Social Media Manager
Who we are: Vivid Seats is the fastest-growing online marketplace for sports and concert tickets. We were recently listed as one of the city's fastest growing internet companies by Crain's Chicago Business and named one of the city's top digital employers by BuiltInChicago.org! We offer the perks, culture, and opportunity of an entrepreneurial start-up, supported by the scale, stability, and resources of over a decade of profitable growth. Our mission is to help fans attend all their favorite live events with the highest satisfaction and savings in the industry.
Job Description: Vivid Seats is seeking a smart, creative, and data-driven Social Media Manager to join the team. The successful candidate will build and manage our profile and presence across Google+ and YouTube.
Responsibilities:
- Create shareable content (written and visual) appropriate for each network to engage our followers and spread our content
- Listen and engage in relevant social discussion about our company, competitors, and/or industry, both from existing customers and leads and from brand new audiences that don’t yet know us
- Curate relevant content to reach the company’s ideal customers
- Set goals for followers, engagement and organic search traffic and revenue for Google+ and YouTube
- Monitor trends in analytics and social media tools
- Analyze campaigns and translate anecdotal or qualitative data into recommendations and plans for revising the Social Media campaigns
- Increase visibility of social assets to relevant followers and sites
- Work closely with SEO and content team to optimize presence and ensure visibility across channels
Who we are looking for:
- Bachelor’s Degree in marketing, advertising, communications, English (or similar)
- 1-3 years of professional experience managing social channels for a brand or an agency
- Active and well-rounded personal presence on social media, with a command of each network and their best practices
- Strong communication skills, both on- and offline, with a command of grammar and spelling
- Strong content creation skills (written and visual) with the ability to put together content independently and tailor it to different channels and audiences
- Ability to use both data and intuition to inform decisions
- Exceptional organizational skills and fanatical attention to detail
- A love for sports, music, and all live entertainment
- Experience with managing campaigns on Google+ and YouTube, along with associated analytics and tools (e.g. Google Trends, Google Analytics, Adobe SiteCatalyst, and YouTube Analytics)
- Experience working in ecommerce is a plus, with a basic understanding of SEO best practices
Vivid Seats Ltd. is an equal opportunity employer.