Web Marketing Analyst

| Hybrid
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Sprout Social is looking for a Web Marketing Analyst to join our talented Marketing Team. The Web Marketing Analyst is responsible for creating, tracking, reporting and analyzing performance of Sprout Social’s testing efforts on multiple web properties. In conjunction with the rest of the Marketing Team, the Web Marketing Analyst, will develop insights and recommendations that will lead to the formulation of effective marketing strategies and tests.

Through our various marketing efforts, more than 16,000 brands around the world have come to use our software. Companies like Adobe, Pivotal Labs, Google, Marvel and Evernote rely on Sprout to create stronger relationships with their customers through social media.

Responsibilities

  • Perform data analysis to drive website optimization and associated business decisions through detailed analysis of the online behavior of prospects and customers
  • Create holistic dashboards by pulling data from different data sources and websites for channel owners and senior management team
  • Develop, maintain and deliver weekly & monthly KPIs and ad hoc reports in agreed-upon timeframes
  • Create A/B and Multivariate tests in optimization platform; work with Marketing Team to develop hypothesis, assess potential impact of testing initiatives, coordinate execution, and read test results
  • Deliver data-driven insights that lead to increased web and mobile site conversions
  • Assist with maintaining analytics tags and pixel implementation utilizing a Tag Management Solution
  • Audit and test analytics of tag implementation to ensure proper tagging of all web properties
  • Ensure the accuracy of the analytics implementation by validating the data collected

Desired Skills and Experience

  • 3+ years working as a website analyst or direct marketer
  • Experience in web analytics is required; Google Analytics & Salesforce experience a plus
  • Experience working with large data sets, writing queries and structuring reports
  • Outstanding written/verbal communication skills with experience distilling and presenting complex quantitative analysis; working knowledge of Tableau a plus
  • Experience with testing platforms like Maxymiser, VWO and Optimizely a plus
  • Understanding of web best practices and web conversion metrics
  • Ability to work in a fast paced, highly collaborative environment
  • Comfortable working expediently against quick turnaround times
  • Comfortable writing executive summaries of data findings/recommendations

About Sprout Social
Sprout Social powers open communication between individuals, brands and communities through elegant, sophisticated software. We are relentless about solving hard problems for our customers and committed to both customer and team success.

Team Sprout is a group of very talented, smart and passionate people with broad interests and backgrounds. We’re proud to regularly be recognized for software, product and company culture achievements. Our team’s shared belief in Sprout’s mission promotes a culture of openness, empowerment and fun. We have built a benefits program to match the strength of our team. This program includes:

  • Insurance and benefit options that are built for both individuals and families, including generous company contributions
  • Progressive benefit programs, like our parental leave program and free Divvy bike memberships
  • High­-quality and well­-maintained equipment ­ your computer will never prevent you from doing your best
  • Beautiful, convenient and state-­of-­the-­art offices in Chicago’s Loop
  • Solid programs in some of the staples: transportation, disability and life insurance
  • Wellness initiatives to ensure both health and financial well­-being of our team
  • Breakfast and lunch options onsite, and more healthy snack options and beverages than you can imagine
  • Growing corporate social responsibility program that is driven by the involvement and passion of our team members
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Technology we use

  • Engineering
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • HadoopFrameworks
    • SalesforceCRM

Location

131 S Dearborn, 7th Floor, Chicago, IL 60603

An Insider's view of Sprout Social

What’s the vibe like in the office?

We are invited to bring our authentic selves to work. The result is a culture without pretense.

Aja Saunders

Receptionist Systems Specialist

What's the biggest problem your team is solving?

The Growth Activation squad is focused on the challenge of retaining trial users and converting them into subscribers. We find solutions by A/B testing our features, using data science for quantitative analysis, using user interviews for qualitative analysis and working with other teams at Sprout on Growth strategies.

Andrew Kos

Senior Software Engineer

How has your career grown since starting at the company?

When I first joined Sprout, I could count the entire Sales team on one hand. Since then, my career has taken a variety of paths, from training and enablement to assisting our Sales team from a strategic perspective as a Solutions Engineer. Thanks to a workplace environment that fosters growth, I’ve been able to advance my career at Sprout.

Jordan Balkin

Solutions Engineer, Sales & Success

How do you empower your team to be more creative?

Instead of turning down ideas that seem unattainable, we encourage our teams to think through how we can solve challenges in unique ways. By testing and experimenting, we create an environment that fosters innovation and promotes creative thinking.

Jamie Gilpin

CMO

What's something quirky about your company?

At the conclusion of our company wide Kickoff party, tubs of McDonalds cheeseburgers mysteriously appear and rain down on us like a blizzard in the Chicago winter. But a good blizzard.

Molly Jones

Senior Employee Experience Manager

What are Sprout Social Perks + Benefits

Sprout Social Benefits Overview

We’re proud to regularly be recognized for our team, product and culture. Our benefits program includes:

- Insurance and benefit options that are built for both individuals and families
- Progressive policies to support work/life balance, like our flexible paid time off and parental leave program
- High-quality and well-maintained equipment—your computer will never prevent you from doing your best
- Wellness initiatives to ensure both health and mental well-being of our team
- Ongoing education and development opportunities via our Grow@Sprout program, employee-led diversity, equity and inclusion initiatives and mentorship programs for aspiring leaders
- Growing corporate social responsibility program that is driven by the involvement and passion of our team members
- Beautiful, convenient and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Child Care & Parental Leave
Generous parental leave
Family medical leave
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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