WE ARE OUTCOME ACTIVATORS

We are a health-tech company on a mission to activate the best health outcome possible for every person in the world. We solve hard problems - healthcare is a fragmented industry and we’re transforming it by creating an ecosystem through our technology platform that brings together all the players to collectively improve patient outcomes. Our team is entrepreneurial and thrives in ambiguity with a strong commitment to scrappy excellence to drive patient impact. We empower every Outcome Activator to own their decisions and outcomes in service to the mission, while also contributing to a collaborative environment that’s communally competitive.

With hubs in Chicago and NYC, we've been growing 100% YoY and will impact half a billion patient visits in 2017, as physicians, life science companies and patients adopt our technology platform to make better health decisions during the most critical moments of care. With 200,000 physicians already utilizing our portfolio of 5 products at their practices, we continue to bring a fresh outlook to our pursuits with humble invincibility, whether you’re a new addition or have been hustling with us since the beginning.

Join our family to activate good in the world.

WHO ARE YOU

You are responsible for creating the most timely, efficient and positive implementation experience for our newest members. You’ll work directly with our internal teams to complete tasks and coordinate services that set the installation of our digital platform up for success, thus driving impact and action for their patients. As a key player during the pre-install process, it’s essential that you are able to drive for speed, manage competing priorities, have an eye for the details, and display great teamwork.

You have a passion for servicing customers and driving for flawless execution and thrive in a fast-pace environment. Experience with Salesforce or the healthcare industry is a plus. You understand that delivering a positive implementation experience is the first step towards activating the best health outcomes for every person, and you’re excited to be a part of that transformational moment. You’re seeking to drive tangible impact in your next career opportunity.

Qualifications:

• 1 year of experience or equivalent in fast paced customer service / coordinator role
• Ability to manage competing tasks and execute at a high level
• Sincere passion for serving customers, both internally and externally
• Experience working with and aligning multiple stakeholders to achieve common goals
• Excellent email, phone and verbal communication skills