Yello’s talent acquisition software helps companies reinvent how they recruit, to hire the right candidates at the right time. Our client-partners include more than 70 Fortune 500 companies and dozens more high-growth organizations. We’re proud to be a 2016 Built in Chicago Moxie Award winner for Best B2B Company and an Illinois Technology Association CityLIGHTS Award winner for Outstanding Technology Development. We continue to grow quickly, and we’re looking to hire people who believe nothing is impossible, love to learn and be curious, can be accountable for success, always enjoy the journey and will own their personality. If this is you, come grow your career with Yello.

At Yello, we pride ourselves in offering customizable solutions that fit our client partners’ business needs. Our Implementation team collaborates with clients to understand current processes, designs a solution that will create efficiencies and eliminate pain points in the recruiting process, and ensures an effective rollout and exceptional on-boarding experience. Yello’s mission is “Eliminate Gaps in the Hiring Process” and the implementation role is critical at consulting on, configuring and delivering a seamless hiring experience for clients and improving their candidates’ experiences.As part of Yello’s growing Client Success Group, you will work with a collaborative and driven team dedicated to achieving Yello’s mission and play a part in reinventing how companies across the country recruit top talent. 

As a self-starter with strong organizational, presentation and interpersonal skills, you will help clients leverage our award-winning software as part of their talent acquisition strategy. You will work cross-departmentally to advocate for customer needs and manage all product testing prior to client roll-out, helping recruiting leaders at multinational enterprise organizations to solve hiring challenges and streamline their recruitment practices. 

• Lead and manage full lifecycle implementation projects and teams, from project launch, analyzing business needs and solutions design, configuration, testing, and training
• Develop implementation project plans and ensure on-time delivery 
• Act as a product expert, consulting/advising client partners on best practices that maximize value and return on investment
• Advocate customer needs cross-departmentally to ensure quality and service standards are met
• Provide training to client Super users, who will then deliver your insights to the rest of their team
• Ensure a positive experience for client partners by defining metrics for success, measuring results, identifying areas of improvement, and executing process improvement
• Provide guidance to other Implementation Consultants

What We're Looking For:

• Bachelor’s degree in Business, Computer Science, or a relevant field
• 4-6 years of experience managing full project lifecycle implementations, preferably within the SAAS industry
• +3 years of consulting or project management experience
• Experience in business process mapping
• Excellent communication skills with ability to quickly develop working relationships with internal and external project teams
• Experience in managing multiple projects and priorities with varying complexities
• Ability to consult clients on hiring and business process
• Experience in the talent acquisition space is a plus

What You Can Expect From Us:

Implementation team members are exposed to all parts of the business and exist in a cross-functional capacity. This is a great opportunity to gain the product knowledge that could be transferable to other roles within the organization and be a part of a fundamental department to the company's continued and growing success. 

We are the trailblazers in our space and we continually strive to learn and grow, but there is always time to celebrate a colleague's birthday or a recent success. We dress casually, have one of the best views in the city and the whole team sports Apple laptops. Our CEO Jason Weingarten and President Dan Bartfield always have their office doors open. And with opportunities for professional advancement, medical, dental and vision insurance, and a 401K match – Yello has you covered.

• Yello is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
• Candidates local to Chicago are preferred.
• You must be authorized to work in the United States, full-time, for any employer.
• Must be able to sit or stand for continuous periods of time
• This role frequently communicates/interacts with individuals, must have strong written and oral communication skills
• Yello reserves the right to assign or reassign the responsibilities and requirements to this job at any time