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Senior Scrum Master - Gogo Commercial Aviation

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Equal Opportunity/Affirmative Action Employer including Vets and Disabled

 

No. Vacancies: 1

FLSA:

Department: 16999.Gogo CA

Location: Chicago, IL 

Travel %: Less than 10%

Education: Four-year college degree

Experience: At least 5 years of experience required

Equivalency: Combination of education & experience considered 

Level:  

Does this position have direct reports:

Hiring Manager: Sylvia C Calfo

Your Role In Helping Us Shape The Future

You are the conductor to the scrum team orchestra, coaching to build a high performing team using process, tools, and techniques. You are a Lean-Agile ninja, committed to data driven relentless improvement with a systems view, working with other SM’s and leadership to develop an environment where meaningful self-organization can grow and thrive. You are a Scrum Master serving 2 Development teams within a SAFe community.

Are you up to the challenge?
 

  • Creating an environment that enables a team to excel as a high performing Scrum team.
  • People focused serving as a Facilitator, Process Coach/Mentor and is a “mirror” to the team.
  • Supporting one or two Agile developments teams within a SAFe environment. This will include supporting all phases of software development from requirements definition through to production rollout as well as quarterly planning sessions for release trains.
  • Highly skilled at working with cross functional teams in a matrixed environment with the ability to ensure timely delivery through removal of blockers so that strategic objectives are met.

Can you drive these processes?
 

  • Coaching the team on lean agile principles using data such as flow metrics, velocity to leverage best practices.
  • Living and helping others on the team live the values and principles in the agile manifesto.
  • Coaching the Team in self-organization and cross-functionality.
  • Coaching the team towards consistent estimation and planning cadence to support predictable value delivery.
  • Creating a transparent environment that shares observations and promotes a culture of continuous improvement.
  • Creating and maintaining strong working agreements for the teams to live by and derive value from.
  • Using consensus facilitation techniques to get agreement or alignment.
  • Understanding and being able to explain the “why” behind any Scrum process and be open to change.
  • Effectively executing all Scrum events daily standups, sprint planning, sprint demo and retrospective meetings.
  • Ensuring team maintains focus on objectives, goals and scope for each Sprint and each Program Increment.
  • Communicating and effectively representing the team’s technical abilities.
  • Supporting program level events within the Agile Release Train, scrum of scrums and release planning activities.
  • Tracking progress to plan for all sprints, ensuring data accuracy at all times.
  • Removing blockers, tracking and closing dependencies and implementing retrospective items.
  • Clearly communicating and escalating issues to program teams and leadership.
  • Taking a proactive stance by developing contingency plans for potential risks.
  • Supporting backlog grooming with product management.

You Should Definitely Have
 

  • Min 5+ years worth of experience as scrum master / agile coaching using agile methodology and frameworks such as Scrum, Kanban, XP, Lean etc.
  • Experience launching multiple Agile teams.
  • Leveraged Agile Metrics to implement continuous improvements across multiple Agile Teams resulting in improved value delivery.
  • Certified Scrum Master Certification
  • SAFe Agilest certification
  • Experience working as Scrum master within the SAFe framework.
  • Experience with Business strategy and management frameworks that employ agile as a competitive business advantage
    • Eg Lean Start-Up, product innovation techniques, flow-based business process management approaches, and other techniques that relate to innovating in the business domain
  • Detailed knowledge of Agile techniques such as: User Stories, Continuous Integration, Continuous Delivery, ATDD, TDD, Continuous Testing, Pair and Mob Programming, Automated Testing.
  • Ability to manage multiple priorities and has practical problem-solving skills, is a critical thinker, and self-starter
  • Superior communications skills with all levels of an organization including coaching and negotiations.
  • Demonstrated ability to work successfully with demanding schedule constraints and distributed teams.
  • Strong facilitation and coaching skills and a “value oriented” mindset that focuses on flow.
  • Experienced neutral process holder that guides the individual’s, team’s, or organization’s process of discovery, holding to their purpose and definition of success.
  • Demonstrated Lean-Agile Practitioner
  • Expertise in agile scaling patterns or structures
  • Ability to offer the right knowledge, at the right time, taught in the right way, so that individuals, teams and organizations metabolize the knowledge for their best benefit.
  • Facilitate, catalyze and (as appropriate) lead organizational change and transformation. Drawing on change management, organization culture, organization development, systems thinking, and other behavioral sciences.
  • Bachelor's degree in Computer Science, Engineering, or related discipline

 

It Would Be Nice If You Had

  • Experience/Exposure with the following technologies/tools: JIRA, Jama, miro,
  • Hands-on software development experience, e.g. as a developer, QA, etc.
  • Aerospace, Aviation, Wireless Telecommunication experience, Satellite, and/or cellular
  • Knowledge of Avionics systems

 

 

  • Please review the job bidding by current employees section in the employee handbook prior to applying for this position, thank you.

 

  • These statements are intended to describe the general nature and level of work being performed by employees assigned to this job.  This is not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job.
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What are Intelsat Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Company-sponsored happy hours
Recreational clubs
Relocation assistance
Onsite gym
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Paid industry certifications

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