impacts the human condition positively through technology. Founded in 2006 by Rishi Shah and Shradha Agarwal, the company has doubled each year in its scale of technology implementation at outpatient health care facilities, business partnerships with global life sciences and medical device companies, product innovation and team growth. Decision platforms such as digital anatomy boards, interactive educational tablets and mobile connectivity in consultation rooms deliver measurable outcomes through actionable intelligence on conditions, treatments and lifestyle changes to improve the quality of life.
WE ARE OUTCOME ACTIVATORS
We are a health-tech company on a mission to activate the best health outcome possible for every person in the world. We solve hard problems - healthcare is a fragmented industry and we’re transforming it by creating an ecosystem through our technology platform that brings together all the players to collectively improve patient outcomes. Our team is entrepreneurial and thrives in ambiguity with a strong commitment to scrappy excellence to drive patient impact. We empower every Outcome Activator to own their decisions and outcomes in service to the mission, while also contributing to a collaborative environment that’s communally competitive.
With hubs in Chicago and NYC, we've been growing 100% YoY and will impact half a billion patient visits in 2017, as physicians, life science companies and patients adopt our technology platform to make better health decisions during the most critical moments at the point-of-care. With 200,000 physicians already utilizing our portfolio of 5 current products at their practices, we still bring a fresh outlook to our pursuits with humble invincibility, whether you’re new to the family or have been hustling with us since the beginning.
Join our family to activate good in the world.
WHO ARE YOU
The Regional Vice President of Strategic Enterprises will own the executive relationships and strategy for our most Strategic Enterprise clients (approximately 10 named accounts). They will be responsible for the strategy behind retention and growth within their assigned health systems. This individual will accomplish this by proactively working with our clients to understand their top board and executive level initiatives, and capture feedback to drive the adoption of our solutions.
They will work with their clients and the assigned Outcome Health team of Client Success Executives (CSE) to uncover best practices and distribute them throughout the system to ensure optimization of our solutions. In addition to maintaining the relationships at the C-Suite, the RVP will work closely with their clients to introduce new products and solutions and expand our current footprint.
This leader will also be intensely focused on data and metrics to validate performance and catalyze improvement within their clients. While anecdotal outcomes are important, we are driven to materially move the dial for our clients and support that with data. We are committed to driving better outcomes for our clients and want to show them a measurable impact on their key strategic objectives.
As an important leader of this team, your success will be determined by working closely with our internal teams and leading the strategy for creative problem-solving and understanding innovative ways to best deliver world-class service to exceed the expectations of the health system executives. You will be responsible for building out the strategy for each assigned client with your CSE to ensure we are meeting and exceeding expectations. The leader will accomplish this goal by conducting account reviews, executive business reviews, onsite meetings, and gaining a clear understanding of each client's goals and initiatives.
A leader at Outcome Health is expected to take initiative, bring a diverse voice, be fearless in trying new ways to enhance our service and take ownership over outcomes aligned with business objectives. You must be a problem-solver, exhaustive, and customer-centric. We strongly believe in world class service for our clients and want someone who has a passion for setting the performance bar high, enjoys the autonomy and responsibility of fast growth, and thrives in an energetic team environment.
- Minimum of ten (10) years’ experience in Healthcare as a leader and experience with calling on the C-suite of the top systems in the country
- Strong leadership experience, with proven success of managing a market with multiple levels of resources
- Ability to be a self-starter and to function effectively during times of ambiguity, change and growth
- Experience in navigating complex hierarchies and complicated internal relationships at large healthcare delivery systems
- Significant knowledge of, and experience in healthcare, health systems, and technology
- Experience working in high growth or hyper-growth organizations
- Ability to work in an ambiguous environment where we are flying the plane while we are building it
- Minimum of 3 years spent in a technology or technology services environment (hardware, Software as a Service, etc.)
- Strong presentation skills and consultative closing skills
- Ability to travel to client locations as necessary (approximately 30 % travel)