System Engineer
The Team: Fueling the technologies that drive our products and support our company`s infrastructure, the Technology team within our Corporate team consists of talented developers, network architects, and IT experts who help make technology one of Morningstar`s core strengths. Though our technologists represent a range of skills and knowledge bases, they all view technology as a craft and care deeply about creating positive user experiences. From Agile methodologies to mobile applications to software as a service (SaaS) delivered from our private cloud, we push technology`s boundaries to build scalable, elegant solutions that help investors reach their financial goals.
The Role: Working in the Infrastructure Team, Morningstar US is looking for a Systems Engineer to join the team working from the Chicago office. This role requires the candidate to have a proven track record of supporting Linux servers. Extensive travel will initially be required to support technologies of our business unit based in our Washington DC office and to progress the migration of the day to day operational and support tasks to our central infrastructure and operations teams.
Responsibilities
- Managing and maintaining the operational integrity of our server environment
- Provide innovative solutions to meet Morningstar’s technical requirements.
- Respond to incidents and alerts
- Provide out of hours’ technical support when required.
- Participation in the planning, development and delivery of projects.
- Provision of new and updated documentation and knowledge articles.
- Work with software engineering team and quality assurance teams to transition the build, deployment, and quality assurance processes to centralized teams.
- Work with the infrastructure and operations teams to transition support, operational tasks and monitoring to centralized teams.
- Drive the implementation of strategy including operational best practices, operational standards, operational efficiencies, operational processes and tools to deliver a highly available, highly scalable, highly reliable environment that meets our business service targets.
- Implement and help identify measures to sustain and improve cost efficiencies along with productivity gains.
- Take ownership of production incidents and drive escalations.
- Continue to be a best in class team member supporting the growing of our capacity, increasing our capability and delivering our solutions.
Requirements
- At least five years of Red Hat or derivative system administration experience.
- Experience with security standards, best practices and principles.
- Excellent teamwork and organizational skills, flexibility, and the ability to handle and lead multiple tasks.
- Experience in the tools and systems desired: RedHat Linux, Windows Server, .NET, IIS, Node.JS, JVM’s, MSSQL, MySql, Jenkins, IBM uDeploy, FTP, Splunk, BMC Patrol/Truesight/Control-M, AppDynamics, Sonar, scripting with Bash and Powershell.
- Understanding of how to configure network ACL’s, firewalls, load balancers, SSL, DNS, PKI, mutual authentication, and certificate/encryption management.
- Worked in virtualized environments using technology such as VMWare ESX Server.
- Strong time management skills - the ability to balance high quality work standards against time constraints.
- Excellent communication and documentation skills.
- Bachelor’s degree or Diploma with strong academic credentials.
Desirable
- Experience with private and public cloud infrastructure
- Experience of VMWare environments.
- Understanding of load balancing technologies
- ITIL V3 foundation
Morningstar is an equal opportunity employer.