Come for the mission. Stay for the experience.
Let’s keep things simple: we are an unbelievably talented, hard-working, and compassionate team driving towards a mission that impacts every single one of us - even you!
Healthcare benefits are complex, underutilized and a mystery for most users. We’re removing that complexity. Now more than ever, employers are adding value to their employees’ benefits like telemedicine and mental health services. HealthJoy’s industry-changing tech platform consolidates those benefits into a simplified benefits experience, saving users time and money.
HealthJoy has garnered workplace awards for Inc. 's Fastest Growing Startups and Built In Chicago’s Best Places to Work while growing globally to nearly 400 team members. We’re continuing down the path of high growth and high impact, and this role is a key member of the Product Team making that happen.
Your impact.
HealthJoy is looking for a VP of Product to shepherd the core value product creation for our members and customers. Through deep empathy, intelligence, and grit, you will be diving deep into the hardest, most complex challenges of the healthcare experience and at the same time lead our product lifecycle through its current phase of hyper growth. Reporting directly into our Chief Product and Technology Officer, you will work collaboratively across the team to expand and execute our strategy via the product roadmap.
What You’ll Accomplish
- Strategic Planning: You will collaborate with executive leadership to define and execute the product strategy aligned with the company's goals and objectives. Monitor industry trends and emerging technologies to identify opportunities for innovation and differentiation.
- Process Optimization: You will lead efforts to streamline and optimize product discovery and Agile delivery processes. Identify bottlenecks, inefficiencies, and areas for improvement, and implement solutions to enhance agility, speed, and quality in product development.
- Feature Maturity Models: You will develop and maintain metrics and a feature maturity model to assess the readiness and evolution of product features.
- Technical Navigation: As the hub for how members interact with healthcare, you will need to be adept at navigating APIs, data flows, logical architecture, and technical documentation in varying degrees of complexity.
- Clearer ROI Stories: Driving the execution of our product roadmap, you will ensure our members are making faster, better healthcare decisions and our customers see an increased ROI from our platform.
- Values inspired: You will inspire within HealthJoy - pushing our engineers, salespeople, and other internal stakeholders to be fully aligned with the future of the HealthJoy products.
- Collaboration, with focused results: You will be a part of a highly collaborative cross-functional team and will partner with engineering, sales, customer success, and operations to drive the strategy of our product within a high growth, mission driven SaaS company.
- Talent Development: You will lead and grow a team of Product Managers and UX Designers, in collaboration with technology teams, to access their full potential and deliver exceptional experiences to our members, customers, and partners.
Your Experience
- Minimum of ten (10) years of experience in Product Management and a proven track record of expediently building and shaping complex digital products that delivered exceptional results.
- Phenomenal communication skills and proven ability to build relationships of empathy, trust, and respect with other team members, stakeholders, customers, and partners.
- Experience in leading, coaching, elevating, and inspiring Product Owners and Product Managers as direct reports.
- Grit is essential. There isn’t a playbook for this position. We need someone who can come in, learn the lay of the land, and create a plan - and then constantly reassess and evolve as our rapidly growing business does, too.
- Possess and demonstrate deep empathy. Our users come to us for the hard problems that coexist with pain, grief, and anxiety. You will be responsible for developing an experience that guides members through the thick of it, which requires an inexhaustible depth of understanding and compassion.
Preferred
- Experience managing product roadmaps for a high growth SaaS company
- Consumer engagement experience in a B2B2C context
- Track record of building best in class product delivery teams and processes
- Experience supporting go to market adoption of products and features into an existing customer base
- Strong preference for candidates with a mix of start-up and/or growth-stage experience
- Bachelor’s degree in Computer Science, Engineering, or Design or comparable work experience.
Total Rewards
Job Level: 90
Base Compensation Range for Job Level: $200,000 - $280,000
*At HealthJoy, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each role and individual.
The cash compensation above includes base salary only. Certain roles are eligible for additional cash incentives such as commission, annual bonus targets, overtime pay or other variable incentives.
HealthJoy maintains a comprehensive strategy to determine rewarding and competitive packages for individual compensation for new hires, internal promotions and internal job changes. This strategy is based on several factors unique to each individual, including: 1) the skills, experience and qualifications of the individual; 2) the responsibilities and demands of the role; 3) analysis of external market data; and 4) company budget and financial performance.
HealthJoy is a remote-first employer. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.
In addition to cash compensation, HealthJoy offers a rich “Total Rewards” package that includes:
- Medical, Dental and vision insurance packages
- HSA contribution match
- Stock options for eligible roles
- 401k match
- Paid parental leave
- Company sponsored Short Term and Long Term Disability coverage
- Flexible PTO
Commitment to Equal Pay
At HealthJoy, we are committed to creating a diverse and inclusive workplace where everyone has the opportunity to succeed and thrive.
We believe that everyone should be paid based on their qualifications, experience, and the work that they do, and not on their gender, race, or any other personal characteristic. Our compensation practices are essential to fostering a diverse and inclusive culture where we value the contributions of all our employees.
We conduct thorough annual reviews of employee pay and our pay practices to ensure we reward the right behaviors and are providing equal pay for equal work.
Additionally, we assess the external market and internal equity across like roles. As part of our regular review of pay practices, HealthJoy examines employee pay for potential disparities between persons of different genders, races and ethnicities that are not explainable by objective factors such as performance, experience level, credentials, or location, and are committed to correcting any issues and reviewing practices from unintended outcomes.
Commitment to Equal Opportunity
HealthJoy is committed to creating a diverse environment and is proud to be an equal opportunity employer.
All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other basis forbidden under federal, state, or local law.
Don’t meet every single requirement? We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. HealthJoy is dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role and HealthJoy, we encourage you to apply. You may be just the right candidate for this or other roles.
