About Us:

Braintree builds products that make payments easier—so easy that they fade into the background, making entirely new kinds of interactions possible. The Braintree full-stack payment platform lets companies build their own experiences and then scale their businesses around the globe. We're known for our technology but we're also known for our support, with internal risk and underwriting, account management and technical support teams who ensure a frictionless payments experience.

Acquired by PayPal, Braintree is now in an even greater position to change the way people pay. The team recently launched v.zero, a new SDK that enables processing of all payment instruments and platforms in a single code path. Headquartered in Chicago, Braintree has offices in San Francisco, New York, Sydney, London with employees stationed around the world.

Description:

The Braintree/PayPal organization is looking for a super self-starter to support a global implementation of SalesForce.com CRM system. We’re expanding our usage of SalesForce.com to support all PayPal, Inc. companies (with over 3,000 users -- woah). Ideal candidate will have experience in supporting, designing and developing SalesForce.com in a large enterprise environment

This position requires the ability to design, develop and provide ongoing support of Salesforce.com CRM. Our Salesforce Admin. must be hands-on and proven experience in developing and enhancing global Salesforce.com CRM systems. Our Admin must also be a world-class problem solver and caring collaborator. There’s a lot going on and our SF Admin is in the center of how we make things work.

Responsibilities:

• Provide on-going support and system administration to quickly fix production issues with Salesforce.com and provide on-going maintenance.

• Work and deliver under tight and ever-changing deadlines with the ability to multi-task.

• Participate and sometimes lead configuration / solution proposal discussions.

• Work with business representatives and business analysts to quickly understand requirements.

• Evaluate, select, implement, and integrate technology tools into a solution to support our business unit clients/friends.

Requirements:

• Salesforce.com Process Optimization and Design

• Salesforce.com Administration

• SalesForce.com Advanced Configuration

• Salesforce.com Operational Support

Other Requirements:

• Excellent project management skills and the ability to juggle multiple projects/tasks across multiple groups.

• Understanding of business processes and ability to translate business requirements into system functionality with grace and ease.

• Self-motivated SalesForce enthusiast who thrives working in a fast paced environment

• Strong team player who puts the customer first, be it internal or external customer.

• Ability to problem solve creatively and effectively. Some call this “thinking outside the box” but we call it “just how we roll as a rule.”

• Minimum 3 - 5 years’ experience supporting Salesforce.com in an Enterprise environment

• Excellent written and verbal communication skills

• Bachelors degree (or equivalent experience)

• Salesforce.com Certified (Required)