Solstice is an innovation and emerging technology firm that helps Fortune 500 companies seize new opportunities through world-changing digital solutions. As strategists and consultants, we help organizations evolve their digital strategy to solve mission-critical problems. As designers and developers, we build incredible hardware and software solutions that transcend a standalone product and transform an organization’s relationship with its customers.

Sr. UX Researcher at Solstice

Solstice is seeking a User Experience Discovery and Validation Researcher to join our UX Department. This is a contract opportunity where the ideal candidate will be analytical and have proven ability to lead investigative conversations. If you are passionate about getting clients closer to their customers - read on!

What we are looking for in you:

  • You are excited and passionate about immersing yourself in the customer’s environment and searching out new opportunities to improve their experience.
  • ​You are able to speak to the value of research and “sell” stakeholders on a comprehensive research plan.
  • You are skilled at creating discussion guides and leading open-ended, contextual conversations to help generate answers to key questions as well as discover what the team didn’t know they didn’t know.
  • You have experience crafting and leading UX research using both qualitative and quantitative research methods and analysis. You are proficient in a variety of UX research methods and tools, including rapid experimentation, prototyping, usability testing (remote and in-person), ride-alongs, journey mapping, card sorting, prototyping, user interviews, usability testing, persona development - and know how/when to advocate for different methods.
  • You’re able to manage your own time, whether working on a team in a collaborative environment or working independently.
  • Proven ability to collaborate with designers to realize human-centered designs based on your understanding of HCI fundamentals.
  • Working closely with a development and design team is something you have done and enjoy.
  • You are an advocate for the user. You’re passionate about uncovering pain points and delights in a digital interface, as well as helping to solve difficult user experience problems based on your research.
  • You are able to effectively articulate issues and concerns to team members and clients as well as work to strategize potential solutions.
  • Experience working in a consulting capacity, specifically in a client facing role is a plus.
  • You have a passion for FinTech, IoT, or other emerging tech enterprise verticals
  • Bachelor’s degree in Human Computer Interaction, Psychology, Cognitive Science, Journalism, or related field.

What you can look forward to in the job:

  • Your work at Solstice matters. The research you do here will have a direct impact on the client projects on which you’re engaged. The designs you help inform will be seen and used by thousands of people every.
  • Taking a client’s vision from conception to completion and delivery. In addition, you’ll be a trusted advisor on the mobile experience they will provide to their customers.
  • You will work with some of the brightest, most talented UX’ers around - you’ll learn something new daily, and we would like to learn from you.
  • Crafting research plans and discussion guides, conducting end-user interviews, synthesizing and analyzing research feedback, and developing lean documentation to keep your team focused on the user.
  • You’ll work closely with designers for our innovative mobile application product suite.

Any design experience (desktop or mobile) is a plus however we are looking for a UX researcher first and foremost.

 

Company Reviews

I love the energy, I love the addiction to learning, I love how people appreciate one another and want them to succeed.
John Wanek
Principal Client Engagement Manager
at Solstice
Working at Solstice is a perfect blend of challenging and rewarding experiences.
Adam Frederico
Sr. Product Consultant
at Solstice
What I love most about Solstice is being surrounded by people who are passionate, creative and forward thinking. These are the kind of people who enable me to perform at peak levels.
Nicole Mocerino
Product Principal
at Solstice
I love our people. Amazing, inspiring, hardworking people who care about their work and our clients above anything else.
Sean Pyne-Moran
UX Consultant
at Solstice
This company culture always makes you feel like you are an important part of the team. Solstice feels like a giant family and there is always someone to help when you need it most.
Tim Vonachen
Product Consultant
at Solstice
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Why work with us
As instructors and coaches, we help companies transform from the inside out by adopting a high-speed culture of innovation. We’re strategists, researchers, designers and engineers hell-bent on changing the way the world does business. We’re headquartered in Chicago and have delivery offices in New York, London, and Buenos Aires.
Culture
At Solstice, our people always come first. To us, that means creating a culture that empowers continual learning and an environment that fosters innovation and creativity.
Perks & Benefits
Comprehensive health insurance & 401k plans
Personal training budget
Personal device budget & mobile phone reimbursement
Internal learning and shared interest communities
Ferris Bueller's Day Off floating holiday
Annual Solstice Express Day
Weekly Awesomeness Award
Mentorship Program
Personal Branding Opportunities
Company philanthropic and wellness initiatives

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