ServerCentral provides highly reliable IT infrastructure in secure facilities across North America, Europe, and Asia. Delivering industry-leading service levels on colocation, cloud, IP connectivity, and managed services, ServerCentral is a trusted name to a wide range of global companies seeking highly customized, mission-critical data center solutions.

We focus on providing consistent quality and personalized service to our clients across our entire portfolio of services. Whether hosting a dedicated server package, distributing gigabits of content, or maintaining a large-scale colocation footprint, our clients know they can count on ServerCentral to keep their IT infrastructure running smoothly.

ServerCentral is in search of a highly motivated and professional Sales Engineer (SE) to support our growing sales organization.  The SE provides technical support to the sales team and also interacts directly with customers on a regular basis. The SE helps to qualify opportunities, solves technical challenges during sales engagements, clarifies specifications and requirements, provides technical presentations, and conducts data center tours and demonstrations.

Job Scope:

• Actively participate in the sales engagement process
• Act as the technical lead on client engagements, both pre-sale and post-sale
• Ensure accurate technical content of all customer sales orders and presentations
• Conduct margin analysis on large and complex deals
• Assist customer provisioning as needed for post-sale implementation
• Maintain updated knowledge of all ServerCentral products and services
• Assist with technical responses and strategy for RFPs and other complex engagements
• Provide technical write-ups for client solutions
• Lead technical training for the sales team on a regular, rotating basis

Job Requirements:

• Self-Motivation
• Excellent verbal, written and interpersonal communication skills
• Must work well in a team environment and get along with others
• Excellent problem solving skills
• Ability to focus ambiguous customer needs into specific, deliverable requirements
• Ability to translate specific customer requirements into ServerCentral's products and services
• Active listening and questioning techniques
• Understanding of sales and order management processes
• Ability to manage tight timeframes and multiple simultaneous priorities
• Keen focus on fast turn-around while maintaining attention to detail
• Good organizational and time management skills

Technical Requirements:

• Acute familiarity with server, networking, and storage platforms
• Expertise in cloud computing technologies (VMware, Hyper-V, Xen, KVM, OpenStack, etc.)
• Familiarity with Data center environments
• Familiarity with backup and disaster recovery solutions (Veeam, Zerto, Commvault, etc.)
• Working knowledge of operating systems (Linux, Unix, Windows, etc.)
• Must have functional knowledge of TCP/IP networking
• Must be knowledgable enough to build a commodity server from scratch

Experience and Education:

• 3-5 years in the ISP/Data center/Managed Services industry or related field providing technical sales support
• Professional qualification or a degree in a technical discipline

Benefits:

Paid PTO/Vacation time, RTA and CTA Transit Benefits, 401k with 4% employer match, free employee collocation, cell phone and service, Life Insurance/Long Term Disability, Health Insurance with HRA, Vision Insurance, Dental Insurance, and a fun and casual work environment.