• Frame the agenda for AVIA and its members within Patient As Consumer
• Serve as the subject matter expert on strategic and operational challenges faced by health systems in pursuing a Patient As Consumer agenda
• Interact with health system leaders and frontline staff to gather input on strategic priorities and share back opportunities for digital solutions to drive innovation
• Collaboratively engage health system leaders on the business case for action, framing decisions around the best fit solutions that address their challenges: (1) Interact with provider members to assess strategic context and operational constraints, (2) Develop a fact-based perspective on customer/end-user needs, constraints and opportunities, (3) Estimate the value potential of executing on specific innovation opportunities and (4) Interact with technology-enabled solution vendors to evaluate solution effectiveness
• Support entrepreneurs interacting with AVIA Innovator Network members
• Support solution adoption across the broader AVIA network by providing technical expertise and guidance

• 15+ years experience within the healthcare sector, with direct experience working with or for healthcare providers in a strategic or operational capacity. In addition, experience with consumer strategy outside of healthcare (eg. retail, hospitality, etc) a plus
• Advanced degree in healthcare (MPH, MHA) or MBA with a focus in healthcare
• Knowledge of and experience with driving consumer focus within a health system context, particularly around ‘healthy’ patient engagement (e.g. retail health strategy, patient loyalty, Telehealth, online scheduling, net promoter score, etc)
• Lead and mentor a smart and energetic team, fostering professional development and growth opportunities
• Synthesize and derive insights from large amounts of activity in the healthcare market
• Interest in and/or experience with innovative technology-enabled healthcare solutions (e.g., digital health); experience with healthcare venture capital or solution implementation a plus
• Proven verbal and written communication skills including the ability to present to internal and external senior management teams
• Comfort working in an entrepreneurial environment and dealing with ambiguity
• Strong client facing written communication skills
• Ability to travel ~ 20% of the time is required. Chicago preferred

AVIA runs the nation’s leading network for health systems seeking to innovate and transform through digital strategy. TheAVIA Innovator Network brings together action-oriented health systems to solve pressing challenges that are ripe for digital innovation. Network members collaborate on strategic initiatives like consumer engagement and post-discharge success. With AVIA’s rigorous process and the power of collaboration, members identify, deploy, and scale the best digital solutions to achieve financial and clinical impact. The result? Health systems accelerate their pace of transformation – moving faster with greater confidence. Learn more at aviahealthinnovation.com. Follow us on LinkedIn and Twitter. AVIA is an equal opportunity employer; applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.